Engineer Quality Assurance
Resume:
Lisa Ridl
Seattle, WA ***78
********@*******.***
EDUCATION
B.S. Business Administration/Information Systems - Montana State University
B.S. Human Services - Montana State University
ADDITIONAL TRAINING
Computer Information Systems Digital Forensics Certification - 2010 -
Edmonds Community College (1 Year Program)
Digital Forensic Examiner Certificate - 2010
Information Security for Everyone - 2010 (US Department of Homeland
Security online course)
Cyber Ethics - 2009 (US Department of Homeland Security online course)
Cyber Law and White Collar Crime - 2010 (US Department of Homeland Security
online course)
Digital Forensics - Basics Certification - 2009 (US Department of Homeland
Security online course)
HTML Fundamentals - 2009
Networking Essentials Certification
AccessData Certified Examiner, ACE - Plan to take exam June, 2010
CyberSecurity Forensic Analyst, CSFA - Plan to take exam June, 2010
KEY SKILLS TEST TOOLS
QA Manager/Lead HC T Test Suite
QA Process & Procedure Development WTT - Automated Testing System
Test Planning Rational Visual Test
Test Case Design & Execution Mercury Quality Center 9.0
Technical Requirements/Specs Magellan code coverage
Functional Testing Kernel Debug
Black Box Testing ATG e-commerce software
Regression Testing Rational Test Tools
Adhoc Testing VSG (Visual Studio Generator)
Navigational/UI Testing Target Designer
Localization Testing Synergy/CM software
User Acceptance Testing MS SQL 2008 Server Management
BVT/Smoke/Sanity Testing Avocent DSView 3
Web /Application Testing Office Test Depot (Enlistment)
MS Demo Showcase
KEY SKILLS
BUG TRACKING SOFTWARE OPERATING SYSTEM/SOFTWARE
Bugzilla Windows (7, XP, Media Center,
Vista, Server, 98/98/ME)
Product Studio/RAID Windows NT (Workstation & Server)
CMVC Office XP/2003/2007
(Word/Excel/PowerPoint)
Mantis SharePoint 2003/2007
ClearQuest MS Project 2000
MS Exchange
Outlook/Lotus Notes
EXPERIENCE
3Sharp 14700 NE 95th St, Suite 210, Redmond, WA 98052 May 2010 - Current
(part time QA, 1099)
Title: QA Lead
. UI/Functional testing of customized SharePoint sites
. Created and tested product demos (ClickThru) using MS Demo Showcase
software
. Created and tested demo content packages using Content Packager
. Attend project meetings regularly
Denali - Microsoft 17735 NE 65th Street, Suite 130, Redmond, WA 98052 April
2009-May 2010
Title: Software Test Engineer-BVT Operator for Office Product(s)
. Monitor weekly BVT test run(s) on legacy and new Office Product builds
. Retrigger any failed configurations and/or large number of scenario
scripts via command line/enlistment process
. Create bugs for failed configurations and team failures, assign to
appropriate team via Oasys/Product Studio
. Drive bug resolution with development team, escalate as necessary to
meet schedule deadlines
. Create reports for each build: Summary, Deterministic, and Not
Investigated
. Provide weekly status for all Legacy builds tested in the prior week
Denali - Casey Family Planning 17735 NE 65th Street, Suite 130, Redmond, WA
98052 Dec 2008-April 2009
Title: Software Test Engineer-Internal Applications - Contract Completed
. PC Swap Project - UAT testing on Internal and Web Applications during
OS upgrade from Windows XP to Vista
. Created and documented hundreds of new test cases for the client
ensuring a comprehensive test plan was in place
. Developed and modified the nearly non-existent functional
specification requirements documentation
. Found over 100 defects, created bugs, and work with team to
prioritize and resolve these issues
. Regression and Adhoc testing
. Upon completion of project, client comments for the team "this was our
most successful upgrade" to date
TEKsystems - AT&T 1120 112th Ave NE, Ste 520, Bellevue, WA 98004 May 2007-
June 2008
Title: Quality Assurance Test Engineer II - Web Testing -Contract
Completed
. Re-branding test project
. Regression testing for Consumer, Premier, Business Center web site(s)
. Project Test Lead for new feature testing, new test case development
. Deployment - Hot Fix testing for new features
. Module-Super Module test creation using Mercury Quality Center
. Bug writing, reporting, and resolution
Intrepid Learning Solutions 411 First Avenue South, Suite 300, Seattle, WA
