Customer Service Management

**** *. ***** *** ***** 708-***-****

Chicago, IL 60639 E-mail

*********@*****.***

Arianna Gaytan

Objective:

Customer Service individual with strong interpersonal and organizational

skills with Microsoft Office ability to multitask a variety of challenges

and responsibilities.

Skills and Proficiencies

. Microsoft Office

. Planning and Scheduling

. Customer Service

. Interdepartmental Coordination

. Internet Research

. Telephone Reception

. Transcription

. Purchasing

Duties and Accomplishments

. Handles calls and promptly forwards them to appropriate person.

. Responsible for scheduling meetings for all employees; escorts

visitors to staff members' offices, along with provides hospitality

service arrangements as requested by staff.

. Compose and distribute inter-departmental memorandums (e-mail,

documentary and voice) ensuring timely delivery and receipt of

important information while at the time maintaining confidentiality.

. Established and maintains electronic records management system for all

incoming and outgoing correspondence.

. Dispatched 10 drivers on moving runs on assignments as requested by

management, coordinating trips to ensure the multiple stops were made

each time.

Employment History

Action Now

Community Organizer

June 2010-August 2010

Best Price Moving and Storage

Administrator Assistance

June 2009-September 2009

Relampago

Customer Service

July 2008- September 2008

Castillo Financing

Loan Processor

December 2007-June 2008

Telcom-Data, Inc

Administrator Assistance

May 2005-December 2007

Education

. Office Technology certificate from National Latino Education Institute

in 2009.

. GED Diploma in 2008

REFRENCES AVAILIBLE UPON REQUEST

Contact this candidate