Customer Service Sales

Nathan L. Solly

**** *. ****** **., ******, Ca. *2869

503-***-**** *******@*****.***

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Skills and Abilities

Personal: Excellent problem solving, oral and written communication and

leadership skills. Strong attention to detail. Organized, reliable, with a

strong passion for sports, backed by a vast knowledge and a continual

desire to learn more.

Professional: Working knowledge of social media, marketing, customer

service strategies, inventory and operations management.

Computer: Proficient with most major hardware and software applications;

Adobe, Microsoft Office, Commissioner, MYOB, Wordpress, MAC/PC.

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Professional Experience

Mad About Gardening, LLC

Portland, OR

Business and Operations Manager, Co-Founder

June 2009 - June 2010

. Conducted research on business incorporation, competitive market,

taxes, business services, and product development.

. Wrote copy and product descriptions, updated online inventory, managed

and edited product photos.

. Gathered, edited and cataloged all necessary images into a master

database.

. Cataloged all office records and finances; managed inventory and paid

bills.

. Managed project time lines and worked with contracted web developers

to meet project deadlines.

. Assisted in creative design process, managed reorders, order

processing, shipping and customer service.

Mac Sports

McMinnville, OR

Sales Associate

Sep. 2007 - May 2009

. Assisted customers with proper athletic apparel and equipment

selection and fit.

. Maintained a high level of knowledge about newest features, products,

equipment, and national and local teams/leagues.

. Managed the store while the manager visited local schools and

organizations to write equipment/uniform orders.

. Merchandised and organized sales floor for changing seasons, took and

made custom ordered apparel.

City of McMinnville Parks and Recreation

McMinnville, OR

Site Supervisor / Referee

March 2006 - May 2009

. Assigned referee's to appropriate fields depending on skill level.

. Ensured gyms were opened and hoops set to proper height before games,

swept/picked up garbage and locked up after games, directed parents

and athletes to correct field, monitored the play structure and games.

New Balance Shoe Store

Tigard, OR

Sales Associate

Nov. 2005 - May 2006

. Assisted customers with proper athletic footwear and apparel selection

and fit, returns and special orders.

. Opened, closed, and settled tills, credit cards, and made deposits at

the end of day.

. Merchandised, maintained, and organized sales floor, helped maintain

inventory and backroom cleanliness.

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Education

Linfield College

McMinnville, OR

Bachelor of Science, Business

2005 - 2009

. Concentration in marketing

Rex Putnam High School

Milwaukie, OR

. Sports and Entertainment Marketing, levels 1 and 2

2000 - 2004

. Senior Seminar Experience: Planned, marketed, and ran a 3-day youth

soccer camp.

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Civic Experience

Pi Kappa Alpha

Linfield College

Chapter President

Feb. 2008 - Jan. 2009

. Oversaw and lead executive committee which planned and carried out the

fraternity's strategic plan for the school year.

. Main contact between active members, school officials, alumni, and The

Pi Kappa Alpha International Headquarters.

. Reconnected with Alumni Housing Corporation and started a project for

a complete remodel of our chapter house.

. Attended 5 region and nation leadership conferences.

. Participated in numerous volunteer projects, personally totaling over

100 hours of volunteer services.

Boy Scouts of America, Cascade Pacific Council; Eagle Scout, 2003

. Planned and ran a donation drive of old and unused electronic

equipment to be properly recycled.

Triple-A All-Star Game, PGE Park; Volunteer, July 2009

. Greeted players, executives and special guests upon arrival at PDX,

directed them to the proper buses, took player equipment bags to be

taken to the clubhouse, accompanied group tour to a northwest winery,

and ran a ring toss booth at the Fan Fest.

Rex Putnam High School, Milwaukie, OR; Goalkeeper Coach, 2009

. Worked with both the men's and women's teams goalkeepers from every

level.

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