ALFREDO A. ADAM III, HPUX-CSA
Current Address: Block 213 Choa
Chu Kang Central, #04-94 Singapore 680213
Email:
*************@*****.*** ( *-*******.****@**.****.***
Mobile#: +65-96100592 (Singapore)
PROFESSIONAL PROFILE
Highly accomplished and results-driven Unix Systems Administration
professional possessing superior support skills and Unix
certification. Demonstrated abilities to optimize operations that
increases efficiency and company profit. Strong background in Unix systems
installation, migration and security implementation that increase
communications reliability. Solid tract record of consistently exceeding
corporate goals through strategic planning, systems administration and
project execution with emphasis on the following competencies:
. Unix Systems Administration in Global Organization and Mission
Critical Environment
. System Security and OS Hardening
. Disaster Recovery Solutions
. Unix Migration, Implementation and Technical Support
. HP Integrity/9000 Hardware Support
TECHNICAL SKILLS
. Operating Systems: HP-UX Itanium (11.23, 11.31), HP-UX PA-
RISC(10.20, 11.00, 11.11), Solaris UltraSPARC/X64 (8, 9, 10), TRU64 Unix,
RedHat Linux (7, 9), RedHat
Enterprise 3, AIX 5, Irix64, Fedora Core (2, 3,4,5), Suse 9, FreeBSD (4,
5), E-Smith Linux
Unix Services: HP LVM with File System Extension and
Creation, MC/Service Guard(High Availability Clustering), HP-UX nPARS and
vPARS, HP SAM (System
Administration Manager)/SMH, HP CSTM (Command Support Tool Manager), HP EMS
(Event Monitoring Service),
Ignite-UX, HP APA (Auto Port Aggregation), Veritas Cluster and Volume
Manager (Solaris,
HP-UX),Unix Performance Tuning,
NIS, NFS, Samba, Apache/HTTPD, DNS, SUDO,SSH/OPENSSH, FTP,Squid Proxy
with Authentication and Content
Filtering, Load Balancing and Failover Router, IPTABLES and IPFW on Unix
Firewalls
Storage: HP SAN XP / EVA, HP MSA Products, HP SAS / SCSI
RAID, EMC SAN SYMMETRIX / VMAX / CLARION
Unix Messaging: Sendmail, Qmail, Postfix, Squirrel Mail
Patch and Security: HP-UX Patch Bundle Security Matrix and QPK,
Solaris Sun Patch manager, Linux Kernel Security, Linux Access
Control Lists and Extended
Attributes, UNIX OS Security Hardening, SSH Public-Key/Hostbased Secure
Authentication
Monitoring: BMC Patrol/Remedy, HP OVSD (Open View
Service Desk), HP OVO (Open View Operations), HP Remedy,
HP SIM (System Insight Manager), Manage Engine
OpManager, Controlm
Backup and Recovery: Veritas Netbackup, HP Data Protector, HP Ignite-
UX, Mondo Rescue Recovery for Linux
Database / Application Server: Oracle (RAC), SAP, Unix MySQL,
Weblogic, Apache, Java
Programming: Unix Shell Script (POSIX, KORN, BOURNE
Shell), Unix AWK
Desktop Publishing: MS Office 2003/2002/2000/97, Adobe
Photoshop, Adobe Acrobat, Macromedia Dreamweaver and Flash MX,
AutoCAD (2D/3D)
Hardware Type/Model: HP Superdome Integrity, HP Superdome 9000,
HP RX Integrity/Blades (Midrange/High range), HP RP (Midrange
Servers) HP 9000, HP V-Class, N-
Class, HP L-Class, HP Proliant Blades, HP Alpha, Sun Blade1000/100, Sun
Fire 12K,
Sun Fire E25K,Sun Fire
6900/6800,Sun Fire V240, Sun Fire V890/880/440/280/250, Sun Enterprise
4000/3500/450/250,
Sun Storage 3100/T3/A1000, IBM X-
series/Blade, Dell Power Edge 1750/2650, UPS w/ mgmt module(HP Compaq, APC)
Others: RSA Token Card, AT&T VPN, Putty Unix
Terminal Emulation Software, Nokia Appgate Unix Terminal Services, PC
Hardware
Troubleshooting/Installation (English/Japanese Version), XWin32
PROFESSIONAL CERTIFICATION
HP Certified: HP-UX Systems Administrator (HP0-091)
APRIL
3, 2006
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PROFESSIONAL EXPERIENCE
PATT AND HAFF CONSULTANTS for HEWLETT-PACKARD SINGAPORE
JULY 2007 - JULY 2008
CLIENT: SONY SINGAPORE ELECTRONINCS
UNIX Systems Administrator (HP-UX)
RENAISSANCE SOLUTION SINGAPORE for HEWLETT-PACKARD SINGAPORE
JULY 2008 - PRESENT
CLIENT: SONY SINGAPORE ELECTRONICS
UNIX Systems Administrator (HP-UX)
. Provides primary outsourced HP-UX technical support and implementation
to business HP client's infrastructure, Sony Global Asia Pacific, Sony
China, Thailand and Japan within the Service Level Agreement (SLA).
