Computer Information Technology

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Bradley M. Berne P: 732-***-****

** **** ****** ***** *****: ********@***.***

Manalapan, NJ 07726

OBJECTIVE To obtain a position with an IT department and be

an effective member assisting users.

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TECHNICAL Platforms: DOS, Windows 95,98 ME, 2000 XP, Vista, 7, Server

2008, Linux/Ubuntu, MAC OSX

Hardware: IBM, HP, Dell, Cisco, Linksys, Avayam, Apple,

RIM, Motorola

Software: VMWare, Microsoft Office, Internet Explorer,

Exchange, SQL, McAfee Antivirus, Adobe Photoshop, Adobe

Dreamweaver, Alloy Navigator, Adobe Flash, Opera, Mozilla

Firefox

IT Certifications: CompTIA Network+ - Certificate #

COMP001020128083

PROFESSIONAL Bradley Computer Services, Manalapan, NJ 05/2009

- Present

EXPERIENCE Consultant

. Provide quality computer services and support to

residential and commercial clients.

. Custom built desktops, networking, virus removal, new

and refurbished computers, IT support services, computer

maintenance services, and computer hardware repair.

Vonage Corporation, Holmdel, NJ 06/2005 - 03/2009

MIS Department Technician (09/2008 -

03/2009)

. Assisted in implementing network securities and firewall set up.

. Provided effective step by step instructions to resolve software,

hardware, and networking issues.

. Conveyed technical support in a reassuring manner to various levels of

Vonage employees.

. Evaluated and prioritized tickets and requests to ensure efficiencies and

effectiveness.

. Provided written work summaries on all activities performed in the

department.

MIS Department Intern (Summers of 2005,2006,

& 2008)

. On call to assist the department in many areas including: answering

customer inquiries received via telephone, in person, or through

applications and correspondence.

. Interacted with customers, provided program information, rules,

regulations, policies, and procedures.

. Configured employees to the Vonage network.

Cunningham Marketing Research,

Freehold, NJ 05/2007 - 08/2007

Representative

. Conducted personal interviews with the public to test new products for

clients.

. Assisted to service all office computer equipment.

EDUCATION New Horizons Computer Learning Center, Iselin, NJ

06/2010 - 08/2010

Microsoft IT Professional as a Server Administrator

Microsoft Certified Technology Specialist: Active Directory

2008

Microsoft Certified Technology Specialist: Networking

Infrastructure Configuration

CompTIA A+

Rutgers University, New Brunswick, NJ

09/2005 - 05/2009

Bachelors of Arts Degree

Major: Information Technology and Informatics

Minor: Psychology

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