Quality Assurance Training
Resume:
James Marty Guyse
Olive Branch, MS 38654
Cell: 901-***-****
Email: *****@*****.***
OBJECTIVE
Seeking Full-Time Employment
EDUCATION
Christian Brothers University
Memphis, Tennessee
Bachelor of Science, Electrical Engineering 1984
Christian Brothers University
Memphis, Tennessee
Masters, Business Administration 2003
EMPLOYMENT
Tri State Digital Imaging, LLC
September, 2009 - Present
Guyse Technology, Inc.
April, 2002 - Present
Hanson Graphics of Memphis, Inc.
June, 1984 - April, 2002
EXPERIENCE
Web Application Development:
Analyzed user specifications and requirements. Prepared application
functionality specifications. Supervised the work of programmers engaged in
developing, maintaining, and modifying programs. Assisted with testing,
debugging, and documenting small programs or program modules. Recommended
changes, reviewed progress, and approved cost estimates and proposals.
Evaluated impact of hardware on software performance, and recommended
changes to hardware providers.
System Administration:
Researched, selected and contracted with Internet hosting facilities.
Selected server operating systems. Managed software version control.
Managed corporate firewalls. Configured and maintained email servers.
Monitored security updates and approved installs. Oversaw the planning,
installation, control, and maintenance of Windows, Macintosh, and Linux
workstations and servers.
Network Administration:
Designed, installed, and maintained data communication between
workstations, printers, LANS, and remote site hardware. Installed and
tested network cabling, punch blocks, wall jacks. Installed and configured
switches, including wireless. Monitored reliability of network
infrastructure. Diagnosed and resolved network issues. Provided technical
assistance and training to users.
Technology Research and Integration:
Managed research and development programs and activities to facilitate
introduction of new products, services and processes. Also recommended
improvements to existing products and processes. Negotiated and executed
contracts for purchase, installation, and maintenance of equipment for
multiple commercial printing locations. Oversaw project implementation,
troubleshot issues and performed corrective action until project was
successfully completed.
Equipment Maintenance:
Managed and/or directly serviced all electronic, mechanical, hydraulic and
pneumatic systems. Established preventative maintenance procedures and
schedules. Systems included commercial offset printing presses, digital
printing presses, bindery, finishing, film processors, color drum scanners
and imaging devices. Repaired circuit boards at component level when
possible. Computer equipment repaired included Window, Macintosh, and Unix
systems.
Quality Assurance:
Investigated product quality issues and recommended changes or
improvements. Established quality control procedures. Maintained proper
documentation and reports. Developed and implemented quality assurance
standards, processes, and controls. Developed methods for inspection,
testing, sampling, and training.
Training:
Planned and administered training seminars to improve technical skills and
employee relations. Assessed effectiveness of training. Researched and
evaluated training resources.
Small Business Owner:
My company provided Web Application Development, Software as a Service
Applications, and Linux System Administration Services. I performed all
business functions including strategic planning, sales, marketing, product
development, and production management.
Operations Management:
Managed operations by directing and coordinating activities consistent with
established goals, objectives, and policies. Participated in developing
policy and strategic plans. Recruited and hired employees. Performed
startup operations and directly managed new departments until profitable.
Recommended and implemented changes to improve quality and reduce costs.
X-ray Field Service Engineer:
Serviced, installed, and uninstalled X-ray equipment at Internal Medicine
Clinics, Chiropractors, and Veterinary Clinics. Performed system
calibrations to meet state regulations. Rebuilt systems for resale.
Established and maintained spare parts inventory. Maintained client
relationships. Scheduled service calls. Filled out service reports. Systems
included generators, tube stands, wall stands, CR, DR, film processors and
exam tables. Also trained clients on the use of digital systems. Promoted
to Service Manager after three months with the company.
INDUSTRY ACHIEVEMENTS
Served on Kodak's Nexpress Technical Advisory Board.
Provided technology seminars and updates at industry conferences.
Served on the Xerox Technical Advisory Board for Xerox Digital Presses.
Representative to the Committee for Graphic Arts Standards, ANSI committee.
Executive Secretary for the Institute of Electrical and Electronic
Engineers, Memphis Chapter.
REFERENCES
Paul Hanson, President
Hanson Graphics
Sharon Bozoff, President
Tri-State Digital Imaging
John Williams, Software Developer
Crye-Lieke Realtors
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