. Leads in project such as system migration and new installation of
servers and design a system strategy plan according from the
requirements of each internal organizations.
. Provides advanced Unix systems administration support mainly for HP-UX
based servers(HP Superdome Integrity and 9000 Class, Mid-range
and High-range RP/RX Integrity servers, L-Class, N-Class and V-class
HP servers ) on a Mission Critical Production and Development Sites
running on a UNIX platforms of HP-UX 11.0, 11.11, 11.23 (PA-RISC
Based) and HP-UX 11.23, 11.31 (Itanium Based) with nPar and vPar
partitions and other UNIX platforms such as Redhat Enterprise Linux,
Solaris and AIX.
. Engage with client's project and migration activities such as server
hardware migration and upgrade from HP 9000 to RX Integrity Itanium
Based to increase system performance, availability and scalability.
Decommission of servers as well.
. Responsible to maintain and apply strong security measures and
authentications to ALL UNIX servers in a Mission Critical Environment
. Contribute to the continuous growth of the Security, Identity and
Privacy practice through mentorship and identification of new
opportunities.
. Maintain and ensure properly proactive patch (Patch Bundle QPK, OS
Security and Critical Fixes) apply to all HP-UX servers in a Mission
Critical Development and Production environment.
. Performs server backup and restore related activities, using HP ignite-
ux and Data Protector solutions for HP servers.
. Performs server backup and restore related activities, using Mondo
Rescue Recovery solutions for Linux servers.
. Develop and design a shell script tool to automate system
administrative task.
. Resolves tickets from our queue of system incidents, change, and
request from BMC Remedy and Patrol monitoring tool.
. Generates monthly report to the respective application and db support
such as server loads statistics and dormant user id(s)
. Assist in problem determination and resolution by continued monitoring
and evaluation of system logs and cause and effect analysis.
. Provides support to Database Administration and Application (SAP,
Oracle, Weblogic and APACHE) in HP-UX platforms
. Engage with Database team for any application and db activities
upgrade whereas system OS requires recommended performance tuning
. Coordinates with Controlm, DB, Oracle and SAP team for any downtime
system maintenance activities on such as OS Security Fix and QPK
Patching, Hardware Failure, OS and Services Security planned
implementations and Server migrations.
. Coordinates with respective hardware vendors for any hardware and
software failures and server hardware delivery.
. Perform disaster recovery due to OS server and database file systems
crashed.
. Performs daily monitoring and troubleshooting of EMC, HP Storage, MSA,
Veritas Netbackup and HP Data Protector in a SAN, NAS and NFS
environment.
. Provide workaround solutions from the servers under scanned
vulnerability report to meet up the security compliance.
. Perform action tasks replica of servers DR recovery in mission
critical from Production (main DC site) to Dev (DR site). Tasks to
replica as follows:
- OS synchronization by copying the OS image of Prod to Dev or vice
versa through Ignite net recovery or tape recovery.
- Database replication
- UNIX printers.
. Maintains and resolves issue regarding HP MC/Service Guard Cluster
Environment.
