Customer Service Administrative Assistant

Tisha Preston

626-***-****

. Self Starter

. Team Player

. Detail Oriented

. Organizational Skills

. Strong Customer Service Skills

. Self-Sufficient

**/**** - *******

Unemployed

*/** - *0/2009

Cardinal Property Management

Administrative Assistant

Lake Forest/Anaheim, CA

. Type correspondence, violation letter, minutes, meeting notices,

agendas and other documents from disk, rough draft and verbal

direction. Copy outgoing correspondence, distribute originals and

copies as appropriate and file as directed.

. Strong customer service skills with homeowners and vendors

. Develop Action Lists and complete items as directed.

. Follow up on bid requests, contacting vendors by mail and / or

telephone.

. Process and log architectural submittals

. Take telephone calls for other staff members in their absence.

. Attend site inspections as directed

. Attend Board and / or Committee Meetings as requested.

. Serve as back-up to receptionist, other staff members, and on-site

managers as needed.

. Proofread outgoing correspondence, minutes, newsletters, and work

orders, as requested.

. Perform other duties as assigned.

. Working in a very fast pace office

. MS Word/MS/Excel/AS400/Outlook

3/08 - 4/09

Abigail Abbott/Ajilon/Volt (Employment Agencies - Contracts)

Brea, CA

Administrative Assistant/Administrative Coordinator - Temporary Assignment

. Compose Letters/Spreadsheets

. Responsible for providing administrative support to assigned

department Manager

. Responsible for assisting the department in the daily business

activities, handling sensitive and confidential information in a

professional manner.

. Maintains department functions including report processing, department

files, supplies, and equipment.

. Photocopies, distributes and files all outgoing correspondence,

including accurate & timely distribution of routine monthly reports.

. Answers telephone, schedules meetings and arranges travel

. Assists with preparation of presentations for leadership team

. Microsoft Office Outlook

. Arranging meeting/travel plans

. Retrieve voice mail messages

. MS Word/MS/Excel/AS400/Outlook/PowerPoint/Access

11/06 - 1/08

ABM Engineering Services

Commerce, CA

Human Resources Administrator

. Processing all paperwork Western Region and Northern California

. W-4/Address change/Rate changes

. Employment Verification

. Process paperwork for 401K /Stock

. New Hire Orientations - explaining health insurance to new employees

. Submit Background Screening & Drug Tests

. Handle all paperwork for EDD

. Wage Assignments

. COBRA

. Answer all H.R. questions

. MS Word/Excel/Access/Lotus Notes/Unix AS400

. Compose Letters/Spreadsheets

. Maintain Personnel Records

. Maintain high confidentiality

. MS Word/MS/Excel/Lotus Notes/Adobe Acrobat/Access

.

8/94 - 10/06

Venue Rehabilitation

West Covina

. Secretary to President

. Receptionist

. A/P & A/R

. Expense Reports

. Answer Phones

. Customer Service

. Compose Letters/Spreadsheets

. Dictaphone

. Typing reports

. HR Assistant

. Maintain high confidentiality

. MS Word/WordPerfect 5.0 & 6.0/Excel/Lotus 1-2-3/Outlook

Certificate for Office Procedures from Sawyer School of Business

Attending University of Phoenix for my Associates Degree in Business, then

will continue to receive my Bachelors in Human Resources

Contact this candidate