Customer Service Sales

Jesus Parada

*** ******** **.

El Paso, Texas ***12

Cell: 915-***-****

Email: ***********@*****.***

Qualifications

Proficient in both English & Spanish.

Exceptional customer service skills, sales, & team management.

Excellent work ethics, verbal and written communication skills.

Years of experience in the technology field and it's developments.

Ability to perform verbal & computer presentations.

Work Experience

Computer Technician: 2007 - Present, Dr. PC Computer Service & Support, Cd. Juarez,

Chih. MX

Repair, upgrade, install, Desktop & Laptop computers.

Install, maintain, and service computer networks.

Senior Sales Representative & Part-time Geek Squad Agent: 2003 - 2007, Best Buy

Co., El Paso, Texas.

For Computer Department:

Delegate work duties to sales team of 8 employees.

Oversee overall functionality of the computer sales dept.

Maintain positive GMP(Gross Margin Percent) for the dept.

Carry out monthly team meetings.

For Geek Squad Team:

Repair, upgrade, install, Desktop & Laptop computers.

Install, maintain, and service computer networks.

Education

3rd year Computer Science Major University of Texas at El Paso.

Computer Skills

Operating systems: Windows 95/98/NT/2000/XP/Vista/7, Linux, Apple OSX.

Languages: Java.

Programs: Word, Powerpoint, Excel, Photoshop.

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