- Create and configure packages
- Coordinating package maintenance during Oracle and
SAP activities
- Package configuration, troubleshooting and
maintenance
- Package LVM's space extension
. File systems management and security
. UNIX Printer spool registration (Network/orRemote printer setup) and
troubleshooting
. Performs Static/Dynamic Kernel Parameter Tuning and Configuration for
system performance requirement
. Extension and creation of HP LVM (Logical Volume Management)
. Performs newly setup of HP servers (Planning, Migration and
Implementation) and migration/upgrade of OLD HP-UX servers to new one
such as HP-UX cold OS and services installation, OS Installation from
HP-UX Ignite Server, LVM allocation and OS hardening.
. Performs disaster recovery for any server root OS, HP-UX LVM and even
database file system corruptions.
. Unix security, create and maintain users and roles, assign privileges.
. Performs compliance security audits of system operations, application
and infrastructures
. Generate monthly system performance report for system resource
statistics on such as CPU, DISK I/O, MEMORY and SWAP SPACE.
. Response and resolve problems for any unexpected calls from operation
teams during office and none office hours for any systems' related
issues and user's requests.
. Works with a team 24x7 with on call standby to automate management
tasks, streamline processes and perform standard administration
functions as needed. Team coverage include rotating pager duties and
responding within a minutes for providing high service supporting.
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SUVIN TECHNOLOGY CONSULTANTS for IBM SINGAPORE PTE. LTD.
SEPTEMBER 2006 - JULY 2007
CLIENT: NUS (NATIONAL UNIVERSITY OF SINGAPORE)
UNIX Systems Administrator (Level 2/3 Support)
. Provides 2nd/3RD level of UNIX technical support to corporate clients
of IBM within the Service Level Agreement (SLA).
. Provides enterprise systems infrastructure support for NUS (National
University of Singapore) and its High School site's datacenters
. Provides advanced UNIX systems administration support for 350 plus
Unix-based servers (majority Sun Solaris 8, 9, 10 with Domain
partitions, HP-UX PA-RISC and Itanium based version of Operating
Systems with nPARS partitioning and RedHat Linux, with some other Unix
platforms like TRU64 and Irix ).
. Responsible to maintain and manage all UNIX servers on a Mission
Critical Production Site such as High Availability MC/Service Guard
Clustering, Veritas Cluster, xCAT and racks clustering, LSF services,
UNIX firewall and Apache Web services.
. Resolving security issues in terms of vulnerabilities and maintains
the securities in all UNIX systems of the University campus.
. Responsible to maintain and apply strong security measures and
authentications to ALL UNIX servers in a Mission Critical Environment
. Contribute to the continuous growth of the Security, Identity and
Privacy practice through mentorship and identification of new
opportunities.
. Assess and implement ongoing audit and security requirements through
the utilization of standard Change Management processes.
. Monitor the performance of all different Unix platform systems and
carry out proactive system performance tuning.
. Performs daily monitoring and troubleshooting of EMC and Netapp SAN
Veritas Netbackup servers running on different UNIX platforms
and Windows platform.
. Performs newly setup of HP servers (Planning, Migration and
Implementation) and migration/upgrade of OLD HP-UX servers to new one
such as HP-UX cold OS and services installation, OS Installation from
HP-UX Ignite Server, LVM allocation and OS hardening.
. Performs server backup and restore related activities, using HP ignite-
ux and Netbackup solutions for HP servers.
. Performs server backup and restore related activities, using Mondo
Rescue Recovery solutions for Linux servers.
. Develop and design a shell script tool to automate system
administrative task.
. Assist in problem determination and resolution by continued monitoring
and evaluation of system logs and Cause and Effect analysis.
. Coordinates with DB, Oracle and SAP team for any downtime system
maintenance activities on such as OS Security Fix and QPK
Patching, OS and Services Security planned implementations and system
migrations.
. Coordinates with respective hardware vendors for any hardware and
software failures and server hardware delivery.
. Provides assistance with Database Administration and Application
support (SAP, Oracle and APACHE) in UNIX platforms.
. Performs compliance security audits of system operations, application
and infrastructures
. Perform disaster recovery due to OS server and database file systems
crashed.
. Perform action tasks replica of servers DR recovery in mission
critical from Production (main DC site) to Dev (DR site). Tasks to
replica as follows:
- OS synchronization by copying the OS image of Prod to
Dev or vice versa through Ignite recovery or tape recovery.
- Database replication.
