Human Resources Customer Service

Teri Miller

E-mail: *************@*****.*** Phone: 317-***-**** Cell: 317-413-

2895

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Professional Profile

Business Administration Professional with significant experience in

Banking/Finance, Accounting, Human Resources, and General Office

Management. An entrepreneurial spirit with over 15 years of experience in

all aspects of accounting data management as well as financial analysis,

budgeting, and forecasting to develop fact-based assessments for input on

financial decisions impacting the overall business. Proven ability to

execute Generally Accepted Accounting Principles. Human Resources skills

are broad-based including, benefits administration, payroll, recruiting and

selection, employee communications, and handbook preparation. Strong

ability to take a project from concept to completion. Demonstrated

customer service excellence with internal and external clients. Able to

successfully manage multiple priorities and assignments.

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Career History

Accounts Payable/Human Resources Specialist 2007 -

April 2010

Endress & Hauser

Greenwood, IN

. Performs $30MM in accounts payable functions for over 400 vendors

using SAP.

. Responsibilities include invoice processing, vendor point of contact,

reporting, and journal entries using GAAP.

. Currently implementing paperless accounts payable systems.

. Generates bi-weekly ACH payments to vendors as well as on-demand

payments.

. Prepares payroll, budgets, and forecasts to support the organization.

. Assists with mid-year and year-end audits.

. Processes payroll, and benefits for 70+ employees.

. Heavy involvement in recruiting and selection of new employees as well

as the on-boarding process.

. Administers all benefits, employee communications, and electronic

enrollment process.

. Successfully navigated the rollout and on-going communication process

associated with the implementation of consumer driven healthcare (HDHP

with an HSA).

Office Manager/Bookkeeper 1996 -

2007

Dream Street Graphics

Indianapolis, IN

. Partner in a $1MM family owned business providing graphic designs for

vehicles and other promotional products.

. Business was born at home with three people and eventually grew to 15

and continues to prosper.

. Responsibilities were that of all small business owners and varied

daily.

. Primary focus was on external supply chain management, administrating

payroll, accounting, preparing bids and proposals, and processing

orders.

. Utilized QuickBooks software proficiently.

. Designed and implemented tracking systems for orders and commissions.

. Successfully communicated with customers on a variety of issues from

sales to collections.

Teri Miller Page 2

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Administrative Assistant, Credit Review/Vendor Management

1990 - 1999

Banc One Financial Services, Inc.

Indianapolis, IN

. Designed and implemented Credit Review and Quality Assurance

databases.

. Successfully converted Approach databases to Microsoft Access

. Received Presidential Award for accomplishments.

. Assisted in credit and appraisal analysis.

. Created and implemented queries upon request.

. Trained others in software and acted as software and PC support.

Loan Processor, Underwriting Department 1999 -

2000

Banc One Financial Services, Inc.

Indianapolis, IN

. Prepared mortgage loan packages for submission to Underwriters

. Underwriting of small unsecured loans

Bank Teller 1988 -

1990

Indiana National Bank

Indianapolis, IN

. General Teller duties, suggestive selling of bank products

. Note Teller - prepared mortgage documents for lending department, sent

out billing statements.

. Was commonly consulted to assist tellers in balancing their stations,

as well as branch balancing.

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Software Proficiencies

QuickBooks SAP

Access

Microsoft Office Suite Peachtree Accounting

Act Database

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Education

Indiana Institute of Technology Business

Administration

Ball State University Business

Administration

Ivy Tech Community College Accounting

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