Customer Service Medical Billing
Resume:
Holly Pallas
Hope Mills, NC 28348
ablsf4@r.postjobfree.com
Objective: To complete my current courses in medical billing and coding,
obtain a position with a reputable medical office, and become a
certified medical coder or Certified Professional Coder (CPC).
education: April 2010-Present Medical Billing Coding for Health
Insurance
Fayetteville Technical Community College,
Fayetteville, NC
June 2002 High School Diploma,
Lakeshore High School, Stevensville, MI
GPA 3.5
SKILLS: Microsoft Word, Excel and PowerPoint.
experience: Rental Department Assistant, August 2008-Present
Rick Hendrick Toyota, Fayetteville, NC
- Responsible for computer work by inputting customer
information, generating weekly reports, verifying insurance
information, verifying daily credit card information
- Maintain corporate accounts, check in and out vehicles in
to customers, answer phones, clean the vehicles, provide
excellent customer service
- Assist and train new employees for the department
Administrative Assistant, June 2008-August 2008
Eagle Industries, Fayetteville, NC
- Entered customer data, recorded meeting minutes, and
generated weekly reports
- Greeted new and existing clients, answered phones, and kept
showroom clean and up to date
- Handled communication between local office and home office
in St. Louis, MO
- Managed general office tasks such as filing and assisting
co-workers
Optometric Technician, February 2008- May 2008
Better Vision Optometric Center, Fayetteville, NC
- Handled general office tasks which included answering the
phones, prepping charts, managing files, pulling charts for
appointments, setting up and confirming appointments, and
greeting patients upon arrival and departure
- Performed preliminary workups for patients and assisted
patients in picking out products to meet their needs
- Managed inventory and ordered supplies as needed.
Optometric Technician, November 2007-February 2008
Smoke Family Vision Center, New Buffalo, MI
- Responsible for various general office tasks which included
answering the phones, prepping charts, managing files,
pulling charts for appointments, setting up and confirming
appointments, and greeting patients upon arrival and
departure
- Performed preliminary workups for patients and assisted
patients in picking out products to meet their needs
- Managed inventory and ordered supplies as needed.
Cashier, September 2007-October 2007
Grapes and Hops Wine Shop, Fayetteville, NC
- Handled the stocking of the product and maintained an
accurate inventory
- Responsible for customer service which included greeting
customer, placing special orders to meet unique demands, and
hosting wine tasting events
Front Desk Receptionist, May 2007-September 2007
Tallywood Optometric Center, Fayetteville, NC
- Managed general office tasks which included answering the
phones, prepping charts, managing files, pulling charts for
appointments, setting up and confirming appointments, and
greeting patients upon arrival and departure
- Performed preliminary workups for patients and assisted
patients in picking out products to meet their needs
- Managed inventory and ordered supplies as needed
Assistant Sales Leader, September 2006-February 2007
Limited Too, Fayetteville, NC
- Managed cash flow, which included conducting cash
transactions as well as depositing incoming money in the
bank
- Managed up to five to seven employees on a shift
- Assisted customers in finding the correct product to meet
their need and answered phone calls
- Met with district managers and corporate office via
conference calls
activities: - Drill Instructor for my section in the Marching Band-
Ensured my students knew their music and positions on the
field and helped them learn and grow from their mistakes.
- FRG Leader (Family Readiness Group)-Conducted meetings and
activities for families of deployed spouses. Sponsored
events to raise money for the group. Relayed information of
deployment returns or other important information from the
commander down range.
- Played full contact women's football for a local team
- Active member on the church softball team.
Reference: References available upon request
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