Manager Customer Service

Jessie Parrilla

***** ***** ****, ***.****, Jacksonville FL 32218

Home: 904-***-**** :: Cell: 904-***-****

********@*****.***

SUMMARY OF QUALIFICATIONS

Honest, dependable and willing to do whatever it takes to get the job done;

flexible and capable of working well with others or independently.

EDUCATION

2009 Florida State College at Jacksonville - AAS, Business Administration

EMPLOYMENT HISTORY

05/04/2009 - Present Presbyterian Social Ministries

Home Safe Intake Specialist (Internship)

Worked closely with special needs clients, conducting screenings, intakes

and assessments; accompanied case manager on home visits; also responsible

for entering and updating client information in the NEFIN (Northeast

Florida Information Network) database.

SKILLS

. Bilingual

. MS Word and Excel

. Management

. Customer service

. Attention to detail

. Problem solving

. Capable of working with little or no supervision

PROFESSIONAL REFERENCES

Van Snead, Home Safe Program Manager 904-***-****

Brenda Stewart, Home Safe Case Manager 904-***-****

Anthony Matos, Synergy Drafter

904-***-****

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