Customer Service Human Resources

Geraldine O. Saar

**** ** ***** ***

Home: 503-***-****

Aloha, OR 97006 -2550

Cell: 503-***-****

E-mail: *****@****.***

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OBJECTIVE: Recruiting /Human Resources opportunity that utilizes my

communication and analytical skills to influence organizational growth and

bottom line profitability.

SUMMARY:

Achievement oriented, multi-discipline/multi-industry recruiter;

persuasive, enthusiastic and flexible with strong leadership skills,

business/team/client development; exceptional interview and negotiation

skills. Excellent work ethic-only took five days of PA during 14 years at

Intel.

PERTINENT SKILLS:

Excellent listening, oral and written communication skills; proficient

computer skills; meticulous attention to detail; results oriented problem

solver; excels in achieving outstanding results and as an internal

interview team member increased OPPS employment from 120-1000+ with 98%

retention. Excellent multi-tasking skills with a broad bandwidth of skill

sets and the capacity to come up to speed rapidly. Effective social

networking skills (Linked In, Jigsaw, etc.) and technical training

experience. Extensive interview, background, and reference checking skills.

ACHIEVEMENTS

Recruiting/Human Resources:

. Interview Team member responsible for identifying/interviewing potential

new hires as the boards manufacturing division grew from 120 to over 1200

employees. Hires ranged from manufacturing technicians, engineering

technicians, engineers, to planners, materials specialists and buyers.

First year retention exceeded 98 percent.

. Identified and developed five specialty desks-optical engineering, pulp

&paper, plastics, geotechnical and structural engineering disciplines.

. By billings, ranked in the top 10% in the nation.

. Received numerous recognitions at D. Brown, including 2 Hall

of Fame awards, two Top Hitter Awards, top billings 23 times

in an office with 25 recruiters, plus several second and

Third place awards. Received 25 top collection plaques and

two Traveling Trophies.

. Multi-discipline/multi-industry expertise.

. Recorded the single highest service charge ever collected by

the company.

. Complete start-up of two business from leasing to the monthly

accounting, advertising,

. Licensed to own an Employment agency in the State Of Oregon

including Employment Agency testing.

. Handled hiring, advertising copy, form design and copy, purchasing, and

leasing.

. Set corporate policy.

. Developed and wrote the employee handbook and guidelines.

Training:

. Developed and wrote the employee handbook and guidelines.

. Saved SMTD 3200 overtime hours by providing on shift training to 600

people.

. Trainer for Intel University, SMTD processes both Peer to

Peer and group, and Fab Ramp training.

. Classes trained include Structured Problem Solving, Working

@ Intel and NEO(New Employee Orientation). Internal Trainer

including but not limited to FDDI, IFICS, Factory WIP

Management, Material Handling, Packaging, NPI/Mobile/ BEPS

Packaging; Skills Training Certification; NEO; Documentum;

Pallet Jack; On Hold; NPI/ Mobile Work Order Management, IWS,

Inspection.

2

Leadership;

. Identified that MES300 records were only maintained for 90 days which

created issues when quality problems arose. Developed a team, obtained

financing, and drove creation of a 2 year back-up system. Wrote Discovery

program to pull data and provided training to all MES300 sites.

Teamwork:

. Received numerous commendations for leading the Virtual

Factory Joint Reticle Team to complete all projects on time

and improve the reticle processes.

. Contributed to the success of the Documentation Process

Improvement Team of the documentation process as the lead

trainer and owner for four shifts of peers. Doc Leader

trainer/ process owner/ shift trainer for the process.

Awarded a plaque /cash.

Diversity:

. Created four quarterly activities as the Diversity Coach '06 to increase

awareness for Oregon Planning including two potlucks and numerous games

on cultures, traditions, nationalities

. Successful module coach of a culturally diverse 20-40 person team.

Provided instruction to members with language barriers. Improved quality

and decreased thru-put-time.

Customer Service:

. Excellent customer service with extensive follow-up led to 16 placements

with one company and 22 with another company within one year.

. Recognized 24 times with awards for excellent customer service by

internal and external companies including a job offer from a computer

manufacturer after my troubleshooting/problem solving visit on a quality

issue that I resolved 20 minutes after arrival.

WORK HISTORY:

3 Degrees Int'l Aloha, OR

10/2008-

Sr. Talent Acquisition Manager-Engineering/Technical Specialist

Management Recruiters Int'l Portland, OR 7/2008-

10/2008

Account Executive -Retail Environments

Intel Corp. Hillsboro, OR 1993-2008 Planner/Mfg Production

Control

Epson Hillsboro, OR 1992- 1993 Machine

Operator

O.S. CARR Consultants 1991-1999 Engineering Technical

Recruiter/Owner

A.R.T. Associates 1990- 1991 Engineering

/General Recruiter/Partner

D. Brown & Associates 1986-1990 Recruiter-Multi-

discipline

EDUCATION/PROFESSIONAL TRAINING

Portland State University PHR certification/Degree Completion

Marylhurst College BSBM pending 30

credits /A average Minor in Marketing Human Resources

Mount Hood CC AAS in Business

Management and Marketing

Computer Career Institute Certificate in Computer

Programming Taught programming and data entry.

OSU/PSU Generals Studies-

Mechanical Engineering and Computer Science.

Intel University - Sales Training-SAP (Systems-Applications and

Procedures)-APICS

MES300

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