Customer Service Technician
Resume:
Yosefe Tegaye
H. 301-***-****
C. 240-***-****
Email: ********@*****.***
Work Email. ******.******@**********.***
**** **** ****** *** #***, Silver Spring, MD, 20910
Objective To secure an entry-level Electronics Technician and/or PC Technician
position and customer service.
Experience
Whole Foods Market - System Integrator
2009 – Present
• Responsible for making sure all the POS systems are working
properly
• Performed checks all the Network is in functional order
• Tested all the wireless access points every morning for
possible errors
• Helped the employees with their technical issues and their
requests
• Fixed electronic equipments, i.e. printers, copy machines,
computers, Toledo machines, Teklogix units and intercom
systems etc
• Responsible for installing hard drives and memories for the
laptop
• Set up symbol units for biweekly inventories
• Worked with Adobe photo shop and illustrator to make signs
and brochures
CVS/Pharmacy
2008-2009
• Working as a cashier supervisor
• Front end and customer service
Education 2008-2010 ITT –Technical Institute Chantilly, VA 20053
Associate Degree in Computer Electronics Engineering Technology
•
Technical Skills Strong hand soldering and surface mount skills
• Troubleshoot and repair AC/DC circuits and power supplies
• Understanding of internal operation of a microprocessor
• Basic programming of routers
• Strong knowledge of Installation and set up of CDs,sound
cards,modems, and scanners
• Windows 95/98 and Microsoft office
• Ability to read wire lists, schematics, and interpret drawings
• Assemble network cat.5e cables
• Determine Voltage, current, resistance and power by
calculations
• Implement system upgrades including hard drives and ROM
• Installed and set up CDs, sound cards, modems, and scanners
• Operated test equipment: millimeters, oscilloscopes logic
probes
References: Allya Abdalla - Whole Foods - Store Integrator 301-***-****
Dana Kunkel – Whole Foods – Store Graphic Designer 716-***-****
Contact this candidate