Customer Service Sales Representative

Location:

Posted:

August 26, 2010

McKenzie Bryant

Objective _______________________________________________________________________________

To gain a position using my organizational, communication, as well as my personable skills that may potentially lead

to a career in your company.

Skills Summary _________________________________________________________________________

1. MS Office Skills 4. Computer Savvy

2. General Office Skills 5. Customer Service

3. Front Office Operations 6. Scheduling

Employment History _____________________________________________________________________

Cigna Government services May ’08 – Feb. ‘10

Customer Service Representative

1. Assising durable medical equipment providers with claim denials

2. Research and explain claim denials

3. Answer inbound phone calls

4. Navigate through internal and external resources

5. Data entry

6. Medical billing and coding

Asurion/staffmark Dec. ’07 – May ‘08

Technical Suport

1. Answer inbound phone calls

2. Navigate through internal resources to solve technical cell phone issues

3. File insurance claims

Walgreens Oct. 06 – Nov. 07

Pharmacy Technician

1. Receive and fill prescriptions

2. Data entry

3. Customer support

DELL INC. DEC. 05 – SEPT. 06

Consumer Sales Representative

7. Answer inbound phone calls

8. Assist customers in selecting a personal computer

9. Consulting customers in customization of personal computer

Education ______________________________________________________________________________

ANTIOCH HIGH SCHOOL – Antioch, TN Aug. 00 – May 2004

General Diploma

Lisa Miller

TENNESSEE STATE UNIVERSITY – Nashville, TN Aug. 04 – present

567 Rose Lane Colorado Springs, CO 81207 960-***-**** *******@*******.***

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