Engineer Project Manager
Resume:
Wanda Alexander **** S. Stewart Ave, *nd Floor
Chicago, IL 60621
************@*****.***
OBJECTIVE
I have several years experience in IT consulting, system design and
architecture, implementation, analysis, migrations and administration Skills
with emphasis on software systems, architecture design, performance
assessment, project management, optimization and deployment. I am also Windows 2008,
experienced with pre and post sales engineering tasks, working to 2003, 2000,
create and execute RFP/RFI's, POC's and SOW's for new business NT 4.0
prospects as part of the sales process. I have experience in Vista, XP
implementing SOA architecture within dot net environments. I have
experience in the Windows operating systems including AD and DNS, UNIX &
Exchange, Lotus Notes, Novell, Oracle and SQL and some UNIX and Solaris 2.5,
Solaris. I also have experience with enterprise content management 2.7, 10
utilizing archive data storage systems. I am seeking a new position
utilizing my skill set with room to further develop my career. Exchange
2007, 2003,
EDUCATION 2000. 5.5
Bachelor of Science in Electronic Engineering Technology Lotus
July 1981 - June 1984 Domino/Notes
DeVry Institute of Technology Chicago, IL 6.5, 7.x
GPA 3.5/4.0
Sharepoint
3.0 & 2007
Associate in Applied Science in Electronic Technology August 1978
- May 1980 IIS 6.0, 7.0
Olive-Harvey College Chicago, IL
GPA 3.75/4.0 Apache/Tomcat
EXPERIENCE
SMS 2.0
Technical Solutions Consultant May 2005 -
May 2010 TrendMicro
Open Text Corporation Lincolnshire, IL Server
Protect,
Provided onsite consulting services to customers within North America ScanMail,
to design and implement document management systems, email archiving, IMSS
monitoring and management for Exchange & Domino systems. Met with key
stakeholders to determine requirements needed for architecture design Network
and implementation. Functioned as the team leader and project manager Associates
for large scaled implementations. Duties included planning, defining Netshield,
and implementing products that manage the growth of corporate emails McAfee
and documents, to reduce storage costs and to improve server
performance. Assessed the customer's email and document management Veritas
environment and recommended hardware sizing needed for implementation. Backup Exec
Installed and configured Livelink ECM solutions and modules into client 8.5, 9.0
environments (specifically including configuration of Livelink ECM
Directory Services and Classifications/Records Management for email). NetIQ
Provided Pre and Post Sales Engineering support in the execution and AppsManager,
responses to RFI/RFP's, creation of Proof of Concepts and Statements of OpsManager,
Work. Designed and implemented globally scaled Livelink ECM systems Domain
with various Open Text customers including consulting activities Migration
related to projecting expected load and determining usage profiles, Administrator
impact assessment of optional and custom modules on system design, and
designing to accommodate client hardware and software
standards/constraints. Integrated Livelink ECM solutions with SQL, Novell/Netwar
Oracle, SUN StorageTek, NetApp, IBM Tivoli Storage Management, EMC e 3.x, 4.x
Centera storage devices and various other SAN devices. The operating
systems included Windows Server 2003 & 2008, & Solaris 10. The MS SQL Server
messaging systems included Exchange 2003 & 2007 and Lotus Notes/Domino 7, 2000, 2005
6.5 & 7.x.
Oracle 10g
Senior Exchange Engineer August 2004 - December 2004
Analysts International Chicago, IL MS Office
200x
Provided Exchange 2000 & 2003 migration support as well as third level
support for Exchange 5.5, Windows NT & Active Directory. Duties include VmWare ESX,
planning, testing and support for pre-migration and post migration Workstation
tasks in a diverse environment which consists of over 50,000 users.
Tasks included creating E2K & E2K3 test environments to test scripts
written to be run against the Exchange 5.5 GAL for migration to E2K &
E2K3 and also to be utilized in these environments in the future.
Senior Systems Engineer February
2001 - June 2004
AC Technologies Hines, IL
Provided third level support of Exchange 5.5/2K, Blackberry, TrendMicro
& Network Associates Virus protection products, Veritas Backup Exec 8.5
& 9.0, SMS 2.0, WINS, DNS & DHCP in a Windows NT 4.0 & 2000
environment. Performed the role of project lead for Configuration
Management and the Exchange 5.5 standardization project. Completed the
deployment/migration of Active Directory from Windows NT 4.0 domain
controllers for a total of 377 DC's, 223 sites and over 250,000 users.