. Maintains and resolves issue regarding HP MC/Service Guard, Sun
Veritas Cluster Service and Linux Rocks/Xcat Cluster Environment.
- Coordinating package/resource groups maintenance
during Oracle and SAP activities
- Package/resource groups configuration,
troubleshooting and maintenance
- MC/Service Guard's Package LVM's and Sun Veritas LVM space
extension
. File systems management and security
. UNIX Printer spool registration (Network/orRemote printer setup)
. Performs Static/Dynamic Kernel Parameter Tuning and Configuration for
system performance requirement
. Provide workaround solutions from the servers under scanned
vulnerability report to meet up the security compliance.
. Performs disaster recovery for any server root OS, HP-UX LVM and even
database file system corruptions.
. User account management creation.
. Monitors and coordinates system performance and storage allocations to
achieve higher machine efficiency.
- Works and coordinates with EMC team in
troubleshooting storage issues.
- Works and coordinates with Application team and
database team to maintain the web service performance (apache/httpd with
ssl
security service) and database applications
- Works and coordinates with database team to optimize
the performance and ensure the database applications (Oracle and SAP) are
running and updated patches are currently
applied/installed.
. Registration of newly setup of UNIX printer queue (network/remote
printer) based upon request of the users
. Responsible for documenting new Unix servers installation,
commission/decommission, change management and patch management.
. Response and resolve problems for any unexpected calls from operation
teams during office and none office hours for any systems'
related issues and user's requests.
. Provide 24 x 7 System Support and on-call for system related problems
(standby basis)
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EMERIO MALAYSIA SDN. BHD. for HEWLETT-PACKARD MALAYSIA SDN. BHD.
AUGUST 2005 - SEPTEMBER 2006
Technical Consultant (UNIX Support Tier 2) Global Center Malaysia (GCM)
. Provides 2nd level of Unix technical assistance to corporate clients
of HP within the Service Level Agreement (SLA).
. Provides global enterprise systems infrastructure support for Nokia
Business Infrastructure (EMEA, AMERICA and ASIAPACIFIC).
. Provides global enterprise systems infrastructure support for HP
AMERICA and ASIAPACIFIC internal accounts.
. Provides advanced Unix systems administration support for all Unix-based
servers on a Mission Critical Production Sites.
. Responsible for 3900 plus HP superdome, HP 9000 and HP rx integrity
servers with nPARS Operating Systems of HP-UX
PA-RISC (10.20, 11.00, 11.11), HP-UX Itanium (11.20, 11.23) and
HP OpenVMS environments and other Unix flavors (HP-Tru64,
Solaris 8, 9, 10, AIX 5 and RedHat Enterprise 3, 4).
. Ensures compliance of all SOP's (Standard Operating Procedures).
. Develop, document and maintain HP departmental standards and best
practices.
. Develop and design a shell script tool to automate system
administrative task.
. Resolves tickets from our queue of incidents and service call request
from HP and Nokia clients using HP OpenView Service Desk and Remedy
tools.
. Assist in problem determination and resolution by continued monitoring
and evaluation of system logs and Cause and Effect analysis.
. Unix security, create and maintain users and roles, assign privileges.
. Helps identify opportunities for process and system improvement to
ensure high yield results in relevant processes, including future
expansion strategies.
- Problem resolution within contractual time constraints
- Change management solutions
- Technical consulting on server solutions to customer
application developers, database administrators, and others
. Monitors and coordinates system performance and storage allocations to
achieve higher machine efficiency.
- Works with SAN team in troubleshooting XP storage
system issues
. Analyzes the performance of hardware and software interfaces and
identifies alternatives for optimizing the usage of computer
resources.
. Maintains up running services on all HP-UX and other Unix servers.
. Maintain and ensure properly proactive patch (Patch Bundle QPK, OS
Security patches) apply to all HP-UX servers in a Mission Critical
Production and Development environment.
. Provide assistance in Database and Application Administration support
(Oracle, DB2, SAP, Sybase and Bea Weblogic ) in UNIX platform.
. Coordinates to responsible team or parties outages and provide
adequate solution to solve it.
- UNIX administration functions within a mission
critical customer environment
- Work with H/W and OS technical support in troubleshooting
various issues of critical servers
- Provide technical support and troubleshooting
assistance for site engineers on various Class of HP servers
. Maintains and resolves issue regarding MC/Service Guard Environment.
