Customer Service Medical

James Romig

**** ** ** *** #** Pembroke Park, FL 33023 954-***-**** ***********@*****.***

To whom it may concern,

During my research, I was very excited to learn about the current opening with-in your

organization. I feel my qualifications, and your requirements are a good match.

I am experienced in management, and customer service in an office setting. Along with

management, and customer service, I also have extensive training, and knowledge of

billing, and coding techniques while adhering to the rules, and guidelines of insurance

carriers.

It would be great if we meet personally to discuss how my knowledge and education will

be useful to you. Please let me know if I can provide you with any other information or

references. I look forward to hearing from you.

Thank you for your consideration.

Sincerely,

James E. Romig

James Romig

3215 SW 52 Ave #77 Pembroke Park, FL 33023 954-***-**** ***********@*****.***

Objective:

Seeking a position in a Hospital, Medical, or Insurance office where I can utilize my extensive

computer, and strong organizational skills, while demonstrating quality communicational skills.

EDUCATION:

-ATI College of Health, Miami, FL. Medical Office Assistant Administrator/Medical Coder and Biller

-AAPC (American Academy of Professional Coders) Medical Coding Training Course

CERTIFICATIONS:

• OSHA Up-Dates 2010

• Aids/ HIV/ Infectious Disease

• CPR 2010

• CPC (Pending)

SKILLS

• Proficient in Word, Excel, Power Point, Medical Manager, etc.

• Strong knowledge of Anatomy & Physiology.

• Extensive knowledge in assigning ICD-9, CPT, and HCPCS codes, while adhering to the rules

and guidelines of insurance carriers.

• Proficient in physician coding, inpatient hospital coding, outpatient coding, and facility

coding.

• Review Medical Records for completeness and accuracy.

• Proven leader, able to delegate/ instruct, supervise, and have the ability to multi-task

• Great attitude, and the ability to interact well with patients, assisting with their family and

staff members

Professional Experience:

Rapid Response Team - Water Mitigator- 2010

RRT is a home restoration company contracted by Peoples Trust Home Owners Insurance.

Responsible for: Exercise customer courtesy, sympathy, and professionalism with each customer. Investigate

the source of the problem, and determine what type of mitigation for each situation.

Caterpillar- Warehouse Associate - 2007-2009

Caterpillar exports equipment, parts, and apparel to S. America.

Responsible for: Maintain a certification to operate Industrial Trucks, pick, pack, ship on a quality controlled,

timely environment.

InterAmericana- Shipping Lead- 2005-2007

Interamericana was an Audi and Volkswagen Distributor to warehouse and exports auto parts to S. America.

Responsible for: Conduct start up projector meeting, lead and supervise a 10 men picking, packing, and

shipping crew.

Stain Away Carpet Clean- Owner/Operator- 1999-2005

Stain Away started as a dream to be a business owner. With a vacuum cleaner and an industrial carpet cleaner, I

successfully owned and operated a home based business with top quality customer service.

Activities include: Currently a member of AAPC and attend chapter meetings. I am also a leader of Flame of Fire, a

motorcycle ministry of the Pentecostals of Cooper City Church.

References upon request

Contact this candidate