Human Resources Manager
Resume:
GAIL A. CHASTAIN
************@*******.***
WHEATON, IL 60189 630/221-0740 -
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Qualifications for Senior Level Management of HUMAN RESOURCES
PERSONAL SUMMARY
Dedicated professional who offers more than 15 years of experience in
personnel management, highlighted by thorough knowledge of related fields.
An analytical and organized professional with extensive experience in inter-
department coordination, developing new systems, training and supervising
others in all facets of Human Resources. A profit-minded individual who
maintains a people-orientated perspective.
EMPLOYMENT HISTORY
CONSULTANT, 2001 to 2008
KRAFT FOODS, Northfield, IL
Working as a Consultant with various positions: Project Manager, Employee
Relations, Vendor Manger, Benefits Manager, Originally contracted for a 6-
month pilot program, was extended for a total of 7 years.
DIRECTOR OF HUMAN RESOURCES, 1998 to 2001
NYKAMP CONSULTING GROUP, Downers Grove, IL
Newly developed position for this consulting company to the Marketing
Industry. Responsibilities for all HR duties Achieved a 70% growth rate in
the year 2000, established new employee orientation, implemented broad
banding compensation, implementation of new benefits. Reporting to the
COO. Company in bankruptcy.
SHORT TERM CONSULTING CONTRACTS, 1996 to 1998
IVEX Packaging Packaging Manufacturer, Mills Special Benefits
Manager
S&G Packaging Paper Bag Manufacturer Human Resources
Director
Tommy Armour Golf Manufacturer Benefits and
Compensation Manager
MULTICARE INC. Chateau Village Nursing Home Human Resources Manager
DIRECTOR OF HUMAN RESOURCES - 1995 to 1996
FAIRVIEW RETIRMENT VILLAGE, Downers Grove, IL.
Newly created position for a full service not-for-profit retirement village
with 250 employees. Improved recruitment by 50% and instituted retention
programs. Department was eliminated due to financial problems.
Reporting to COO.
DIRECTOR OF HUMAN RESOURCES, Benefits & Compensation - 1999-1995
ARCHIBALD CANDY CORPORATION, d.b.a. Fannie May and Fanny Farmer Candies,
Chicago, IL
Managed full spectrum of HR for this $100 million retail/manufacturer with
more than 3500 employees. Staff of five. Directed or served on the
following committees: retirement committee, health care committee, and
performance bonus committee. Assisted with union negotiations.
Reporting to the CFO.
WORK EXPERIENCE
ADMINISTRATIVE: Staff supervision of up to six exempt and nonexempt.
Managed H.R. activities for companies with less than 200 and up to 3500
employees in multi-state locations. Supported corporate department heads
for H.R. needs and direction while administering corporate wide policies
and procedures. Experience with acting in a consulting role.
EMPLOYEE RELATIONS: Developed and led employee focus groups. Designed and
implemented employee attitude surveys. Implemented a "Good Job" recognition
program. Redesigned employee service award program. Installed employee
bulletin boards for communicating, birthdays, anniversaries and information
on employee benefits. Developed, proposed recognition programs for
anniversary and birthdays. Developed and implemented a tuition
reimbursement program, as well as training and development programs.
EMPLOYMENT POLICIES AND REGULATIONS: Experience in establishing,
implementing, and administering new and existing company policies. Updated
and/or rewrote employee's handbook. Led training on new policies and
updates.
RECRUITMENT: Implemented an Employee Referral Reward system. Recruited and
selected candidates at all levels ranging from clerical to top management
positions. Increased applicant pool by 190%. Through recruitment initiative
increased company population by 70% in one year. Conducted recruitment and
selection workshops for staff and field management. Developed and
implemented recruitment systems to insure quality recruitment and company
consistency. Implemented termination process to insure legal compliance
and conducted exit interviews.
EMPLOYMENT LAW: Researched and implemented systems and safe guards to
prevent law suits in regards to Federal Employment Laws. Implemented
changes to the approval procedures for leave of absence, COBRA, ADEA and
ADA laws. Developed and administered tracking systems for Affirmative
Action compliance and record keeping. Experienced with the handling of
complaints and law suits in the following areas: EEOC, ADA, Wage and Hour
and OSHA complaints.
TRAINING AND DEVELOPMENT: Certified instructor in DDI Targeted Selection.
Developed and led training in performance evaluations. Developed and led
401(k) and 403(b) implementation programs. Developed and implemented T&D
programs. Revised and implemented new employee orientation programs. Led
informative sessions on company benefits, and benefits changes. Trained on
accident investigation and reporting requirements. Trained supervisors on
HR issues such as sexual harassment, hiring, termination, and disciplinary
issues. Conducted recruitment and selection workshops for staff and field
management. Led session on wage grades for employees.
COMPENSATION: Developed and implemented salary grades for hourly and salary
employees. Designed a job evaluation system for salary employees.
Developed and designed salary structure for succession planning. Conducted
surveys to insure competitiveness. Administered performance bonus systems.
Developed and trained in performance appraisal systems.
INSURANCE BENEFITS: Experience with the following types of health and
welfare plans: Indemnity, PPO, EPO and HMO. Additional experience with Long
and Short-Term Disability plans, life insurance, 125(s) plans, and medical
reimbursement plans. Experience includes the purchase of and administration
of, both self-insured plans and fully insured plans. Designed and
redesigned benefit packages
RETIREMENT PLANS: Administered the following types of retirement plans:
DC, DB, 401(k), Money Purchase and 403(b). Additionally have researched and
implemented both 401(k) plans and 403(b) plans. Experience with outsourcing
and in house administration, as well as prepackaged plans.
WORKERS COMPENSATION: Developed and implemented a safety incentive
program. Established and implemented a system for the quick and accurate
injury reporting and accident investigation, as well as return to work
programs. Worked directly with service providers in regards to the
treatment and care of the injured employees. Experience with both self-
insured plans and fully insured programs.
UNION AND NON-UNION ENVIRONMENTS: Experience in both union and non-union
environments. Assisted with union negotiations. Assisted with employee
grievances.
COMPUTERS: Windows Environment, Word, Word Perfect, Excel, PowerPoint,
Lotus, Peoplesoft, ADP, Ross, Tesseract.
EDUCATION INFORMATION
M.S., H.R.I.R. - Masters in Human Resources and Industrial Relations,
Loyola University 1994. Courses accomplished include Human Resources Law,
Labor Law, Benefits Administration, Tax and Legal Implications of Benefits,
Compensation, Strategic Planning, and Training and Development.
ACA - CCP (Certified Compensation Professional) in process.
DDI - Trainer for Targeted Selection - 1997
EMPLOYMENT ASSESSOR - H.R. Strategies, Michigan, 1994.
ADVANCED CERTIFICATE IN PERSONNEL - George Williams College, 1982.
BS - Bachelor of Science - George Williams College, 1980.
Continuing Education Courses through A.M.A., M.I.M.A., Illinois Department
of Commerce, I.F. and various other professional organizations.
REFERENCES
Available Upon Request.
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