- Create and configure packages
- Coordinating package maintenance during Oracle and
SAP activities
- Package configuration, troubleshooting and
maintenance
- Package LVM's space extension
. LVM Maintenance
- Creation and extension of physical volume, volume
groups and logical volume groups.
. File systems management and security
. User account management creation.
. Responsible for application and patch applied to the HP-UX systems
before and after introduction to the production environment.
. Works with a team 24x7 with on call standby to automate management
tasks, streamline processes and perform standard administration
functions as needed. Team coverage include rotating pager duties and
responding within a minutes for providing high service supporting.
NETMARKS PHILIPPINES, INC.- Ortigas Center, Pasig City, Philippines
SEPTEMBER 2004 - AUGUST 2005
Jr. Unix Systems Engineer
. Provides system and network integration and technical support such as
upgrades, cabling, setup and installation of system and network
facilities in clients' datacenters on different fields.
. Responsible for assigned project(s) including program design, schedule
consolidation and monitoring. Coordinate various phases of
project with the systems and installation groups (Client Project
Team) for smooth implementation of assigned tasks.
. Assist in problem determination and resolution by continued monitoring
and evaluation of system logs and Cause and Effect analysis.
. Maintains and enhance all technical aspects of UNIX & Linux
systems.
. Installs and Setups branded/clone server with an operating systems of
Unix/Linux (Solaris 8, 9, 10, HP-UX 11.0, 11.11, FreeBSD, Fedora,
RedHat 9 and RHEL 3).
. Updates documentation to record new equipment installed, new sites,
and changes to server configurations.
. Helps identify opportunities for process and systems improvements to
ensure continuous improvement in relevant processes, including future
network strategies.
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. Evaluate, and recommend performance enhancement initiatives based on
historical trending statistics.
. Manages and configures different services of Unix: MC/Service Guard
Clustering, LVM, Sudo, IPTABLES, Load Balancing and Failover, Qmail,
NIS, FTP, DNS, Samba, Apache and Squid Proxy with Authentication and
Content Filtering.
. Applies and Performs patches and recompile kernel for performance
tuning and newly upgrade of the systems and services.
. File systems storage and management.
. Perform regular planned O/S version upgrades and patch management
. Evaluate Unix platforms to recommend architecture and security.
. Utilizes extensive knowledge of system and network troubleshooting
techniques to ensure successful backups, perform
data recovery, perform root password recovery if lost and
standardize software on all network PCs.
. Develops and maintains disaster recovery procedures for the system and
network resources.
. Performs server backup and restore related activities, using HP ignite-
ux and Data Protector solutions for HP servers.
. Performs server backup and restore related activities, using Mondo
Rescue Recovery solutions for Linux servers.
. Develop and design a shell script tool to automate system
administrative task.
. Conducts on going system audits to evaluate efficiency of system
hardware.
. Train end-users on basic network and PC troubleshooting.
. Conducts research and development in Unix and network systems and
related technologies.
. Provide on-call support for system related problems
CHIKKA ASIA, INC. - Ayala, Makati City, Philippines
FEBRUARY 2004 - SEPTEMBER 2004
Unix Systems Administrator
. Responsible for testing of any applications and patches applied to
Unix/Linux systems before introduction to the production environment.
. Monitors and troubleshoots connections when it comes there was no
incoming and outgoing reply from the mobile of Smart and Globe
Telecommunications.
. Provides technical support to all product developers including uploaded
their newly and upgraded Php programs and permission to access and
grant into MySQL and Oracle databases running on Unix/Linux operating
systems (HP-UX 11.0, 10.0, Solaris 8, 9 and RHEL 3).
. Maintains and remotely monitor of 23 data base system servers of MySQL
for Globe and Smart Telecommunication Company and Oracle
database from USA, Thailand, Indonesia, Japan and China.
. Performs querying and troubleshooting of MySQL and Oracle
database.
. Conduct on going Oracle backups together with perform remotely of
Chikka IM and Globix server restart from US every week.
. Develops a shell scripting and crontab techniques to make a task more
easily to accomplish.
