Arindam Dutta
Resource Highlights
Arindam Dutta's expertise on implementation, maintenance and support of
various Siebel Projects across all the industries like pharmaceuticals,
clinical, services. Arindam has a unique profile in that he has gained
extensive experience across many areas of Siebel like Server
Administration, Integration and configuration roles of CRM implementation
projects including tech lead, integration lead. As a result of this
profile, Arindam has a thorough understanding of the interrelated
components of the Siebel CRM. He has total IT experience over 9 Yrs.
Background
Arindam has started his career in TATA Consultancy Services, Asia's largest
software company direct from his college in year 2000. He experienced there
about software development in various technologies like Microsoft, Oracle
database, Crystal Report and later he shifted to Siebel CRM. In 2007 he
joined in IBM India as a Siebel Server Admin & Configuration specialist. In
Nov. 2007 Arindam joined in C3I as Tech Lead for The Medicines Company
Project. After successful completion of that Project, he has started
implementation of Warner-Chilcott project. Later he joined in Eisai
Pharmaceutical Siebel enhancement project.
Work Experience
C3i, Inc. (Nov' 07 - Present)
Eisai Pharmaceutical as Siebel Tech Lead
. Siebel Pharma 7.7 Enhancement as Tech Lead
. Managed 1100-Mobile users of Siebel Pharma.
. Handle Transaction Merger issue due to Account merge.
. Rectify the corrupted DX files generated due to Account Merge
. Weekly monitoring Transaction backlog.
. Troubleshooting the various UI related issue logged in as SR
. Involve in the proving technical architecture and solution for every
Siebel release.
. Converting all functional requirement into Technical Design Document
. Deploy database Schema Upgrade using Siebel Anywhere after every release.
. Configure Siebel application using Tool
. Daily to daily production monitoring
. Creates MS Excel report for sales force as requested.
Environment: Siebel 7.7.2.6 ePharma, Oracle 10.2.0.2, Siebel Tool, VB
Script, Excel Programming
Warner Chilcott as Siebel Architect
. Siebel Pharma 8.0 implementation as Siebel Architect
. Install Siebel Gateway, Siebel Application Servers and SWSE for DEV, VAL
and PROD using Oracle Universal Installer
. Given the idea about 100% redundant Siebel server architecture to handle
disaster recovery recommended by Oracle.
. Load Balanced Production Environment set up.
. Actuate Server Setup
. Setup Remote Server for 500 users
. Managed 500-Mobile user Siebel Pharma.
. Project focused on specialty sales force and included SAP Integration,
syndicated data, and full expense reporting functionality.
. Build 4 new Interface using SAP eBusiness Connector. Sample Order
(Inbound / Outbound), Employee Roster (inbound / Outbound)
. Worked with EAI Siebel Adapter, DataMap Administration, Workflow, Runtime
Event
. Proposed integration solution for AMEX data with Siebel Expense Report.
. Build the automated script to configure all Siebel related setup in new
laptop.
. Deploy 500 user in Production Environment
Environment: Siebel 8.0.0.3 ePharma, Oracle 10.2.0.2, Siebel Tool,
Windows 2003 server
The Medicines Company as Onsite Tech Lead
. Work as Tech Lead with other Offshore team in India.
. Siebel Pharma 8.0 implementation
. Install Siebel Gateway, Siebel Application Servers and SWSE for DEV, TEST
and PROD using Oracle Universal Installer
. Managed 200 Mobile user Siebel Pharma.
. Implement Siebel/Outlook synchronization for Contact module
. Implemented Syndicated data, and full expense reporting functionality.
. Set up Siebel Servers for Dev, Test and Production environment.
. Setup Remote Server for 200 users
. Proposed integration solution for AMEX data with Siebel Expense Report.
. Integrate other portal with Siebel using WI Symbolic URL
. Siebel SSO implementation
. Proposed integration solution for State Spend report
Environment: Siebel 8.0.0.1 ePharma, SQL Server 2005, Siebel Tool,
Windows 2003 server
IBM India Pvt. Ltd. (Mar'07 - Oct'07)
Ricoh Integration RFGS
. Integration Lead
. Siebel 7.7 eService
. Integration Siebel eService application with Oracle Apps using WBI Siebel
Adapter
. Prepare Technical Design document after analysis of Functional Document.
