Customer Service Rep
Resume:
Keshawnte D. Grant
***** ** **** ** *******, FL 33029
*******@*****.*** Phone: 954-***-****
OBJECTIVE:
To Be The Best Worker That I Can Be.
EXPERIENCE:
December 2009
to
June 2010
November 2008
to
May 2009
January 2008
to
October 2008
April 2006
to
April 2007
May 2005
to
July 2006
June 2004
to
February 2005
July 2001
to
May 2004
Law Office of Marshall C. Watson. P.A Ft. Lauderdale, FL
Scanning Clerk
Preparing and Scanning Bankcrupy,Evictions,and Foreclosure files.
PRC Sunrise, FL
Customer Service Rep
Assiting customer with there order and letting the customer now how much
they can save if they make this order.
Helping customer with coupons from Phillip Morris. Placing order with
customer to buy Phillip Morris product
Sunrise Health & Rehabilitation Center Sunrise, FL
Customer Service Rep/ Medical Records Clerk - Intern
Filed and maintained resident records. Assembled discharged resident
records Answer phones from doctor and nurses
CHCS Insurance Western, FL
Customer Service Rep/ Medical Records Clerk
Worked in the claims department answering the phones . Helping file patient
charts.
Helping the coder with all the patient files.
National Senior Insurance Hollywood, FL
Customer Service Rep
Answering telephone calls and taking messages. Setting appointment for
different seminar.
Filling folder and confirming appointment.
Home Depot Hollywood, FL
Customer Service Rep
Helped customers find the right item and cashing the customers out.
Made sure that the customers gets the right customer service that they
need. Letting the customer know when we have a sale and how much can they
save.
Techion Communication Margate, FL
Customer Service Rep
Oriented customer by answering questions regarding project details.
Resolved wide range of customer problems, applying diplomacy and
assertiveness to delivery.
August 1999
to
June 2001
EDUCATION:
PRC Margate, FL
Customer Service Rep/ Telemarking
Maintained extensive financial records regarding individual and big
coorporation clients. Successfully collected thousands of dollars in
overdue or unbilled fees by auditing billing records and persevering in
telephone collection follow-ups.
2008 Broward Community College Pompano Beach, FL
Associate Science Health Information Management
2003 Sheridan Vocational Center Hollywood, FL
Teacher Assisted
1998 Hallandale High School Hallandale, FL
Diploma GPA: 3.5
PERSONAL:
Credentials
2008 RHIT EXAM PENDING 11/2009
KEYWORD SUMMARY:
Word processing, Excel, Windows, and Outlook
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