MARISA L. IPPOLITI, PMP
** ******* ***** . ****** ******, NJ 07950
Mobile 908-***-**** . **********@*****.***
QUALIFICATIONS PROFILE
Highly talented and accomplished project management professional with over
15 years of experience directing complex global programs and initiatives.
Problem solving leader with exceptional ability to interpret and integrate
cross-functional aspects of an initiative, coalesce disparate elements and
increase sustainable competitive value. Strong background in program
development and quality assurance with an outstanding history of managing
projects from initial conception, through development, to implementation.
Unexcelled record of bringing mission-critical projects in on schedule and
within budget. Especially skilled at strategic planning, budget controls
and problem resolution. Outstanding communication talents with proven
ability to build and lead highly efficient teams, to train technical
personnel, and to convey complex concepts in understandable terms.
Areas of Expertise
Project Lifecycle Management . Client Relations & Negotiations . Team
Training & Mentoring
Quality Assurance Standards . Regulatory Compliance Issues . Process
Redesign / Reengineering
Cost Reduction / Budget Controls
PROFESSIONAL EXPERIENCE
ERNST & YOUNG (via ProKarma) Senior Project Manager, Secaucus, NJ: March
2010 - Present
Global leader in assurance, tax, transaction, advisory services and
strategic growth markets.
. Project manage key initiatives within Markets & Knowledge to ensure core
deliverables are consistently and effectively performed in compliance with
the standards set by the Company.
. Organized resources into cross functional working sub teams and
workstreams in support of initiative delivery in both a virtual and matrix
environment
. Facilitated effective decision-making through development and delivery
of weekly/monthly/quarterly senior management reports and monthly reviews
tracking performance against strategic objectives.
. Apply key project management processes, including managing stakeholder
expectations, communications, budget management, scheduling management,
performance reporting of initiatives/projects to manage critical path
analysis and perform risk analysis. Schedule and run all project phases
and manage major risks and issues through effective planning and
escalation.
. Serves as a role model to team members by demonstrating a commitment to
commonly adopted methodology and best practices for project management.
. Ensure the core team reaches the desired quality level and expectations
of the customer. Establish clear objectives and deliverables for the
programs that support the business. Analyze and report ETC and EAC's.
NOVARTIS PHARMACEUTICALS (via CMK Select) Business Analyst, East Hanover,
NJ: January 2009 - August 2009
Global pharmaceutical services company providing healthcare solutions that
address the evolving needs of patients and societies.
. Managed daily program management operations for the Marketing and Sales
teams to ensure core deliverables are consistently and effectively
performed in compliance with the standards set by the Company.
. Facilitated effective decision-making through development and delivery
of weekly/monthly/quarterly senior management reports and monthly reviews
tracking performance against strategic objectives.
. Organized resources into cross functional working sub teams and
workstreams in support of initiative delivery.
. Developed a program governance framework for key business initiatives to
track project schedules and perform and manage critical path analysis and
risk analysis.
. Mentored staff in methodology and consulting excellence and encouraged
best practice in project management and project planning.
AVIS BUDGET GROUP Senior European Engagement Manager, Parsippany, NJ:
March 2007 - December 2008
Operations of the two most recognized brands in the global vehicle rental
industry through Avis and Budget.
. Program management liaison between development organization and
executive personnel in the Avis European portfolio. Demonstrated
extraordinary tact and interpersonal skills to operate effectively in this
functional matrix role while consistently influencing the needs of the
clients and portfolio.
. Management of multiple technology projects supporting the Avis Europe
portfolio to ensure profitability of client accounts and identification of
opportunities to improve efficiency in operations.
. Developed project plans and assumed responsibility for project profit
and loss.
. Partnered with business stakeholders to develop and prioritize overall
European Portfolio IT strategy and spend.
SIRIUS SATELLITE RADIO Program Manager, New York, NY: March 2004 - March
2007
Leading provider of satellite radio services in the United States and
Canada.
. Executed and maintained program management processes and disciplines for
enterprise initiatives in the areas of: program schedule and quality
management, cost management, risk / issue management; change management.
. Streamlined program management operations to provide guidance and assist
in the identification of root cause issues, identification of key
performance indicators and implement operational remediation.
. Led GAP analysis workshops to identify infrastructure needs for
production, development & UAT environments.
. Ensured compliance with SOX Regulatory processes within the Finance
function; identified and implemented remediation when deficiencies were
identified.
RADIANZ Project Manager/Business Analyst, Nutley, NJ: March 2002 - March
2004
Global provider of connectivity, hosting services, quality assurance and
security services to the global financial community.
. Managed key IT ventures supporting business operations with heavy
systems involvement deploying improvements and issue resolution in the
areas of CRM, Billing and Ordering systems.
. Provided business knowledge and expertise in strategic performance
management methodologies, process assessment work, and the application of
technologies to business.
. Established and implemented a program management and development process
where none had previously existed. Created a repository to educate and
disseminate best practices identified.
. Developed a Change Request website and database to enable customers and
internal resources to present new project and change requests to existing
projects.
FOSTER WHEELER Senior Business Analyst, Perryville, NJ: August 2001 -
March 2002
Global engineering and construction contractor and power equipment supplier
delivering advanced, reliable facilities and equipment.
. Implementation of a global CRM system solution across internal business
Sales organizations.
. Planned and implemented a Global Middleware Solution (J.D. Edwards XPIe)
to integrate "key" applications and data sources across the Business
Groups.
. Managed a team of 18 consultants, analysts and internal resources
(both domestic and international); mentored junior team members in business
and requirements knowledge.
GLOBAL CROSSING Program Manager, Madison, NJ: March 2000 - April 2001
Leading global IP solutions provider with the world's first integrated
global IP-based network.
. Managed the implementation of the Clarify ClearSales global CRM system
solution across six vertical markets including the development of a program
plan detailing all work processes and procedures.
. Led cross-functional teams to deliver new product development efforts
within the Infrastructure Services group.
. Ensured all Software and Product Development processes were adhered to
and appropriate approval was received at each quality gate.
AT&T Project Manager and Software Quality Analyst, Bridgewater, NJ: June
1994 - March 2000
Leading worldwide provider of IP-based communications services to
businesses and top U.S. provider of wireless, high speed Internet access,
Wi-Fi, local and long distance voice, and directory publishing and
advertising services.
. Project manager responsible for interfacing directly with program
management, client organizations and developers to ensure clear
identification of project scope to move successfully from concept to
production.
. Matrix-managed teams of up to 22 including developers, testers,
consultants and internal resources.
. Proactively communicated status and issues to the team, senior
management and key stakeholders. Prepared monthly budget reports and
project updates, issues, pending pipeline activity and outlooks.
EDUCATIONAL BACKGROUND
M.S., Marketing Management, College of Saint Elizabeth, Morristown, New
Jersey
B.S., Business Management, College of Saint Elizabeth, Morristown, New
Jersey (Graduated with honors)
PMP Certification, Project Management Institute