http://people.cs.vt.edu/swahid
******@**.***
Blacksburg, VA, 24060
User Research Experience
Storyboarding, Fall 2003 - Present Education
Conducted studies on creativity and design
rationale in storyboarding to create novel design Ph.D. and M.S., Computer Science &
prototypes encompassing pictures, sketches, Applications, expected December
activities, features, and tradeoffs. 2010
Introduced feature reuse methodology supported by Virginia Tech, Blacksburg, VA
social software in a storyboarding environment. Advisor: Scott McCrickard
Led development of storyboarding tool and
conducted lab and field evaluations through B.S., Computer Science, May 2003
observations and interviews. Minor, Mathematics
Virginia Tech, Blacksburg, VA
Usability Heuristics, Spring 2003
Performed extensive analytic evaluations of large Skills
screen display notification systems toward
creating novel standards and heuristics for future Prototyping: User Scenarios,
design. Storyboards, Wireframes, Wizard of
Oz
Notification Systems, Spring 2002 - Fall 2002,
Spring 2006 User Research: Interviews, Video
Developed and evaluated various notification analysis, Surveys, Journals
systems based on monitoring techniques,
collaborative project development, and context Usability Study Design and
aware platforms. Analysis: Quantitative &
Qualitative, Open Coding, Grounded
Interests Theory, Heuristics, Analytical,
Summative, Lab, Field
Design Methodology, Storyboarding, Reuse,
Notification Systems, Social Software, Analytic Development: C/C++, HTML/CSS,
Evaluations Java, C#, php, Tcl/Tk
Work Experience Relevant Courses
User Research Intern, USER Group, IBM Almaden HCI: Intro to HCI, Information
Research Center, Summer 2007 (Team: John Tang, Visualization, Design and Software
Steve Farrell, Tessa Lau, Stefan Nusser) Reuse, Models & Theories of HCI,
Conducted two interview-based qualitative studies Personal Information Management,
on the usage of traditional and emerging Media Spaces, Design Cultures
collaborative tools in the enterprise and the
deployment of a novel email client based on Development: Object-Oriented
organizing mail by person in a spatial map Design, Data Structures, Operating
environment. Systems, Software Engineering,
Network Architecture Programming &
User Research Intern, Social Computing Group, IBM Protocols
T.J. Watson Research Center, Summer 2006 (Team:
Wendy Kellogg, Jason Ellis, Catalina Danis) Other: Digital Libraries,
Designed study to evaluate prototype bug Information Retrieval, Multimedia,
visualization tool targeting a diverse group of Management Information Systems,
roles within software development. Conducted Learning Theories
background interviews of subjects, collected
qualitative data on their use of the visualization
and Bugzilla, and performed analysis on usage
data.
IT Intern, NCR Corporation, Summer 2004
Project managed efforts to reduce IT costs by
consolidation of intranet web servers. Included
coordinating, negotiating and planning physical
site migration to a consolidation environment.
Analyzed and reported NCR external website
infrastructure costs for a 2005 consolidation
program.
Development Intern, LEADS Corporation, Summer 2003
Worked with programmers on customized express
courier service application. Applied OOD and
software design principles to support customer
needs through client interviews.
Academic Experience
Teaching Assistant, Virginia Tech, Fall 2005, Fall
2007, Spring 2009, Fall 2009
Led usability activities and authored project
specifications in undergraduate and graduate
human-computer interaction courses. Graded
assignments for undergraduate problem solving
course. Authored Rational Rose, RequisitePro, and
SoDA tutorials and graded design specifications
containing use cases, requirements, and UML
diagrams.
Research Program Assistant, Virginia Tech, Spring
2005 - Present
Manage website, external undergraduate students
applications, and logistics for summer research
program. Lead seminar to provide students basic
HCI knowledge and aid in developing graduate
school skills.
Visiting Scholar, Arab Academy of Science and
Technology, Egypt, Fall 2006
Aid in preparation and delivery of activities for
information visualization and usability
engineering courses and grade assignments. Advise
graduate students regarding their emerging
research directions and focus efforts.
Graduate Research Assistant, Virginia Tech, Spring
2005, Spring 2006
Determined test conditions for two undergraduate
HCI classes to run multiple quantitative studies.
Authored and analyzed assignments, activities, and
project specifications for introduction to HCI
students for targeted experimentation purposes.
Service Experience
Workshop Organizer, CHI 2010, Artifacts in Design:
Representation, Ideation, and Process
Program Committee, CHI 2009 Work-In-Progress
Student Volunteer, CHI 2006, CSCW 2008, CHI 2009
Reviewer, CHI 2006-2010, INTERACT 2009
Coordinator, Research Internship & Alumni
Initiative, Fall 2007 - Present
Host, Research Internship Panel, Fall 2007, Fall
2008, Spring 2010
Selected Projects
PIC-UP, Summer 2008 - Present
Lead design of storyboarding environment for
novice designers to facilitate the reappropriation
of images and rationale during ideation early and
prototyping. Conducted long term deployment and
qualitative study.
CaBN, Spring 2006
Address information fragmentation through methods
for combining disparate information sources.
Create PDA-based system to tailor notification
methods of information based on current task
context.
Linkup, Fall 2004 - Spring 2005
Design and developed a repository to facilitate
ways of finding solutions to relevant design
problems. Managed interaction design through
wireframe development and conducted usability
testing with over 50 users.
Brainstorm, Fall 2002
Developed prototypes to monitor project related
conversations by utilizing personal and public
notification systems. Conducted heuristics-based
evaluations of all prototypes.
Shahtab Wahid