Customer Service Manager
Resume:
Pittsburgh, PA 15232
*******@****************.***
Melissa Sparacino
Objective To transform my ideas and skills into creative, unique, inspiring designs while continuing to develop expertise throughout a
career in graphic design.
Skills Profile I have innovative creative approaches, a quick wit, and an artistic flare which enables me to find solutions for
challenging situations. I possess excellent leadership, communication, team building, strategic planning, and
problem solving skills. With people of all ages, cultures, and philosophies, I easily establish rapport. Being goal
oriented, I am highly committed to education and personal growth. I am adept in a variety of software applications
including, but not limited to:
• Operating systems: MS Windows XP and Vista; Apple Mac OSX
• Applications and tools: Microsoft Office, Adobe Illustrator, Photoshop,
Flash, InDesign and Dreamweaver
• Graphic Design and Fine Art Skills
• Flash Animation and ActionScript
Education 2010
Bachelor of Science, Graphic Design at the Art Institute of Pittsburgh, PA.
I developed strong computer illustration skills as well as web design skills.
2006
Undergraduate studies in Cosmetology at Empire Beauty School in Pittsburgh, PA.
5737 5th Ave Apt 3
Pittsburgh, PA 15232
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1998 – 2000
Undergraduate studies in Fine Arts at Edinboro University in Edinboro, PA.
My studies focused on life drawing and oil painting.
2003 – Present
Employment
Freelance Graphic Designer in Pittsburgh, PA.
My major works include artistic creation of food menus, advertising, in store graphics for Green Cuisine food
services, and Suburban Death Machine's LP, including record cover, inlay, flyers, and photos.
March 2007 – Present
Manager at Jitters Café in Pittsburgh, PA. I train employees as well as assist with scheduling and hiring. I am
responsible for inventory, orders, and daily banking.
Feb 2006 – Oct 2007
Stylist’s Assistant at Louis Nestico’s Artistic Hair Force in Greensburg, PA. I assisted the owner, Louis, with
cosmetology procedures for clients on a daily basis and managed the booking for all the stylists’ clientele.
Aug 2004 – Jan 2005
Customer Service Representative at Citizens Bank in Pittsburgh, PA. I managed customers’ accounts and
provided customer service including financial plans proposals while collaborating with other departments to
provide the best customer satisfaction. I worked with operating systems Netview and Systematics to handle
customer’s account information on a daily basis.
Feb 2000 – Aug 2004
Manager at Kiva Han Cafés in Pittsburgh, PA. I was in charge of employee management such as
5737 5th Ave Apt 3
Pittsburgh, PA 15232
*******@****************.***
recruiting, payroll, and scheduling. I managed two stores simultaneously which included the inventory, sales,
orders, and daily accounting.
Visit my website to view my portfolio! sparacinodesigns.com References available upon request.
Contact this candidate