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Customer Service Representative

Location:
Chicago, IL, 60643
Posted:
August 23, 2010

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Resume:

S. Demetrius Everett

**** **** **** ******

Chicago, IL 60643

773-***-****

*****************@*****.***

[pic]

OBJECTIVE: To obtain a position where I can utilize my customer service

skills and

demonstrate my ability to drive revenue growth through

commitment.

SKILLS:

- Multitask oriented with strong attention to detail

- Proficient in Microsoft Word and PowerPoint

- Exceptional analytical and organizational skills

- Committed to professional excellence

EMPLOYMENT:

OfficeTeam Chicago, IL August 2009-

Present

Various Positions

- Hired by various companies to complete assigned projects

- Scan, input documents and organize data into created Microsoft

Excel Spreadsheets and companies' survey manager database

- Check client's advertisements on websites, customers' emails and

direct mail for quality and effectiveness

L. Enterprize U Chicago, IL Mar 2003-May

2005

Office Clerk

- Operated standard office equipment and performed administrative

duties

- Participated in marketing assistance and with promotional

services

- Created advertisement and event brochures, distributed invoices

to clients and input data into the system

-

1-800-FLOWERS Chicago, IL June 1999-Aug

2000

Customer Service Representative

- Maintained customer orders with professionalism in a fast paced

environment

- Strong customer service abilities with experience in assessing

client needs and problem resolution

- Participated in direct relationships with clients, florists and

deliverymen

- Communicated with fellow employees regarding specific order

details

EDUCATION

East-West University Chicago, IL Present

Associate's Degree Received in Journalism

May 2010

Bachelor's Degree Candidate in Psychology

June 2011

Harold Washington College Chicago, IL 2006

Course work in creative writing

References Available Upon

Request



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