Customer Service Quality Assurance
Resume:
CARISSA RODRIGUEZ
ARLINGTON, TX ***** # 239-***-**** # *********.*******@*****.***
Objective To obtain a challenging entry-level position in graphic
design, with a special interest in multimedia and
magazine layouts.
Computer Skills Windows XP, 2000 and Vista
Adobe Creative Suite 3: Illustrator, Photoshop,
InDesign, Flash Professional, Acrobat, Dreamweaver
HTML, XML and CSS, Microsoft Office Suite 2007
Education Westwood College Online
Associate of Applied Science in Graphic Design &
Multimedia, 8/2008
Southwest Florida College
Three semesters of Information Technology, 2002-2004
Graphic Design with PageMaker 6.5
Related Coursework 3D Modeling & Animation Web Design
Multimedia Audio & Video Image Editing
Flash Design and Animation Digital Layout
Adobe Illustrator and Photoshop
Employment Aeropostale - Estero, FL 7/2007 - 6/2010
Senior Merchandising Flow Associate
Complete shipment and transfers by end of day resulting
in punctuality and increasing sales
Creatively design layout and set up new merchandise on
sales floor by allowing product to flow throughout
store to enhance marketing efforts
Assist with meetings presenting ideas to limit loss
prevention & exceeding sales plans
Data2Logistics - Fort Myers, FL 5/2005 - 6/2007
Quality Assurance
Recognized as top data entry clerk in department by
submitting up to 160 bills per day
Researched payments and bills over 30 days to decrease
amount of bills submitted multiple times by resolving
issues by end of day
Chosen from a staff of 19 to work with managers on
special projects, including allocations and researching
high dollar outstanding bills
Sam Galloway Ford - Fort Myers, FL 7/2002 - 4/2005
Secretary/Cashier
Placed customers and stock orders while managing all
customer files
Assisted managers to improve customer service,
including customer follow ups and entering data
Activities Yearbook Club Editor, Lehigh Senior High School
2000-2001
Website Designer, Quality Auto Trim Inc. 2010
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