Project Manager Management
Resume:
Luis V. Squitin
***** ** *** *****, ******, Florida, 33326
********@*********.***
CORE COMPETENCIES Seasoned project management professional with
extensive Latin American business experience. Background
in operations, business development, account management
and information technology. Excellent presentation
skills. Fluent in Spanish. Basic knowledge of Brazilian
Portuguese.
PROFESSIONAL EXPERIENCE
Home Service USA, Miami, FL
Project Manager, Integrations Area, 01/10 - 07/10
. Led initiative to streamline processing sales orders mailed by consumers.
Obtained proposals from 3 vendors. Coordinated the evaluation and
selection process. Worked with IT to integrate document scanning and
image retrieval with the company's CRM system.
. Managed a project to outsource the printing and mailing of consumer-
facing documents from the company's overburdened mailroom to a print
vendor.
. Executed the redefinition of one of the company's affinity partner
portfolios products to eliminate consumer confusion. Coordinated the work
of various business units, including finance, legal & compliance, and
operations thru product launch.
American Express Company, Miramar, FL
Regional Director of Implementations, Global Network Services (GNS), 10/03
- 04/09
. Directed projects to migrate card processing for American Express issuers
in Brazil, Venezuela and the Dutch Antilles. Completed all projects
within the 9- to 12-month allotment and the $250K to $500K budgets.
. Led project to certify Orbitall as card processor for Banco Ita , at the
time Brazil's second largest private bank.
. Led team that launched a new American Express card issuer in Mexico.
. Coordinated certification testing for semi-annual network releases for
more than 24 American Express partners in the LA/C region. Ensured
partners understood release requirements, target implementation dates and
penalties for non-compliance.
. Presented the LA/C regional update at annual American Express internal
implementation conference ('06, '07) to audiences of more than 120.
. Recruited, interviewed and participated in the selection of candidates to
fill staff vacancies.
. Supervised a staff of 2 project managers and 1 college intern.
American Express Company, Miami Lakes, FL
Business Development Leader, GNS, 10/00 - 09/03
. Managed the relationship with banks licensed as issuers of AmEx-branded
cards in Central America, Venezuela, the Dominican Republic and the Dutch
Antilles, with a combined portfolio of 275,000 cards and annual billings
in excess of $400 million.
. Visited partners at least quarterly to ensure that card acquisition and
merchant affiliation strategies achieved best-in-class portfolio
performance.
. Collaborated with partners to ensure that card acquisition and merchant
affiliation strategies achieved best-in-class portfolio performance.
. Drove the process of securing approval from network brand and operations
oversight for new card products developed by partners.
. Participated in compliance audits efforts to ensure assigned bank
partners satisfied AML, KYC and other basic SOX requirements.
American Express Company, Miramar, FL
IT Project Manager, GNS Technologies, 03/97- 09/00
. Led IT components of partner implementation projects in the Latin
American Region
. As first Technology PM in the region, defined tasks and responsibilities
associated with the position that were adopted by subsequent colleagues
when assuming the role.
. Served as IT point of contact for account management, finance, and
marketing areas.
. Performed audits of potential partners to assess their processing
capabilities as an input into the decision process for granting card-
issuing licenses.
. Led specification walkthrus to ensure that partner's developers
understood requirements for building the interface to the American
Express network.
American Express Company, Weston, FL and Miramar, FL
Sr. Programmer Analyst, Technologies, 07/92- 02/97
. Developed and maintained financial application systems on IBM mainframes.
. Performed after-hours production support.
. Co-developed regression testing software to reduce the demand for
mainframe processing cycles by migrating the testing to PC workstations.
. Developed and maintained PC applications used by banks in the LA/C Region
to make payments to American Express-affiliated merchants.
. Wrote program specifications and end-user documentation.
TECHNICAL SKILLS
MS Windows, MS Project, MS Office (Excel, Powerpoint, Word).
LANGUAGES
Fluent in Spanish. Basic knowledge of Brazilian Portuguese.
EDUCATION
MBA, Nova Southeastern University, Fort Lauderdale, FL.
BA, Economics, Rutgers University, Newark, NJ.
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