Customer Service Manager

Sue Rodriguez

***** ** **** ****** *****, Fl ****9

Ph: 786-***-**** e-mail: *****************@*******.***

Objective

I would like to obtain a challenging position within an organization where

I am able to grow and advance professionally.

Skills and Proficiencies

. Strong PC skills in Microsoft Office Products-Word, Excel, Outlook,

Adobe Acrobat, QuickBooks, MLS, Prolog, Expedition and Power Point

. Typing 60 + wpm

. Bilingual English/Spanish

. General accounts payable & receivables

. Telephone Reception

. Transcription

. Purchasing

. Customer service

Education

Miami Dade Community College: Present

Associates in Science-Paralegal Certificate (ABA Approved)

Associates in Arts-Pre-law

Experience

CMC Group: 2010-2007

Executive Assistant

Assisted the Vice President in all his personal & business matters

Provided confidential administrative support

Responsible for setting up & maintaining office

Managed employees payroll, hiring, terminations and benefit enrollments

Handled incoming and outgoing correspondence via e-mail, mail & fax

Prepared and processed expense reports, invoices & check request

Scheduled meetings, appointments and conference calls

Performed general office duties such as screening calls, faxing, filing and

typing

WSG Development Company: 2007-2004

Office Manager

Assisted V.P. and Project Managers on a daily basis with personal &

business matters

Prepared documentations, contracts, purchase orders, e-mails, letters and

meeting minutes

Supervised administrative & maintenance employees

Coordinated travel arrangements and calendar for V.P. & Project Managers

Set up company accounts with vendors and suppliers

Alliance Construction: 2003-2000

Estimating Administrator

Assisted Estimators in all bidding process & administrative duties

Solicited for collaboration on various construction projects through

invitations to bid

Covered for receptionist when necessary

References

Upon Request

Contact this candidate