Human Resources Training
Resume:
Debbie Maxwell
Bothell, WA *****
*******@*******.***
Objective:
An experienced Human Resource Coordinator professional having knowledge
about recruiting, on-boarding, and support for Human resource
professionals, seeking for position in the similar field.
Training & Skills:
. Human Resources support and consultation to employees
. Mentor/Trainer
. Problem Resolution
. Staffing and Management Development
. Post job openings
. Ran background checks
. Screening resumes for hiring managers
. Maintain training records
. Outlook calendar management
. Maintained database integrity, document compliance with US laws and
regulations
Internal training:
HR policies and Procedures, Full-Cycle Recruiting, Harassment, I-9,
Benefits administration, New Hire Orientation, Exit interview and
procedure. Learned 4 new software programs including HRMS systems
Proficient with Microsoft Excel, Powerpoint, Word, Outlook and Lotus
Notes
Professional Experience:
Group Health
8/2009-11/2009 Training Coordinator (Pace Staffing/Contractor)
. Provide classroom support for all EPIC modules and sessions as well as
onsite, floor support during implementation.
. Provide classroom training to end users for health care provider
electronic medical records rollout.
. Help principle trainers with curriculum updates.
. Assist in identifying, problem solving, escalating, and resolving
system related issues.
*Employment gap due to the Economic Downturn
The Boeing Company 3/2008
- 10/2008 Staff Analyst, Integrated Talent Management (Volt Contractor)
. Compiled monthly HR metrics: Data from domestic and international
sites such as headcount, focal review, and performance objectives
. Provided support, direction and consultation to Managers and directors
in all areas of HR, from performance management, succession planning,
staffing/recruiting, and all employee related issues.
. Scheduled classrooms for several learning events, coordinated
logistical aspects such as scheduling instructor, sending invitations
to participants, arrangements of venues.
. Communicated information via email and Outlook calendar, which
included interview schedules, upcoming training courses offered and
weekly training metrics.
. Researched initiatives to attract, retain, and develop necessary
talent.
Kelly Services, Inc 5/2007
- 2/2008
Engineering Direct Hire/Contingent Recruiter, promoted from IT Staffing
Coordinator
. Full Cycle Recruiter responsible for sourcing, qualifying, submitting
and successful placement and terminating of candidates.
. Built a pipeline of qualified A player candidates for Engineering and
IT positions.
. Created job postings for the job boards, Work Source and Kelly
Services, Inc. websites.
. Prepared new hire packets, provided new employee orientation and input
confidential information into HRMS system.
. Submitted background checks, employment verification and facilitated
drug testing.
. Built relationships of trust and respect with hiring managers,
candidates and Kelly team members.
. Provided employee relations support when necessary.
. Worked with candidates on their resumes to include all accomplishments
and responsibilities.
. Handled payroll, Workmen's Compensation, Training and Unemployment
issues.
Puget Sound Energy 10/2003 -
2/2008
Telecom/Voice Analyst
. Developed working knowledge of Cisco System VOIP technology
. Trained over 250 PSE employees on Cisco phone system
. Interacted frequently with vendors to support IT and telecom
equipment
. Supported CEO, Vice Presidents and their admin with IT and telecom
equipment
. Strong interpersonal relationship and communication skills
. Detail oriented - Marked 10 floors of blueprints for IT and telecom
cabling of new building
. On special assignment, worked with the Application department and
Desktop techs to settle
conflicts, open communication and change processes that weren't
working
The Boeing Company
LEAD Corporate Trainer 1991 - 1993 and 1999 - 2003
. Facilitated Leadership and Professional development of employees and
management on Communication, Collaborative working relationships,
Conflict management and Teambuilding skills. Taught Quality
improvement and Behavior based interviewing skills.
Course Developer 1998 - 1999
. Interfaced with the training organization, subject matter experts,
suppliers, partners and customers while developing airline customer
training.
Management Skills Assessor 1996 - 1998
. Lead of First level management selection process with seven reports
. Assessed potential management candidates.
. Objective criteria included written and verbal communication skills,
role playing, and conflict resolution skills. Assessed integrity
and values of candidates.
The Meadows Treatment Center 1993 - 1995,and 2002
Promoted to Director of Family counseling
. Family counselor, Primary counselor and workshop facilitator
. Managed staff of eight counselors
. Re-designed family program curricula of 9 lectures
. Oversaw multi-disciplinary teams conducting joint assessment of
patient's treatment needs
. Conducted family meetings and interventions, facilitated communication
between family members
. Treated people with dignity, respect, and fairness while maintaining
confidentiality
. Excellent group facilitation skills.
GTE
Software Developer 1986 - 1990
. Designed user friendly software interface to meet the needs of the
customer
. Interviewed Customer department head to establish their individualized
communication needs
. Designed and input ROLM telecom software
. Served as liaison between customer, sales, technicians and training
staff
. Trained over 1000 users in the Puget sound area to use new phone
system
NORDSTROM (Seattle, Southcenter,Bellevue,Northgate) 1980 - 1985, 2002
. Assistant Buyer for Brass Plum
. Communicate product and sales trends with merchandise team
. Assist merchandise buyers with product development as needed
. Assist with floor sets as needed
. Inventory
. Merchandising
. Markdowns
. Top Salesperson Pacesetters Award
. Sales for Lingerie, Petites, Childrens, Brass Plum
Education
. Villanova University - Certification Program Human Resources including
EEO, Legislation, Employee and Labor relations
. Institute of Life Coaching Training
. City University - Leadership Institute of Seattle MA Applied
Behavioral Science with emphasis on Organizational Development
. Washington State University - Bachelor of Arts
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