Customer Service Sales

Melvin L. Thomas

**** ********** *****

Los Angeles, California 90056

Direct: 323-***-****

**************@*********.***

I am a graduate with a Bachelor of Science Degree in Business Management with a good

mathematics foundation. I am computer literate. I have excellent people skills, great time

management, efficient, dependable, and a team player ready to work.

Experience:

2005 – 2007 Los Angeles, CA

• Manage administrative duties for Multi-million dollar producing Real Estate Broker.

• Coordinated sales and listing of residential and commercial property between listing

Broker and clients proofing contracts, leasing agreements, and applications.

• Develop and employ sales networks and advertising to generate buyers, sellers, and

financiers.

• Research and compile data to assist Broker with negotiations of sales and leases.

• Proficient use of informational systems, Multiple Listing Services and Winforms.

• Facilitate meetings for broker, coordinate office operations and delegate duties to

assistants.

• Execution of financial functions, obligations, and budget development for office.

• Culmination of duties led to a position of Top Producer in Sales of residential property.

1978-2005 – United States Postal Service Los Angeles, CA

• Mail Carrier/Acting Supervisor/On Job Instructor

• Acting Supervisor to 35 mail carriers/clerks

• Mail Delivery and collection of first, second, bulk rate class mail and parcel post to

residential and business customers.

• Implemented training course to new recruits instructing on policy and procedure of

delivery and collection of mail and parcel post.

• Preparation and maintenance of daily computer generated volume and condition reports

on delivery of mail and parcel post sent to Area Manager

• Quality customer service to residential and business customers.

• Secured delivery of valuable time sensitive insured, certified, registered, express mail

and parcel post.

1976-1978 – Pacific Bell Los Angeles, CA

• Clerk

1973-1975 – Department of Social Services Los Angeles, CA

• Clerk

Education: 2007- 2009 University of Phoenix/ Culver City, CA

John Sperling School of Business

Bachelor of Science Business Management

Magna Cum Laude (3.86 GPA)

1974-1977 California State Los Angeles Los Angeles, CA

Business Management

1972-1974 University of California at San Diego San Diego, CA

Mathematics

Certifications/Affiliations/Awards: Computer (MS Word, Excel, PowerPoint, and Typing

certificates), Employee Involvement Committee, Recipient of Outstanding Employee Awards.

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