Engineer Manager

Richard N. Lieberman

** ***** ******** ***** . ********** Park, NJ 07640 . 201-***-**** .

******@*********.***

Logistics and Operations Director / Supply Chain Executive / Lean Six Sigma

SUMMARY

Senior operations and logistics executive with P&L responsibility and

extensive experience as hands-on leader integrating lean corporate

resources with operationally effective improvements. Proven ability to

create and integrate cost containment initiatives with state-of-the-art

solutions while building long-lasting, effective teams. Excellent

communication and interpersonal skills. Adept at identifying and cementing

partnership and strategic alliance opportunities which maximizes efficiency

of global operations.

AREAS OF STRENGTH

Process Improvement Operations Management Human Resource Allocation

Root / Cause Analysis Order Management Budget and P&L

Systems Integration Project Management Client relations

Trend Analysis Productivity Customer Service

Supply Chain/Sourcing Cost Control Compliance

Strategic Alliances Negotiation Strategic Planning

PROFESSIONAL EXPERIENCE

Flash Global Logistics, Pine Brook, NJ

2007 - 2009

Director of Partner Management for North America

. Directed internal and external operation teams with over 180 network

partners in North America.

. Reduced operating expenses by 5% and billing errors by 20%, achieving

company objectives, by negotiating new service rate agreements with

all service partners.

. Increased the portion of business coming from national / regional

relationships from 20% to 35%.

. Developed standard operating procedures (Work Instructions), standards

(KPIs), measurements and control reports to manage the partner

network.

. Held P&L responsibilities, including both physical distribution and

transportation operations.

. Achieved quarterly performance goals of 98% with sustained improvement

for the past two quarters.

. Maintained gross margin objectives while providing 24x7 time-sensitive

deliveries, meeting and exceeding customer expectations.

Choice Logistics, Inc.

2000 - 2007

Director of International Operations

Integrated 15 new major accounts into a world-wide network of 350

locations, and developed logistics programs to meet each client's

needs for labor, systems, and storage.

Achieved annualized volume increases of 25%, with a jump of 80% in

2007.

. Cut dock-to-stock acknowledgment time from 1 to 2 days, to 4 hours and

reduced labor cost by 20% by

developing and implementing a new inbound carrier order management

program.

. Achieved global compliance of 98% and reduced client service pricing

by 10% by developing a global Operation Manual and System Manual

published in English, French, German and Spanish. Created and

implemented on-site audit program to monitor network compliance.

. Improved compliance by 25% by designing global program for root

cause/corrective action identification on a global basis

. Coordinated staff requirements; process and procedures; equipment;

system support; layout and scheduling working with strategic partners

throughout North America, Europe, Asia, Canada, South America and

Mexico.

Richard N. Lieberman

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PROFESSIONAL EXPERIENCE (continued)

Airport Clearance Services

1997 - 1999

Director of Logistics

. Directed day-to-day activities of over 70 key accounts and reduced

order fulfillment cost by 20%. Set-up floating work cells to minimize

direct labor and accommodate the unique needs of a diverse client

base.

. Achieved on-time deliveries of 98% and improved client billing

accuracy to 100% by re-engineering operations, and improving customer

satisfaction and billing department performance. Redefined job tasks;

reallocated corporate resources; instituted order fulfillment

standards; and implemented automated billing, carrier audit, and

tracking programs.

. Achieved input accuracy of 99% by using bar code scanners and reduced

data input head count by 40%.

. Successfully implemented company's first integrated warehouse

management system; developed a training manual; lead transition teams;

trained users.

Ryder Integrated Logistics

1994 - 1996

General Operations Manager

. Developed and implemented a just-in-time delivery program for a new

$10 million key retail account. Assembled and directed support teams;

prepared and coordinated project plan assignments; developed optimize

truck routing.

. Reached inventory receipt accuracies of 99%; achieved store level on-

time deliveries across the network.

. Enabled 100% coordination between distribution center and store labor

scheduling.

. Prepared order tracking specifications for pick/pack and

transportation operations to meet customer specific requirements for

seven operating locations. Oversaw development of order tracking

programs and integration of software with state-of-the-art order

fulfillment hardware.

. Reduced client transportation cost by 55% through continuous

transportation optimization programs based on process changes and

carrier network redesign. Instituted quarterly vendor performance

reviews and program requirement changes.

PRIOR PROFESSIONAL EXPERIENCE

Joyce Office Products, Logistics Manager, 1991 - 1993

W&H Systems, Systems Manager, 1985 - 1991

Wakefern Foods, Operations Project Engineer, 1982- 1985

Alpha Metals, Corporate Industrial Engineer, 1980 - 1982

Owens-Illinois, Kimble Division, Industrial Engineer, 1978 - 1980

EDUCATION

BS, Industrial Engineering, Rutgers University

CONTINUING PROFESSIONAL DEVELOPMENT

Six Sigma Green Belt

Lean Black Belt Certification - Pending

PROFESSIONAL AFFILIATIONS

Institute of Industrial Engineering, Senior Member

Warehouse Education and Research Council

Council of Supply Chain Management Professionals

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