Customer Service Years Experience
Resume:
Donna Ellis
Westerville, Ohio 43081
*****.******@*****.***
Skills and Proficiencies:
. Computer/Technical skills: Microsoft Office 2007 including Word,
Excel, Access, Outlook; Integrating Office 2007 applications and
the World Wide Web; typing speed of over 40 WPM
. 10 years experience with The Ohio Department of Transportation:
Advanced through the department, starting as a Mail Clerk
Messenger, then advancing to a Proofreader, Receptionist, and
ultimately a Realty Specialist 1 & 2.
. 4 years experience in rental property ownership/management.
. 5 years experience in home care for the elderly.
Related Experience:
TDR Properties LLC. (2003-2007)
Co-owner and Property Manager
. I maintained all financial records, utility payments, eviction
processes and all property management responsibilities.
Ohio Department of Transportation (1990-2000)
Realty Specialist II
. Investigated plans and locations for cell towers to be located in
the state right of way. Responsible for controlling off premise
advertising devices located along federally funded highways, in
accordance with the Ohio Revised Code and the Beautification Act.
Education and Training:
Functional Training Services (January 2010 - April 2010)
. Clerical Training Program
Columbus State Community College (October 2007 - November 2009)
. Dean's List, 4 semesters
. Phi Theta Kappa International Honor Society, 2008
. Area of concentration: Landscape Design, Green Landscaping,
Specialty Gardens Design
Hondros Real Estate School (June 1996)
Voluntary Service:
. Clerical/Customer Service, American Red Cross, Delaware, Ohio
. Fundraising/Event Planner, Great Dane Rescue of Ohio, Columbus,
Ohio
. Fundraising/Event Planner, Autism Foundation Columbus, Ohio
References
Rich Marinucci, Realty Specialist II
Ohio Department of Transportation
50 West Broad Street
Columbus, Ohio 43215
Steve O'Neal, Instructor - Landscape Design
Columbus State Community College
550 East Spring Street
Columbus, Ohio 43215
Yvonne Keith, Section Manager
Ohio Department of Transportation
50 West Broad Street
Columbus, Ohio 43215
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