Training Software

LISA M. LAMB

**** ***** ******** **. *****, FL 33637 813-***-****

*********@*****.***

TECHNICAL/PROFESSIONAL SKILLS

. Microsoft Office 2007 (Word, Excel,

Access, PowerPoint, Outlook, Publisher)

. Proven IT background

. Excellent communicator

. Self motivated

. Strong work ethic

. Meticulous attention to detail

. Analytical problem solving skills

. Very neat and organized

. High math aptitude

. Talent for training others

. Spanish Fluency - reading, writing, speaking

PROFESSIONAL EXPERIENCE

Imapp, Inc. Tampa, FL

4/2008 - present

Data Analyst, Data Operations

. Data conversion using Data Junction Map Designer, Microsoft Access,

and Oracle

. Write queries, macros and modules and perform data manipulation

using Microsoft Access, SQL, Visual Basic

. QA testing for data integrity and quality

. Documentation of processes and procedures

Specialty People, Inc. Tampa, FL

7/2005 - 4/2008

Executive Assistant, IT Recruiting

. Search, screen, interview candidates for job openings with

established clients

. Place ads on job boards for current job needs

. Coordinate interviews between candidates and clients

. Create and maintain client/candidate database in Microsoft Access

. Draft contracts/agreements for clients and consultants

. Assist the President with all phases of recruiting process

. Design and maintain company websites

Self-Employed/Stay-at-home mom North Bergen, NJ

12/2003 - 7/2005

Computer Technician/Trainer, Home-Based

. Provided computer repairs and upgrades for residential clients

. Conducted one-one training sessions on Microsoft Products

James Sprunt Community College Kenansville, NC

9/2002 -11/2003

Computer Technical Assistant, Upward Bound Program

. Provide computer support and training to staff of two departments

. Create training materials to be used by staff and students

. Conduct training classes for departmental staff, college students,

and high schools students

NC State University Raleigh, NC

10/2001 -9/2002

Director of Training, Advancement Services

. Developed training materials for new software system to track gifts

to the University

. Classroom instruction of employees on new software package

. Performed testing of software to determine data integrity issues

. Documented policies and procedures manual for software use

. Maintain Help Desk to support users of software

Nichols Foodservice, Inc. Wallace, NC

11/1996 - 10/2001

Systems Specialist, Data Processing

. PC, Mainframe and Server Hardware/Software upgrades

. Installation and set up of PC's and printers and networking them in

a peer-peer environment to enable file/print sharing

. Install and configure Client Access for users to access AS/400

mainframe

. Created PC training curriculum and trained over 100 employees on

Microsoft Applications

. Documented all procedures and departmental job tasks to increase

efficiency

EDUCATION

University of North Carolina, Wilmington, NC

BS in Business/Information Systems

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate