Customer Service Quality Control

Charlesetta Liggins

email: abls0v@r.postjobfree.com

***** **** ****** **** 901-***-****

Collierville, Tennessee 38017 901-***-****

OBJECTIVE

To impact the profitability and productivity of a progressive

organization by utilizing my experience, acquired skills, and

knowledge. Seek a challenging and rewarding position where

accomplishments will be rewarded with increased responsibility and

compensation.

SUMMARY OF QUALIFICATIONS

Offering a diversity of warehouse and production skills complemented by

a strong work ethic, and the ability to ensure completion of projects

to specifications. Have established a proven ability to work

individually or as a team member toward production/maintenance goals.

Additional experience includes quality control, material handling, and

forklift operations gained through hands-on experience. Recognized by

management and peers for strong work ethic and a personal attention to

meeting management's goals.

* Have experience working on tight schedules in high-output production

facilities.

* Can read/follow technical diagrams; can read schematics and

blueprints.

* Understand the necessity to check finished goods quality to ensure

specified engineering standards are met.

* Skill for assessing project deadlines, establishing work priorities,

and completing tasks as assigned.

EXPERIENCE

Select Staffing for-

2009 - 2010

MCKESSON PHARMACEUTICAL, Memphis TN

Team Leader

* Managed teams, promoted safety, monitored production.

* Made sure teams received all drugs in accurately and put away in bin

locations properly.

* Managed inventory, Stamped and completed all bills.

* Completed all reports and printed.

CARRIER CORPORATION, Collierville, TN 2003 - 2007

Production Technician / Shipping & Receiving Clerk / Processor

* Supported all aspects of quality assurance duties for manufacturing

assembly operations (compliance with corporate, OSHA, safety, and

quality control standards).

* Used advanced quality production and troubleshooting skills to

maintain hourly quotas for the manufactured products.

* Reviewed manufactured product for consistency and quality; repair

damaged components; and, determined and recorded production counts.

* Processed returns, credits and issued damage reports.

* Operated forklift for the purpose of transporting materials; assisted

with physical inventory and conducted daily shipping and receiving

functions through use of job-specific computer applications.

* Worked under deadlines in this high volume manufacturing plant.

BODINE COMPANY, Collierville, TN 1993 - 2003

Assembly Line Coordinator

* Production Tech

* Assembled Emergency Lighten Fixtures

* Managed teams, promoted safety, monitored production, led new

employee training.

* Completed various assignments including positions of returns

processor, picker, packer, assembly line, stocker, material handler,

forklift operator, and electric jack operator.

YMCA, Collierville, TN 1999 - 2000

Data Entry Clerk

* Coordinated the following business administration and office support

activity: Secretary/Receptionist, Customer Service Representative,

Computer Operator, Proposal Technician, and General Office Duties.

EDUCATION

NATIONAL COLLEGE BUSINESS OF TECHNOLOGY Memphis, Tn.

Health Information Management Degree forthcoming 02/2011

Charlesetta Liggins

email: abls0v@r.postjobfree.com

11251 East Holmes Road 901-***-****

Collierville, Tennessee 38017 901-***-****

Ladies/Gentlemen:

I am writing to explore employment opportunities within your organization.

The enclosed resume will provide you with details concerning my experience,

education, and acquired talents.

If your goal is to add employees who are committed to excellence, who have

proven experience and can adapt to your organizational culture then you

will discover that my flexibility and transferable skills will be of

immediate and long term value. I set high standards for myself in terms of

ethics, productivity, relationship building, loyalty building and trust

building.

I would appreciate the opportunity to meet with you in person to discuss

your needs and organizational objectives, along with my unique abilities to

fulfill them.

Thank you for your time and consideration in this matter. I look forward

to hearing from you soon.

Sincerely,

Charlesetta Liggins

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