MARK WANGLER
*********@*******.***
773-***-****(cell)
815-***-****(home)
Plainfield, IL 60544
PROFILE
Versatile Human Resources executive with a strong background in
petrochemical, manufacturing, and electrical utility organizations in both
union and non-union environments. Demonstrated ability to integrate
proactive human resources programs with business strategies and a
consistent record of establishing programs and processes to bring about
innovative changes.
* Key member of management team and catalyst to aligning human
resources strategy with the business objectives and strategic plan.
* Directly influenced change management process to bring about
organizational restructuring to achieve maximum business
efficiencies. Adept at initiating and implementing new concepts
and programs.
* Effective lead mediator/negotiator when dealing with employees in
organized (union) or non-union environment. Extensive record of
successfully negotiated labor contracts that allow more flexibility
with the workforce.
* Developed and worked within a budget that included appropriate
dollars for salaries, training, travel, recruiting, relocation,
management development and all assorted costs associated with an HR
department.
* Extensive experience with labor relations, recruiting,
compensation, relocation, and benefit programs that have had a
positive impact on employee retention.
Professional EXPERIENCE
Pasadena Refining Systems, Pasadena, Texas 2006 - 2009
550 employee oil refining site and corporate office
Director of Human Resources
Direct report of CEO/President with responsibilities for all human
resources functional areas. Responsibilities included labor and employee
relations, benefits, management development, payroll, training department,
recruiting, compensation, and government compliance. Direct reports
consisted of 14 HR and Training individuals with an annual budget of $3.6
million.
1. Key member of Executive staff, Pension and benefits committee, HSE
Steering committee, and Communication committee.
2. Established recruiting process and procedures to adequately staff
refinery manpower needs of both exempt and non-exempt employees.
3. Member of transition team to move company to sole owner from a
partnership.
4. Negotiated collective bargaining agreement with local USW union as
lead spokesperson, first full/open negotiation since union accepted
return to work agreement in 2001 after a 5+ year lock-out.
1. Management and union negotiating committee used "Interest Based
Bargaining" techniques learned at Harvard University's Program on
Negotiations. These techniques allowed a more open negotiation and
kept both sides from applying traditional tactics
2. Re-aligned training department and expanded scope of duties to more
fully address compliance and skill needs.
1. Media first point of contact for all forms of media attention.
EXELON CORPORATION, Dresden Nuclear Station, Morris, IL 2003 -
2006
628-employee nuclear electrical power site.
Senior HR and Labor Relations
Responsible for labor relations and staffing of open positions. Member of
local HR office consisting of three HR professionals.
1. Improved relationship with local union representatives, resulting in a
45% decrease in grievances filed. Initiated process to discuss issues
prior to union filing grievances, most issues could be resolved
without formal process.
1. Implemented process to streamline recruiting and staffing of open
positions. Certified to use company interviewing process, Target
Selection. Reduced open positions from 55 to 9 within six - month
period. Lowest open position condition at site in over 5 years.
1. Coached supervisors to enhance working relationship and open positive
communications with employees.
DUDEK AND BOCK, Inc., Chicago, IL 2001 - 2003
Privately-held manufacturer of springs, forms and stampings for automotive
and major appliance industry.
Corporate Manager of Human Resources
Reported to Corporate President/CEO, responsible for directing all Human
Resources functions for three manufacturing facilities and corporate
office. Responsibilities included labor and employee relations,
compensation/benefits, safety/security, training/development,
recruiting/retention, government compliance and a member of the corporate
staff.
1. Initiated strong change management with H.B.Maynard Consultant's
program to implement improved manufacturing process.
2. Implemented employee performance evaluation system that set
individual goals and objectives more in line with corporate goals,
creating an environment that inspired teamwork.
1. Improved the job descriptions, giving employees a better
understanding of how positions support the company goals and
objectives.
1. Chief spokesperson with organized labor, grievance mediation,
arbitration, and contract negotiations.
1. Improved level of employee job skills through skills inventory,
training needs assessment, and appropriate training (classroom and
OJT).
1. Key member of corporate staff involving development and
implementation of company goals and objectives through short and long
term strategic planning.
PREMCOR REFINING GROUP, INC., Blue Island, IL 1998 - 2001
Petroleum refining operation producing various fuel products.
Manager Human Resources
Reported to corporate executive vice president assuming responsibility for
directing Human Resources functions for entire facility (620 employees)
with full accountability for labor relations, recruiting,
compensation/benefits, training, payroll, security, and public relations.
Managed a strong human resources team of 15 and set aggressive department
goals, while giving team members the authority and support to achieve
mutually agreed upon strategies to control $2.6MM budget.