98104 July 2006-April 2007
Title: Quality Assurance Test Engineer - Web based learning solutions -
Laid Off
. Primarily tested online learning courses: Links, interactive
components, functionality, buttons, alt tags, images, display,
browser compatibility, content, etc...created auto run CDs for
distribution to client
. Bug writing, reporting, and resolution
. Contributed in the development of test procedures and process
improvements
Techlink Northwest Inc. - Spacelabs Medical 15375 SE 30th Place, Suite 280
Bellevue, WA 98007 Oct 2005-June 2006
Title: Software Test Engineer II - Spacelabs Medical Inc. - Contract
Completed
. Primarily responsible for UI testing for Medical Device Software on
embedded Real Time OS (vxWorks)
. Performed table code scripting, and debugged 7 language(s) for
localization project
Excell Data Corporation - Microsoft 1756 114th Ave. SE, Suite 220 Bellevue,
WA 98004 Feb 2005-Sept 2005
Title: Software Test Engineer III Microsoft Contractor - Ehome Core
Platform Team - Contract Completed
. Created and executed all test cases for the IR keyboard/driver from
pre-production to final release
. Certified IR keyboard successfully for Windows XP Logo and Windows
Media Center Logo using the HCT test suite
. Performed Windows update and Windows download testing for Hot Fix IR
package
. Programmed IR Receiver chips with new firmware
Excell Data Corporation - Microsoft Nov 2003-Oct 2004
Title: Software Test Engineer III Microsoft Contractor- XP Embedded Team -
Contract Completed
. Update SQL database with new builds, deploy and test XPe SP2 runtime
scenarios using Target Designer
. Foot Print Analysis on all major embedded runtime scenarios
. Analyze runtime Build & First Boot Agent (FBA) errors
. Analyze XPe Repositories, SLD's, and Orphan files for each new build
. Created and executed all test cases for the File Based Write Filter
(FBWF) driver on Longhorn operating system
Allocity, Inc. 2018 156th Ave NE, STE 100, Bellevue, WA 98007 August 2002-
July 2003
Title: Software Test Engineer for Application Certification in Windows
2000 Server Environment - Laid Off
. Exchange Server environment configuration with AD, Domain Controllers,
and BSD OS for storage servers
. Certified software product, testing the following areas: Windows
fundamentals, functionality, install/uninstall, UI, security services,
& some hardware compatibility testing for iSCSI device
. Responsible for corresponding with VERITEST personnel in regards to
certification process, costs, & legal agreements
IBM, 3600 Carillon Point, Kirkland, WA 98033, September 1996- July 2001
Title: Software Test Engineer for New Server Development
. Installed various OS types, BIOS, drivers, & general setup
configuration for new servers in the development stage
. Installed a variety of networking devices/drivers to ensure
functionality in various PCI slots - ACPI testing
Title: Manager WHQL Logo Program
. Ensured test schedules were maintained, balanced employee workloads,
monitored daily projects and defect status
. Completed system submission paperwork and tracked system logo status
for all new system products
. Ensured test plans were current and available to employees
. Monitored inventory and ensured team had necessary equipment to
complete testing
. Interviewed/hired, evaluated performance, mentored and trained team
members (team of 14)
Title: Software Test Engineer - Test Lead WHQL Logo Program
. Installed and various OS types, Service Packs, BIOS, and Drivers on
Desktop, Server, and ThinkPad systems
. Certified system hardware using MS HCT test suite
. Submitted systems to MS WHQL for Logo Certification (paperwork, log
reviews, and physical systems)
. Assigned projects, trained, and assisted testers with test process
. Facilitated defect meetings with test team and IBM developers
. Maintained system inventory, status spreadsheets, test plans, and
general maintenance of the lab
Title: Senior Software Technician: Network Testing
. Installed various OS types & BIOS upgrades on desktop systems
. Installed various network adapters/drivers and configured networking
components
. Installed and Initiated HCT (Hardware Compatibility Tests) - network
portion
. Debug setup and basic analysis
Contact this candidate