High School Manager

Darnell Bolling

**** **** ******* **** *** ***

Upper Darby, Pa 19082

Cell Phone: 484 -320-0207

E-mail: *******.*******@*****.***

Objective: To achieve a successful career in the business field, along with

gaining employment with a corporation with advancement opportunities.

RESUME OF WORKING EXPERIENE

2007-2010 Penncro Associate

Southampton, PA

Assistant Collection Supervisor: Responsible for managing associates

and protecting each projects receivable. Responsible for managing the daily

operations for 40 employees. Clients worked with include: Toyota, Ford

Motor Credit, BMW Credit Card, Bank of America Credit Card, Fireside Bank.

Trained to handle personal and business collections. Knowledge of several

collections systems: FACS, CRS and CUBS.

2006-2007 Alliance One

Trevose, PA

Collection Supervisor: Worked as an inbound and outbound supervisor

maintaining a monthly client goal of $150k. Participated in supervising

employees to maintain their personal portfolio. Clients worked with

include: Chase Automotive, Bank of America Credit Card. Knowledge of

several collection systems: FACS, CRS, and CUBS. Created and implemented

several different bonus programs for clients and employees.

2001-2005 Academy Collection Services

Philadelphia, PA

Collector: Worked as an inbound and outbound collector maintaining a

monthly goal of $60k.Participated in skip tracing and curing delinquent

accounts as well as accounts receivable. Provided counseling and

negotiating concrete arrangements within company policy to create re-

payment plans.

1998-2001 N.C.O Financial Services

Fort Washington, PA

Collector: Worked as an outbound and inbound team lead to help

collectors on an automatic dialer system pitching for re-payment of debts.

Worked as an inbound collector maintaining my own personal portfolio.

Participated in skip tracing and breaking delinquent accounts as well as

receivable maintenance.

1997-1998 PA Community of Corrections

Volunteers of America

Philadelphia, PA

Case Manager: Provide on-going security of the facility, orientation of

newly released inmates in a controlled environment. I issued chore

assignments and medication. Assist in telephone coverage for supervisory

staff, log in mail for staff and inmates, and collect maintenance fees from

inmates.

EDUCATION

College: West Chester University, West Chester, PA

Junior

High School: Bishop McDevitt High School, Wyncote, PA

REFERENCES

Available upon request

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