Manager Customer Service

David T. Lynch

**** ******* *********, **** * . Beverly Hills, CA . Tel (617) 692-

**** . *************@*****.***

. Summary .

Versatile financial operations and accounting executive with demonstrated

expertise in designing, building, and implementing effective financial,

billing, and management reporting systems for telecom and media companies.

Strong experience in budgeting, forecasting, and financial modeling, as

well as defining policy, streamlining process flow, and administering cost

controls.

. Experience .

Clearwire Los Angeles, CA

Director of Accounting & Financial Operations - Clearmedia Oct. 2007 -

Apr. 2010

. Full P&L responsibility for a new $28 million entertainment portal,

including developing and executing annual budgets, monthly forecasting,

and management reporting.

. Design procedures for the reconciliation and reporting of all Clearmedia

content, including music downloads, news, sports, and weather.

. Determine the accounting treatment of ad-based revenue sharing,

promotional discounts, original content production costs, and sales and

use taxes.

. Financial lead on the design and roll-out of a proprietary billing

system, partnering with technical services to define business

requirements and establish operational procedures for credit card

transactions, revenue assurance and recognition, and Sarbanes-Oxley

compliance.

. Ensure the capitalization of over $1 million in labor costs under SOP 98-

1 by implementing a centralized project-labor tracking system for all

employees, contractors, and vendors.

. Maintain P&L integrity by developing and administering procedures for the

processing and review of all contracts, purchase orders, invoices,

expense reports and new-hire requisitions.

. Drive all aspects of the month-end close process.

. Successfully manage business while achieving favorability against budget.

Amp'd Mobile Los Angeles, CA

Director of Financial Planning and Analysis Oct. 2006 - Aug. 2007

. Primary financial responsibility for the Customer Operations and

Technology Development departments of a major Mobile Virtual Network

Operator (MVNO) with a combined budget of $55 million, including

developing and executing annual business plan, monthly forecasts, and

variance reporting.

. Instituted and administered new cost-management procedures that

significantly reduced capital expense and headcount growth.

. Developed financial models to forecast customer service call volumes,

subscriber billing costs, and software development costs in order to

control expense growth.

. Oversaw management and board reporting packages; managed the month-end

close process; and acted as the principal contact for major vendors.

. Conducted expense monitoring, weekly forecasting, and other turnaround

activity during Chapter 11 bankruptcy proceedings.

Zoom Information, Inc. Waltham, MA

Senior Finance Manager Sept. 2004 - Sept. 2005

. Led migration from the Great Plains accounting system to Softrax,

including product selection and implementation.

. Overhauled all aspects of the company's contract process flow, resulting

in significant reductions in bad debt, billing errors, and contract

discrepancies.

. Created financial reporting packages, including monthly P&L and balance

sheet statements, cash flow and variance analysis, and contract renewal

implications.

. Administered all billing, accounts receivable, accounts payable, payroll,

and general accounting functions, including calculating commissions and

overseeing annual audit.

. Managed one financial analyst.

David T. Lynch Consulting Boston, MA

Managing Principal (own interim business) Apr. 2003 - Oct. 2006

. Advised clients on month-end close and reporting procedures.

. Optimized the milestone-based revenue recognition system of PAREXEL

International's clinical trials business by refining the definition and

supporting documentation of each milestone.

Thomson Dialog - Intelligence Data, Inc. (now Thomson-Reuters) Boston,

MA

Finance Director Apr. 2000 - Apr. 2003

. Primary financial responsibility for a $20 million, Internet-based

financial database service, including creating and executing annual

business plans, monthly forecasting, variance reporting, and assessment

of new business opportunities.

. Led migration from a legacy billing system to a new Thomson proprietary

system.

. Administered all aspects of the month-end close process, developing

controls and procedures that reduced the close cycle from five days to

three.

. Managed staff of three financial analysts, performing all billing,

accounts payable, accounts receivable, and general accounting functions.

Iridium Satellite, LLC Washington, DC

Director of Finance and Revenue Assurance Sept. 1997 - Apr. 2000

. Primary financial responsibility for a $55 million cost center of a major

satellite communications firm, including developing all operating budgets

and monthly reporting.

. Partnered with Citibank to create an innovative cash-management system to

allow the capture and recognition of payments from Iridium's 15

international gateways.

. Developed billing procedures to ensure proper reconciliation of the

company's complex call scenarios, and created testing scenarios for

internal and external auditors.

. Oversaw the month-end close, billing, and collections processes, devising

and administering policies and procedures to improve billing accuracy and

maximize revenue recovery.

. Trained and supervised a team of three to perform net settlement and

revenue assurance.

. Devised pricing models and financial analysis to evaluate ROI of new

business initiatives.

Boston Communications Group (now XIUS-bcgi) Bedford, MA

Business Manager, Prepaid Services Apr. 1996 - Sept. 1997

. Overall financial responsibility for an emerging prepaid wireless

product, including budget preparation, revenue forecasting, pricing,

variance analysis, and contract review.

. Managed outsourcing of tax data processing; administered Service Bureau

relationship; and acted as principal financial liaison for carriers,

overseeing all revenue reporting.

. Developed reconciliation procedures to ensure financially accurate

product reporting.

. Partnered with Product Team to define, build, and manage reporting

functions to support 50 wireless markets.

Electronic Data Systems (now a division of Hewlett-Packard) Waltham, MA

Sr. Financial Analyst/Business Manager, Personal Communications May

1991 - Apr. 1996

. Constructed financial models to support strategic decision making for a

$25 million line of business, including developing a business case that

resulted in the signing of a major partnership with McCaw Cellular (now

AT&T Wireless).

. Implemented cost-control procedures that recovered more than $1 million

in unbilled revenue.

. Developed product-revenue projections based on forecasted revenue, and

maintained them within 5% of budget.

. Created pricing for all new products and provided revenue forecasting for

four product lines.

Purity Supreme North Billerica, MA

Senior Financial Analyst, Planning and Analysis Department June 1989 -

May 1991

. Developed and monitored the $40 million capital budget for a major

supermarket chain.

. Evaluated business impact of major capital expenditures, including

renovations, enlargements, and new store openings.

. Designed and implemented capital expenditure procedures that

significantly improved reporting and purchasing controls.

Prime Computer, Inc. Natick, MA

Senior Financial Analyst, Corporate Procurement July 1986 - June 1989

. Prepared annual and monthly operating budgets.

. Developed an asset-management system that resulted in significant capital-

cost savings.

. Skills .

ADP, Excel, FRX, Great Plains, Navision, Oracle, PeopleSoft, PowerPoint,

Softrax, Word

. Education .

Babson College

Master of Business Administration (concentration in Finance)

University of Massachusetts - Lowell

Bachelor of Science, Business Administration (concentration in Finance)

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