Manager Sales
Resume:
Adam Buhrman
Etters, PA *****
************@*******.***
Objective
Manager with a reputation for building sales teams
focused on achieving revenue goals and high
customer satisfaction levels. Designed and
implemented programs that have improved operational
efficiencies, profit margins, employee morale and
sales revenues within diverse industries. Track
record of driving business operations to
profitability in turnaround and high-growth
situations.
Key Skills Strategic Planning, Problem Solving
Profit and Loss Management
Payroll Management and Budgeting
Merchandising Execution, Sales and Marketing
Inventory Control
Incentive Structures, Performance Standards
Safety and Compliance
Team Building, Leading, Motivating, and Mentorship
Work experience
Area Manager
May 2010 - Present Amazon.com
Carlisle, PA
Responsible for Outbound shipping operations in
700,000 sq. ft warehouse. Charged with
responsibility of ensuring all customer orders
depart accurately and on time.
Manage a staff of 80 associates, whom I
consistently give feedback on safety compliance as
well as performance standards.
Participated in several Lean projects, as well as
5s audits, and developed a process that has a
$15,000 annual savings for my area of operations.
General Manager
August 2009 - May 2010 Ulta Beauty
York, PA
Responsible for all areas of big box specialty
beauty supply store and salon, ensuring each
customer was provided the best possible customer
service through strong leadership.
Was able to increase store sales over previous year
in the 4th quarter by 105%. This was done by
implementing a new training program, and fostering
better communication through the management team.
Worked with Salon Manager to achieve sales goal,
and to then exceed goal for first time in stores
two year history.
Was able to retain and recruit top talent for sales
team which enabled the store's quick success in
achieving sales goals, and high ranking in customer
satisfaction.
General Manager
October 2006 - August 2009 Borders Books
Lancaster, PA
Responsible for all areas of big box specialty book
and multimedia store, cultivating an atmosphere and
service focused environment recognized and featured
by Lancaster Fine Living magazine.
Lead store to top 10% of company store rankings for
13 straight months buy increasing store sales 5%,
and consistently delivering customer satisfaction
surpassing District, Zone and Company averages.
Hired, trained, developed and retained top talent.
My stores bench strength was sought out when
openings become available in the district.
Lead team through flawless remodel and expansion of
store in summer 2007. It was the 3rd largest
remodel project in company history.
Was named district peer for 2008. In this role I
peer with other GM's who are in need of opportunity
in driving metrics.
Sales / HR / Inventory Manager, Elected Regional
Coordinator
November 2002 - October 2006 Borders Books
Camp Hill, PA
Responsible for hiring associates, developing
action plans, writing and delivering performance
appraisals. Creating weekly schedules, managing
payroll. Enforcing loss prevention mandates,
managing inventory, monitoring caf standards.
Lead team to rank first place companywide for
improved sales in 2004 by taking daily strides to
maintain employee morale and creating a sense of
ownership among staff.
Working as a communication bridge between employees
and home office buyers to re-introduce the local
book category as relevant to each location ensuring
better return and higher margin, growing category
sales over 37%.
Education 1988-1992 Camp Hill High School
Camp Hill, PA
High School Diploma
1996-2000 University of Montana
Missoula, MT
Bachelor of Arts -History
Professional Steve Hahn Borders Books -Store
References Manager 717-***-****
Ray Dingerman Borders Books -Regional
Manager 240-***-****
Judy Caldwell Ulta Beauty -District
Manager 630-***-****
Darwin Smith Amazon.com -Trainer
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