ANDREA L. SHANNON

**** ****** ***** *****

Austell, GA 30168

Cell: 404-***-**** ablrqs@r.postjobfree.com

SUMMARY

A versatile, people-oriented leader and team builder with over ten years of professional experience. Major

strengths in quality improvement, project management and customer service. Significant skills include team

building, training, analysis and problem solving. Recognized for the ability to adapt to change and to meet

tight deadlines. Ability to maintain a positive attitude in extremely stressful and highly demanding

environments. Self- motivated; able to manage multiple priorities, implement decisions to meet immediate and

long term goals with ability to keep members of team motivated during complex design. Exhibit strong

organizational time management and communication skills, paying close attention to details. Excellent

computer knowledge in Microsoft Office applications.

PROFESSIONAL EXPERIENCE

2007 – 2008

GENERAL ELECTRIC CO., Atlanta, GA

Financial Analyst-Contract January, 2008- June, 2008

Responsible for supporting the Commercial Finance Manager and Portfolio Finance Leader with detailed

financial data of day to day activities.

• Prepared and analyzed weekly dashboard pacing (orders, estimates, contribution margin,

convertibility) for regional business segment reporting.

• Coordinated and compile data prepared by GENPACT resources and analyzes trend variance of

reasonableness.

• Obtained information for backlog, orders, sales and operating plans to record on weekly summary

reports by business segments.

• Partnered with Senior Finance Manager to ensure communications of financial commitments were on

target.

• Performed credit check evaluations by using risk management tools to determine customer credit

feasibility.

• Assisted in reconciliation of financials for DR1 during month end close process and on quarterly basis

for corporate sessions.

• Participated in meetings with key stakeholders, primarily sales teams to assess revenue performance

versus budget/forecast.

Project Coordinator/Leader- Contract April, 2007–January, 2008

Responsible for overseeing and facilitating a regulatory compliance program across specific supplier

population.

• Organized and coordinated the implementation of a supply chain management project, within several

company divisions and developed a timely schedule to ensure completion of project deadline.

• Developed strategies by working closely with Sourcing, EHS and Operations to achieve Risk

Mitigation and compliance.

• Managed commodity and compliance tracking database entries to determine the allocation of spend as

it relates to supplier markets and the cost benefits to the company.

• Prepared and presented project plans, comprehensive status reports, recommendations and analysis to

Program Manager and Sourcing Leader.

ANDREA L. SHANNON PAGE TWO

• Developed a vendor consolidation project plan designed to reduce product duplication by multiple

suppliers.

• Analyzed raw data from internal systems to categorize and summarize the relationships identified and

correlated the useful information to of vendor supplies to increase revenues and/or cut cost.

SURVEY RESEARCH MANAGEMENT, Atlanta, GA 2006

ERO Tester-Coordinator (Contractor)

Responsible for coordinating, and administering the integrated Reading Development program across the Atlanta

Public School System. Testing team instrumental in reporting collected Reading scores for several middle school and

high school student.

• Organized collection of data test scores through entering testing information into customized spreadsheets.

• Acted as liaison with Program Director through the collaboration of project metrics.

• Prepared reading materials and support to School administrators for the effective execution of the ERO

project.

• Assisted in training of team members to store data into web based forms that verify eligibility of students.

• Ensured the collection, compilation and analysis of data for administration and accountability.

LUCENT TECHNOLOGIES, INC., Atlanta, GA 1997 – 2005

Installation Service Engineer 1997 – 2005

Responsible for managing ordering activities for multiple hardware projects. Ensured quality in project orders

through incorporating additional checkpoints in an effort to reduce order omission.

• Research engineering drawings in order to access and validate accuracy of existing equipment

installed at customer site.

• Developed several root-cause analyses for installation teams that allowed them to properly install

hardware and software equipment.

• Analyzed engineering records necessary to improve quality, productivity and communication between

team members.

• Executed and supported each stage of engineering order fulfillment throughout departmental groups.

• Provided field support to installation team by providing solutions to resolve discrepancies in the field.

• Maintained database of specification schedules in an engineering order management system.

• Evaluated client authorizations and analysis to ensure product specifications were compliant and

accurate based on customer requirements.

• Monitored the timely completion of associated specifications and job drawings for the engineering

department.

• Redesigned central office layouts based on site survey and installation feedback.

• Supported and trained International customers on Engineering related order systems.

• Managed and corrected processes to determine specific equipment requirements disciplines.

• Responsibilities include assembly and tracking of plans, schedules and resources to ensure timely

completion of project timelines.

• Employ operational and functional systems knowledge to develop business requirements, recommend

changes to business process designs and workflows.

• Responsible for ordering equipment and parts designed to support network infrastructure.

EDUCATION

MBA, Keller Graduate School of Management, Atlanta, GA, 2000

BS, Mathematics, Fort Valley State University, Fort Valley, GA, 1994

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