Customer Service Sales
Resume:
Yesenia Batista
**** *** * ** ****** Apt *E Bronx, NY 10456
************@*****.***
Objection: Fully committed to provide the highest possible standards of customer service and support
for the company by obtain a career in a well established and stable environment that offers an opportunity
to enhance my skills and capabilities.
Experience:
American Eagle Outfitters Retail Co.
Sales Associate
• Ensure that each customer receives outstanding services by providing a friendly environment.
Greeting and acknowledging each customer on a first name basis.
• Assisting in floor sets, processing, and replenishment merchandise, monitoring floor stock, and
completing price changes within the department.
• Ability to work within established policies, procedures and guidelines .
AMC Loews Lincoln Square 13 with IMAX
Film Crew (Supervisor)
• A great knowledge of principles, policies, practices, procedures, and strategies required to
properly run a fast passed Movie Theater.
• Capable of communicating effectively with my staff on their daily task and training employees to
have the ability to increase sales with superior customer service.
• Help maintain cleanliness within the theaters, ability to up sell merchandise to customers, cash
handling skills during customer transactions, answer phones, and have the ability to answer
questions in a respectful and timely matter.
• Consistently seek to delight our customers and deliver exceptional customer service with
a positive attitude and an opened mind.
Education:
The Fortune Society
Peer Education / Secretary (Volunteer)
• Travel to schools, facilities, non-profit agencies, and community base organizations to
conduct various demonstration and interactions with peers to educate on sexually transmitted
diseases, HIV/AIDS, barriers and harm reduction.
• Complete a twelve week training program and each presentation paid by stipends.
• Participate in the Aids Walk New York and distribute protection for safe sex.
• Answer phones, mail employee checks, and organize files.
Bayard Rustin Educational Complex
351w 18th street New York, NY 10011
Degree: High School Diploma
Graduation: June 2008
Pennsylvania State University
255 College Place Dubois, PA 15801
Yesenia Batista
1225 Mor r is Avenue Apt 6E Bronx, NY 10456
************@*****.***
Major: Kinesiology
CUNY Lehman College
250 Bedford Park Blvd West Bronx, NY 10468
Major: Biochemistry Minor: Biology
Selected Awards
• HIV/AIDS trainee and training certificate
• Outstanding achievement Award for HIV/AIDS
• State of New York Office of the State Comptroller
• The University Trustee Scholarship
• Academic Competitiveness Grant Award
Language(s)
• English (Fluent)
• Spanish (Fluent)
Contact this candidate