Customer Service Accounting

[pic]Alesha L. Pino

**** * **** * . **** Haven . UT . **********@*****.*** . 801-***-****

Qualifications Profile:

Dynamic, accountant with a strong track record of achievement while

providing accounting leadership in highly competitive markets . Focused on

accuracy and driving companies' revenue goals . Improving business

functions by developing and writing accurate reporting and procedures

.Tenacious in securing customer loyalty, and forging strong relationships

with both internal and external business partners.

Professional Experience:

Business Analyst

Staker & Parson Companies: 2006-Present

. Developed Essbase reports for financial data reporting enabling issues

to be caught before final close deadlines generating a 10% time

savings in the closing process.

. Analyze construction contracts monthly coordinate meetings with

appropriate management, and make adjustments to job costing when

appropriate and within Corporate standard accounting practices as well

as Sarbanes Oxley guidelines.

. Proficient in all aspects of cost accounting, as well as SOX 404

principles on financial reporting.

. Prepare acquisition reporting documentation to corporate operations.

. Created a spread sheet that eased track ability of weekly volumes over

all areas of business, used to report to corporate each week.

. Maintain the quarterly bond report.

. Prepare yearly budgets, and ensure that targets are realistic and

attainable by working with various business units.

. Request capital expenditure projects and make appropriate

recommendations based on financial data.

. Meet closing deadlines preparing entries; ensuring reporting is within

GAAP guidelines.

Senior Accountant

G.E. Capital Services: 2005-2006

. Revamped accounting policies and procedures, streamlining monthly

close reporting and accuracy.

. Mentored associate accountants by training and assisting them with

their career development goals.

. Oversaw the preparation of several general ledger accounts, as well as

monthly reconciliations and approvals.

. Represented the accounting department on the conversion to Oracle.

Senior Accountant

Pitney Bowes Bank: 2003-2005

. Developed a cash analysis chart pulling from S.A.P that tracks credit

card vs. supply transactions.

. Analyzed banking fees making recommendations to move cash and

investments to another financial institution which yielded higher

interest rates resulting in additional margin of over 3K per month.

. Compiled financial data for the board packet to report to the Board of

Directors each month.

. Oversaw a staff of Junior Accountants ensuring that daily and monthly

duties were met within deadlines and accurate.

. Maintained and updated departmental procedures making recommendations

for improvement.

Associate Accountant

Duke Energy Trading and Marketing: 2001-2003

. Developed excel spreadsheets utilized in cash reporting which resulted

in a more efficient forecast, and cut the time spent in the collection

process by 25%.

. Instrumental in saving the company over 3M during the Enron debacle,

by limiting exposure before bankruptcy filing.

. Prepared monthly gross margin reports for several large gas pipelines.

Senior Accountant

Iomega Corporation: 1996-2001

. Key in the implementation of departmental procedures using the six

sigma model focusing on cost savings.

. Coordinated marketing claims and accruals and identifying overspent

dollars, saving the company over 5M in claims.

. Represented the accounting department in a system conversion from

AS400 to Oracle.

Education and Training:

Bachelor of Science, Business Administration 2001 - University of Phoenix

Professional Development Courses, Dunn and Bradstreet, Collections, Team

Building, Customer Service

Member of the National Association of Credit Managers (NACM) 1996-2001

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