Customer Service Sales
Resume:
Amy Lee Maliska
Melbourne, FL 32940
***********@*******.***
OBJECTIVE
Professional, reliable, and hard-working individual seeking a receptionist
position. I have ten years experience with exceptional customer service,
leadership, and administrative skills.
EXPERIENCE
ESSENTIALS SPA, Viera, FL 9/2008-9/2009
Receptionist
. Responsible for providing excellent customer service, as well as
handling any issues that may arise on a day-to-day basis
. Answering multiple phone lines, scheduling appointments for the
technicians, along with the check-in and check-out of customers
. Responsible for product sales, opening/closing of store, and the
overall maintenance and upkeep of the store's appearance
. Played a major role training new employees and their development
KALIANAS SPA & WELLNESS, Indian Harbor Beach, FL 6/2008-9/2008
Receptionist
. Responsible for providing excellent customer service, as well as
handling any issues that may arise on a day-to-day basis
. Answering multiple phone lines, scheduling appointments for the
technicians, along with the check-in and check-out of customers
. Responsible for product sales, opening/closing of store, and the
overall maintenance and upkeep of the store's appearance
LA TH RAPIE SPA AT PRESTON, Cary, NC 9/2007-3/2008
Front Desk Manager
. Responsible for providing excellent customer service, as well as
handling any issues that may arise on a day-to-day basis
. Answering multiple phone lines, scheduling appointments for the
technicians, along with the check-in and check-out of customers
. Responsible for product sales, opening/closing of store, and the
overall maintenance and upkeep of the store's appearance
. Training of new employees and making the schedule, weekly
inventory activities and end-of-day money transactions
BELK/CARMEN!CARMEN!,Charlotte/Durham, NC 11/2005-9/2007
Customer Service Representative/Assistant Manager
. Responsible for providing excellent customer service, as well as
handling any issues that may arise on a day-to-day basis
. Answering multiple phone lines, scheduling appointments for the
stylists, along with the check-in and check-out of customers
. Responsible for product sales, opening/closing of store, and the
overall maintenance and upkeep of the store's appearance
. Training of new employees and making the schedule, weekly
inventory activities and end-of-day money transactions
PALM BEACH TAN, Matthews, NC 1/2005-11/2005
Assistant Manager
. Responsible for demonstrating excellent customer service along
with performing the duties of a manager on a daily basis
. Led the store in the sales of products and tanning packages
. Delegated responsibilities amongst employees, as well as
coordinated sales goals to maintain a high sales production
. Put together employee's weekly sales report, marketing
promotions, and performed daily opening/closing activities
. Played a major role training new employees and their development
. Promoted twice in the course of ten months
BELK/CARMEN!CARMEN!,Charlotte, NC 6/2002-12/2004
Customer Service Representative
. Responsible for providing excellent customer service, as well as
handling any issues that may arise on a day-to-day basis
. Answering multiple phone lines, scheduling appointments for the
stylists, along with the check-in and check-out of customers
. Responsible for product sales, opening/closing of store, and the
overall maintenance and upkeep of the store's appearance
EDUCATION
CENTRAL PIEDMONT COMMUNTIY COLLEGE Matthews, NC
. Associate in Arts, December 2005
. G.E.D., May 2003
BREVARD COMMUNITY COLLEGE Melbourne, FL
. Certified Surgical Technologist, July 2010
SKILLS
Current use of Microsoft Word, Excel, Power Point, Ten
key, SalonBiz and Millenium 2008
REFERENCES AVAILABLE UPON REQUEST.
Contact this candidate