SAN TECHNOLOGY, INC. - Rosario, Cavite, Philippines
MAY 2003 - FEBRUARY 2004
MIS STAFF (Linux Systems and Network Support)
. Maintains and manage network and Unix server systems with up running
services of qmail, samba, ftp and squid proxy with authentication.
. Handle day-to-day operations including reactive and proactive support
of UNIX environment.
. Monitors UNIX servers' system health check and performance from
OpManager monitoring tool.
. Develops and research latest blacklist file to be serve as content
filtering for proxy server.
. Assess and implement ongoing audit and security requirements through
the utilization of standard Change Management processes.
. Generate monthly system performance report for system resource
statistics on such as CPU, DISK I/O, MEMORY and SWAP SPACE.
. Evaluate, and recommend performance enhancement initiatives based on
historical trending statistics
. Apply patches for the security of the system and its up running
services and recompilation of the kernel and modules for the additional
service features to make run and for its latest driver upgrades.
. Install and setup servers with Unix operating system of Solaris 8, HP-
UX 10.0, Redhat 9, RHEL 3, Fedora and FreeBSD.
. Unix security, create and maintain users and roles, assign
privileges.
. Performs daily monitoring and troubleshooting of Veritas Cluster
Service, MC/Service Guard Clustering and Data Protector for Unix and
Wintel backup clients.
. Performs disaster recovery for any server root OS, HP-UX LVM and even
database file system corruptions.
. File systems storage and management.
. Provide technical support to developers, customers and other system
support personnel as required.
. Design, implementation and maintenance of advanced local and wide area
networks incorporating technologies such as
internet services, network management, backbone routing and switching
and wireless data services.
. Conduct monthly inventory of computers on 7 divisions of the company.
. Design company network digram on 7 different divisions of the company.
. Educates end-users in the areas of computers and information
processing.
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PERSONAL INFORMATION
Age: 28
Birth Date: September 01, 1981
Sex: Male
Citizenship: Filipino
Written/Spoken Languages : Filipino, English
EDUCATION
SAN SEBASTIAN COLLEGE-RECOLETOS - Cavite City, Philippines
JUNE 1998 - MARCH 2003
Bachelor of Science in Computer Engineering
SAN SEBASTIAN COLLEGE-RECOLETOS - Cavite City, Philippines
JUNE 2002 - MARCH 2003
Cisco Networking Academy Program (Sem 1 - Sem 4 Completed)
INFORMATICS - Bacoor, Cavite, Philippines
DECEMBER. 2003 - FEBRUARY 2004
Web Studio (Vocational, Saturday Class)
TRAININGS AND SEMINARS
Virtualization, Data Center Network Integration,
Cloud Computing and Smart Infrastructure
Service Management
NCS TechConnect Event, July 23, 2010
HP MC/Service Guard I
HP Singpore, November 2008
IBM Security Measures
IBM Singapore, OCTOBER 2006
HP Nokia Phase 2 Unix Training
HP Malaysia, JUNE 2006
HP Putting Customer's First
HP Malaysia, SEPTEMBER 2005
HP Password Management Policy
HP Malaysia, SEPTEMBER 2005
HP Information Security Policies and Standard Course
HP Malaysia, SEPTEMBER 2005
HP Data Privacy Course
HP Malaysia, SEPTEMBER 2005
HP Environmental, Health Safety and Security Policies
and Standard Course
HP Malaysia, SEPTEMBER 2005
HP Standard of Personal Conduct Course
HP Malaysia, SEPTEMBER 2005
Migration from Windows to Unix
Netmarks Philippines, FEBRUARY 2005
Linux Fundamentals
Chikka Asia Philippines, APRIL 2004
Computer System Trainings
AREN Computer Services, Philippines, MARCH 2003
ENTREPINOY: An Alternative Career Path
San Sebastian College-Recoletos, Philippines, MARCH 2003
Engineers: Management's Medium in ISO Standards and Its
Implementation
San Sebastian College-Recoletos, Philippines,
DECEMBER 2002
NewFrontier in I.T.
AREN Computer Services, Philippines, NOVEMBER 2002
Cisco Routers Configuration
San Sebastian College-Recoletos, Philippines, OCTOBER 2002
MicrocomputerHardware
SanSebastianCollege-Recoletos, Philippines, MARCH 2002