Customer Service Sales

Tanisha N. Williams

****************@***.***

P.O Box 104, Rancho Cucamonga CA 91729 909-***-****

OBJECTIVE:

To use my skills and trades obtained through my education and previous

employment and apply

it towards the current job at hand.

EDUCATION:

University of La Verne

Master of Business Administration

08/09 - present

University of California, Los Angeles

Bachelor of Arts in Theater

09/04 - 06/06

CUSTOMER SERVICE EXPERIENCE:

Management Assistant: Enterprise Rent-A-Car, Long Beach, California

07/09 - present

. Market to local businesses to obtain new corporate accounts.

. Negotiate daily and weekly rental cost with customers.

. Increase branch sales by selling car protection, vehicle features,

fuel and more.

Manager: Abercrombie Kids, Ontario, California

06/07 - 07/09

. Determine company's day-by-day finances and loss.

. Foster teamwork and with Managers and employees.

. Recruit and conduct interviews for potential candidates.

Substitute Teacher: Afflerbaugh Juvenile Camp, La Verne, California

08/07 - 12/08

. Teach assigned lesson plans left by Teacher.

. Resolve conflicts when present.

. Maintain a stable class environment to reinforce appropriate pupil

behavior.

. Motivate and build student's morale.

Tutor: Smart Kids Tutoring and Learning Center, Chino Hills, California

01/07 - 06/07

. Assist students with problem solving in Algebra and Geometry.

. Create a nurturing learning environment.

. Provide support and rebuild self- esteem.

ENTERTAINMENT EXPERIENCE:

Intern: Casting Director Mark Saks, Los Angeles, California

01/05 - 04/05

. Compiled actor's headshots in a file.

. Contacted actor's agent and set appointments for auditions.

. Assisted with auditioning actors for pilots.

AWARDS:

. February 2005- Certificate of Recognition for Outstanding Academic

Achievement

during the first year UCLA

. February 2009- Sales award for having grossed the top income in the

area at

Enterprise Rent A Car Long Beach.

. November 2009- Sales award for having grossed the top income in the

area at

Enterprise Rent A Car LAX.

References available upon request.

Contact this candidate