1. Improved labor relations with local union through enhanced grievance
mediation and quality management/union committee meetings.
1. Represented company as chief spokesperson with state and federal
government agencies such as EEOC, NLRB and Illinois Department of Human
Rights.
1. Reduced exempt employee turnover by initiating improved screening and
recruiting process.
1. Played a key role on corporate compensation committee that developed a
new salary system allowing broader salary ranges, which eliminated "red
circle" concept.
1. Represented refinery on corporate committee to change company name and
purpose statement, then took lead role when rolling out new name and
purpose to employees.
1. Recommended changes to payroll procedures that reduced manpower required
to complete payroll cycle.
1. Successfully introduced new attendance and security tracking system
(Kronos), maintaining compliance with OSHA.
1. Implemented new alternatives for training using computer-based training
program, reducing budget 30%.
1. Established procedures to improve workers compensation case management
and light duty program, resulting in 28% annual cost reduction.
1. Managed public relations for refinery as first point of contact for the
media, and Chairman of the C.A.P. (Community Advisory Panel).
LIBBEY OWENS FORD CO., Ottawa, IL 1996 - 1998
Manufacturer of Float glass for the residential and commercial industry.
Human Resources Specialist
Responsibilities included development of employee involvement programs,
management of workers compensation cases, safety and health compliance and
training, QS 9000 internal auditor for a 400 - employee site.
1. Chaired committee to develop and begin implementation of Operating
Excellence Program (5S, TPM, Smed, and Error proofing)
1. Facilitator of union/company employee involvement committees, six
separate committees that dealt with production related issues.
1. Managed all training programs, and training database to ensure
compliance with all government requirements and QS 9000 standards.
1. Developed changes to the absence / tardy program that resulted in
improved utilization of manpower.
1. Managed all aspect of workers compensation, case management, liaison
with administrators and legal representatives, and light duty program.
1. Selected as internal auditor of QS 9000 requirements.
GARDNER DENVER MACHINERY INC. Quincy, IL 1995 - 1996
Manufacturer of Compressed Air and Petroleum Pumping equipment.
Manager of Human Resources
Responsible for employee and labor relations, safety compliance and
training, exempt/nonexempt staffing, salary administration, and employee
involvement programs at 375-employee facility. Key member of committee to
right size facility.
1. Key member of committee to re-engineer manufacturing facility using
business unit concept to right size management group, introduced broad
banding to management job descriptions, achieving saving of $1.7MM.
1. Implemented safety incentive program in conjunction with DuPont's "STOP
Safety Program "for hourly and supervisory employees.
1. Conducted labor relations with local I.A.M. (Machinists), including
grievance mediation, arbitration case development, and liaison with
Business Representative concerning company/union relations.
1. Rewrote hourly job descriptions to enable more flexibility and ISO. 9000
compliance.
GO/DAN INDUSTRIES, Peru, IL 1991 - 1995
Manufacturer of aftermarket and OEM heat transfer equipment.
Regional Manager of Human Resources
Responsibilities included labor relations, safety compliance and employee
training, workers compensation cost containment, staffing requirements,
benefits administration, employee incentive and involvement programs at
multiple Midwest sites, (11 facilities with 900+ employees).
1. Developed and implemented Gainsharing Program that created productivity
teams and committees, eliminating across-the-board annual wage increases.
1. Negotiated labor contract that reduced bargaining unit job descriptions,
resulting in a more flexible workforce and a 5% reduction in manpower
requirements.
1. Key member of strategic planning committee responsible for implementing
$3.5MM in cost reductions.
1. Established and delivered training programs: OSHA, JIT processes, and
supervisor / management enhancement.
1. Represented company when interacting with local, state and federal
government agencies: OSHA, EPA, NLRB, Department of Labor.
1. Conducted labor relations for unionized company locations in Ohio,
Texas, Colorado, and Illinois.
STEWART-WARNER HOBBS CORPORATION, Spring Valley, IL 1988 - 1991
Manufacturer of lighting and electrical components for the OEM automotive
market.
Industrial Relations Supervisor
Responsibilities included labor and employee relations, benefits and
workers compensation.
1. Maintained liaison between employees and management including the
negotiated settlement of local labor contract of 10/90.
1. Instituted absence and tardy program that maintained daily manpower
shortage below 3%.
1. Supervised and evaluated contract security service.
1. Initiated programs to limit workers compensation costs which saved
$70,000.
EDUCATION
Lewis University, Romeoville, IL
MBA, 50% completed.
DePaul University, Chicago, IL
B.A., Human Resources Management/Business
Certification/Credentials
Transportation Workers Identification Credential (TWIC)
Nuclear Site Security Clearance