Completed the migration of Exchange 5.5 to Exchange 2000 & Windows 2000
server to Windows 2003 server. Also performed the task of deploying and
implementing SMS 2.0 throughout all the sites in the country. Duties
included call management, internet gateway monitoring, and client
support in an environment consisting of 270 clustered Exchange 5.5
servers, 22 SMS primary sites, with an approximate total of 250,000
users.
Technology Solutions Consultant
April 2000 - November 2000
Sprint Enterprise Network Services Rosemont, IL
Performed the duties of asset manager with responsibilities including
the coordination of activities involving support personnel that provide
technical expertise to resolve customer problems in a Windows NT 4.0,
Lotus Notes 6.5 & Solaris 2.7 environment. Responsible for overseeing
the asset management database, operational procedures and departmental
support personnel for the asset management process. Duties also
included procurement, billing and lease management.
Senior Systems Engineer April 1999
- February 2000
NBS/CGS Chicago, IL
Performed the duties of team lead in Windows NT desktop rollouts for
this client. Performed PC deployments with various Ghost and Windows
NT/98 base images overseeing 6 team members. My duties also included
workstation setup, installation, printer and mail configuration. I was
also responsible for end-user training and support. Functioned as a Sr.
LAN Manager and a third-level help desk administrator. Involved with
the support and administration of NT 4.0, Exchange Server 5.5 and
Netware 4.1 servers. Configured, deployed and administered a SMS 2.0
environment on Windows NT 2000 Server.
Staff Consultant
September 1997 - April 1999
Taylor Management Systems Des Plaines, IL
Performed workstation and laptop deployment and imaging in a
development environment at a major insurance company. Responsible for
providing installation and support for Windows NT 4.0 & Windows 95
clients. Duties include working as team lead in package design and
implementation using SMS installer. Also responsible for new user
account setup, server administration and maintenance.
Network Support Analyst
September 1996 - September 1997
DraftDirect Worldwide Chicago, IL
Local and Wide Area Network design, implementation and support.
Windows NT and SMS Administrator. Responsible for providing
installation and support for Windows NT Workstation, Exchange Server 5
and NT Server, SMS Server and SMS clients. Duties included
troubleshooting software, hardware, network problems and new product
training. Also provided support for Windows 95 and Windows for
Workgroups clients.
Senior Development Engineer September 1992 -
September 1996
Reuters Information Management Oakbrook, IL
Windows NT Server, System Management Server, and UNIX Administrator.
Responsible for providing installation and support for Windows NT
Workstation and NT Server, SMS Server and SMS clients, UNIX Servers and
workstations. Duties included troubleshooting software, hardware,
network problems and new product training. Also performed the role of
mentor and project leader. Responsible for compatibility testing of
company developed Windows applications used with Windows for Workgroups
and Windows NT. Performed multiple protocol testing using TCP/IP,
NetWare and Digitals Pathworks. Responsible for the setup, support and
administration of Novell NetWare 3.12 & 4.01, Windows NT Advanced
Server, and NT Server. Duties also included writing test plans and
test results documents.
Project Support Engineer
December 1988 - June 1992
NEC Technologies Elk Grove
Village, IL
Provided technical engineering support and training to the technical
support staff on new and existing products. Assured performance levels
and specifications of IBM and existing products. Assured performance
levels and specifications of IBM software/hardware compatibility with
their products. Recommended design and viability enhancements for
future products. Performed installation, analysis and evaluations on
existing computer hardware and new product development. Developed and
maintained a software troubleshooting guide for internal use.
Customer Engineer February
1987 - December 1988
Hewlett-Packard
Naperville, IL
Provided on-site service for personal computers and peripherals.
Provided account management and assured customer satisfaction for a
territorial contract base of $750K. Duties included repair,
installation and network management for workstation and commercial
systems.
Test Program Engineer
October 1985 - February 1987
Northrop Corporation Elk Grove
Village, IL
Secret Security Clearance. Developed automated test program sets in
use with RF Amplifiers. Analyzed test requirements, designed for
interface test adapters, and developed and integrated Atlas software
using the HP3000 and automated test equipment
Associate Engineer
June 1984 - October 1985
Xerox Corporation Rochester,
NY
Worked as a customer service rep on low volume copiers. Provided debug
support for the hardware/software design and development of
microcomputer interfaces used as test equipment in conjunction with new
products.
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