Alex Boroyan
Cell: 425-***-****
abls9r@r.postjobfree.com
Objective:
Dependable professional with over 12 years of experience is looking to
obtain a Project or Program Manager Position
Skills/Experience
. Managed project Schedule, Scope, POC, Risks, and Conflicts
. Familiar with Scrum and ITIL
. Project Management Body of Knowledge (PMBOK) Discipline
. Managed Cross-functional teams
. Built and configured test labs
. Data Center infrastructure update and maintenance
. Setup of classrooms and retail like booths at the events
nationwide
. Building infrastructure for offices outside of US
. Interact proficiently with customers, vendors, peers, and
supervisors
. Strong attention to details, high analytical skills
. Used Visio to draw booths, network and power setup for events
nationwide
. Used SharePoint to upload project updates
. CRM software (Salesforce and Microsoft Dynamics)
. Worked with Microsoft partners on presenting new tools
. Proficient with MS Word, Excel, Visio, MS Project, and
PowerPoint
. Solid track record of successfully managing multiple projects
simultaneously
. Great communication and cross-group collaboration
. Team player with a positive outlook
WORK EXPERIENCE
Program Manager /BA- Woodinville, WA Feb 2014 - Present
. Analyzing information to improve overall business process
. Improved technical aspect of the business
. Created procedures for employees
. Working with vendors and clients
. Using specialized software specifically for that business
. Managing onboarding process
. Working with financial manager on cost process
. Working with other companies and sales teams to build a business
relationship
. Preparing report for owner about the process on weekly basis
Sr. Project Manager - Burien, WA
Highline Medical Center / CHI via Wipro Sep 2013 - Dec 2013
Manager: Yusuf Hashmi / Tony Teslik Phone# 615-***-****
. Managed integration project between Catholic and Highline hospitals
. Managed team of seven people on site and two off site
. Provided weekly update to stakeholders
. Managed network cutover from VPN to secure firewall
. AD integration, and GalSync tool implementation
. Team worked with Cisco Nexus routers, Palo Alto firewalls, and MPLS
technology
. Hold meetings, conference calls with team and clients
. Worked with vendors on purchasing firewalls
. Managed geographically diverse teams
. Managed Planning, Execution, Monitoring & Controlling and Closing
phases of the project
. Developed plan for weekly objectives, UAT, Sign off and Closing
Project Manager II - San Diego, CA
Mitchell International June 2012 - July 2013
Manager: Erez Nir Supervisor: Patrick Olinger Phone# 619-***-****
. Managed up to six projects simultaneously
. Active Directory upgrade
. Data Center upgrade
. Managed team to move new company to Mitchells Data Center
. Building new infrastructure for team in Mexico
. Worked with Network, Storage, Security and Desktop support teams
. Familiar with firewalls, NAS and SAN storage devices
. Facilitated quarterly Data Center maintenance
. Upgrade of OCS 2007 to Lync 2013 for the entire company, and working
closely with marketing on developing posters, banners, table tops
. Building VMs and infrastructure for Powertrak
. Managed team to install Avaya routing switch 5000
. Developed scope statements, POC, and project schedules
. Daily use of Share Point and MS Project
. Presented weekly status report to CTO
IT Project Manager - Redmond, WA
Bel-Red Chiropractic March 2010 - April 2012
Manager: Ara Zohrabian Phone# 206-***-****
. Managed opening of two offices
. Managed team of three technicians to setup network
. Consistently recognize wide range of complex and specialized issues
. Made recommendations for decision criteria based on issue complexity
. Worked with team to create a design for appropriate office
. Reported directly to the owner
Infrastructure Project Manager / Device Manager - Redmond, WA
Microsoft Inc. (Aditi) October 2008-October 2009
Manager: Olivier Bloch Phone# 425-***-****
. Managed booths and classrooms setup at the corporate events nationwide
(Boston, LA, San Jose, New Orleans, Las Vegas)
. Coordinate work of four technicians at the events
. Presented POS, GPS, ultrasound, and other devices
. Acted as liaison between business units and technology services
. Communicated project status to management
. Consistently implements decisions or initiates action within a
reasonable time
. Tested the displayed devices, worked closely with device owners and
communicated to Microsoft Management on the feedback
. Handled updates on the SharePoint
. Managed setup and network configuration at the events at numerous
trade shows
Infrastructure Project Manager - Redmond, WA
Microsoft Inc. (Longtop) March 2008-July 2008
Manager: James Whitaker Phone# 425-***-****
. Worked closely with other teams to build lab infrastructure for our
team
. Presented biweekly status of all activities to a management
. Conducted project meetings to update stakeholders on project
development
. Coordinated setup and installation of 180 machines by coordinating
group of four technicians from WinOps team
. Total number of machines included in project was over 300
. Maintain detailed, accurate documentation within trouble tickets
. Responsible for testing third party software on MS based system
. Worked with Virtual Machines
. Excel 2007 use of Pivot Table
Technical Project Manager/Lab Manager - Redmond, WA
Microsoft Inc. (Volt) November 2006-November 2007 Lab:
28/3073
Manager: James Whitaker Phone# 425-***-****
. Managed Test lab
. Worked on projects to increase productivity by working with WinOps
team to reconfigure the infrastructure of the lab
. Coordinated work of two technicians
. Identified key tasks and resources needed to achieve objectives
. Sent machines offshore, including full inventory, collecting specs,
and updating customs on certain issues that arose
. Organized team meetings related to lab issues
. Assisted users with connectivity problems.
. Worked with over three hundred machines, and supported four teams
. Responsible for direct connection from offices to the lab using
Raritan
. Worked with WTT Studio (Windows Test Technologies).
. Created lab procedure
EDUCATION
. Certified Master Project Manager MPM - AAPM - American Academy of PM
. Member of PMI - Project Management Institute
. Project Management PMBOK classes - New Horizon
. A.A. degree from LWTC in Computer Service and Networking
References:
. Tony Teslik (abls9r@r.postjobfree.com) - Catholic Health Initiative --
. Olivier Bloch (abls9r@r.postjobfree.com) - Microsoft Windows Embedded
manager -- 425-***-****
. James Whitaker - Owner, Luminosity Development, LLC and former
Microsoft DeviceCompat/AppCompat Test Lead manager -- 425-***-****