. Create Siebel Business Objects, Business Components according to
Technical Document.
. Create Integration Object and integration Component.
. Create Workflow and writing Business Service as per Technical Document.
. Implemented integration of various modules - Order Management, Service
Request.
. Siebel Administration - Repository Backup, DB Extract for developers,
monitoring Workflow Component Group
Environment: Siebel 7.7 eService, WBI Siebel Adapter, Oracle 9.2.0.6,
Siebel Tool, PL/SQL, IBM Websphere, IBM Rational ClearCase, IBM Rational
ClearQuest, TOAD 8 Windows XP Prof
TATA Consultancy Services Ltd. (Sep'00 - Feb'07)
Johnson & Johnson (PR&D)
. Production support Lead
. Siebel 7.5 eClinical
. Worked as primary Siebel Server Administrator.
. Involved in dedicated and mobile client installation.
. Database extraction for the new users.
. Involved in quarterly production release.
. Administering Actuate iServer.
. Database refresh in Development & Staging environment.
. Working in daily to daily component monitoring task.
. Writing Siebel EAI Web Service.
Environment: Siebel 7.5 eClinical, Informatica 7.1, Oracle 8i, IIS,
SQL*Loader, PL/SQL, Windows XP Prof, TOAD8
Lifescan of Johnson & Johnson
. Siebel Configuration Expert
. Siebel 7.7 eMedical
. Create Siebel Business Objects, Business Components.
. Created Join, Link, & MVG.
. Create Applet and View.
. Create Workflow and debugging. Convert Change Request requirements into
Detailed System Requirements.
. Writing server side scripting.
. Write Technical Specification after analysis of Change Request.
. Modified data map object as per technical specification.
. Writing Business Service.
. Perform unit testing.
Environment: Siebel 7.7.2.2 eMedical, Sun One Web Server, Oracle 9i,
PL/SQL, Windows XP Prof, TOAD 8
Merrill Lynch GPCT Project
. Siebel Configuration Team member
. Siebel 7.8 marketing
. UI validation in Siebel 7.8 comparing existing application in 7.5 during
post upgrade activity.
. Test & Verify all the Business services and Workflows after upgrade in
7.8.
. Defect fixing in 7.8 as post upgrade activity
. Verify and deploy all the running smartscripts in 7.8 from 7.5 during
post upgrade activity.
. Overall system testing after upgrade in 7.8 from 7.5
. Perform unit testing. Prepare system test case
Environment: Siebel 7.5, 7.8 Marketing, IIS 5.1, SQL Server 2K, Windows XP
Prof, TOAD 8
GE Medical System (GEMS)
. Analysis of existing GGDD MLS Dashboard application.
. HLD, LLD and Process Flow Diagram of existing system
. Incorporation of All GCO Org in the current system
. Deal with all Production issue of the GCO part
. Writing batch job using VB Script.
. Involved in Database design, table creation in MS Access.
. Designed and developed ASP pages and interfaced ASP application
. Wrote, enhanced and managed batch jobs to load highly sensitive inventory
data from Oracle database to MS Access.
. Directly interacted with managers across GE business on a regular basis
Environment: ASP, IIS Server, MS Access, VB Script, Windows NT, VSS
Somerfield - SPC Client Server
. Analysis of existing application.
. Impact analysis of each application due to database change.
. Re-engineering of all impacted components according to the latest
database.
. Modify PB code.
. Upgrade SQL Server 6.5 to 7.0
. SQL Server Administration.
. Involved in writing PL/SQL, stored procedure, function, triggers.
. Performance tuning of newly developed database objects in SQL Server 7.0
Environment: SQL Server 6.5/7.0, PL/SQL, Power Builder 8.0, Windows NT, VSS
SBI Home Finance Ltd
. Involved in designing & developing crystal report.
. Create stored procedure, table, and index for report access.
. Writing ATL COM using VC++
. Integration of crystal reports with front end through ATL COM.
. Writing system test cases.
. Perform unit testing
Environment: ASP, Oracle 8i, IIS, VC++, Crystal Report 8.0, Windows NT,
VSS, MTS.
Education
Bachelor Of Engineering in Computer Science, 2000
Regional Engineering College, Durgapur, India
Contact Info
Phone: 862-***-****
Email: ************@*****.***