Customer Service Sales
Resume:
T IFFANY DAVIES
*************@*******.***
Atlanta, GA 30331
(Home) 404-***-****
(Cellular) 404-***-****
Dear Hiring Manager:
Enclosed is my resume for your review for employment opportunities with your company.
I have extensive experience in Customer Service and Management and would like the
opportunity to describe for you how well my background and qualifications fit your
requirements. Enclosed is my resume, which further describes my education and experience.
Thank you for your time and consideration. I look forward to hearing from you.
Respectfully,
Tiffany Davies
Ideal Candidate
T IFFANY DAVIES
*************@*******.***
7350 Campbellton Rd Sw
Atlanta, GA 30331
(Home) 404-***-****
(Cellular) 404-***-****
O BJECTIVE
Seeking a full-time position in the Sales and Customer Service industry.
SUMMARY OF SKILLS
Over 10 years of Customer Service Experience
Over 4 years of Automotive Car Loan Processing
Over 4 years of Managerial Experience
Salesman delivering accurate information about specific cars
Accounts Payable and Receivable on accounts
Strong interpersonal and communications skills
Ability to coordinate several task simultaneously
Billing, keeping count of drawer, retuning change
Technical Skills: 55-60 WPM, Microsoft Word, Excel, PowerPoint, Outlook and Email
Inbound and outbound calls delivering Technical Support and excellent customer service
EMPLOYMENT HISTORY
Fairfield Inn & Suites – Lithia Springs, Georgia 01/2010
– 07/2010
Customer Service Liaison
Ensured proper and efficient check in/check-out of hotel guests in a friendly and courteous
manner
Demonstrated proficiency of hotel standards, filed documents, data entry, and answered
telephones
Computed bills, collected payments, and arranged transportation of guests
Chip Ellis Cars – Montgomery, Alabama 11/2007
– 12/2009
CSR/Loan Processor/ Sales
Processed auto loans by using industry recognized guidelines
Ensured customer service satisfaction and good client relationships
Assisted with modular layout, store displays, inventory, and reports as needed
Sales and test drives with customers
Taking trade-ins to auctions
ASK/Call Center Rep Montgomery Alabama
9/2005-10/2007
Provided excellent customer service to the callers
Helped promote different campaigns
Accepted back to back inbound calls
Made outbound calls to customers
Assisted with Technical Support Issues
Vanity Fair Intimates Distribution Center-Monroeville Alabama
2/2003-8/2005
Picking and Pulling
Tagging garments with promotions and price tags
Utility operator
Stocking
Packaging and Unpacking
Followed strict safety procedures
Days Inn Monroeville-Monroeville Alabama
2/2003-5/2005
Receptionist
Answering phones
Check inns and check outs
Making reservations
Filing and faxing paperwork
Data entry
Customer service
Handling cash and credit card payments
E DUCATION
Monroe County High School
Monroeville, Alabama
High School Diploma 2003
Colorado Technical University Online
Colorado Springs, Colorado Present
Criminal Justice Major
BUSINESS REFERENCES
Kimberly Crum
Financial Analyst
Alvin Cook
Police Officer
Thomasville Police
Contact this candidate