Leroy E. Deford
SUMMARY OF QUALIFICATIONS
SPENT LAST 20 HELPING EMPLOYERS MAINTAIN AND GROW
BUSINESSES. EXPERINECED IN COLLECTIONS, FINANCE AND
USED CAR INDUSTRY.
Experience
****-**** *******, Frutkin & Grant Indianapolis, IN
Collections Supervisor
Managed staff of several employees in retail
collections.
Raised collection numbers through the use of
various techniques utilizing existing resources.
Headed skip-trace department and pre-litigation
collection activities.
1998-2002 Lyman Motors, Inc Indianapolis, IN
Sales Manager
Participated in the development and business
startup of used car lot.
Purchasing of inventory from auctions and
wholesalers.
Approved financing and terms for purchasers.
2002-2009 A-1 Auto Sales Indianapolis, IN
Assistant Manager
Headed all collections and repossession activities.
Direct sales to walk-in customers.
Scheduling of service needs for all customers.
Customer care - handled all complaints and
negotiated all complaint resolutions.
Education
2009-Present Ivy Tech College Indianapolis, IN
Currently pursuing Bachelors Degree
Active in peer tutoring
Interests
Coach youth sports - Basketball and Football
Active participant in raising money for the Susan
G. Kohman foundation
Job Skills
Self starting and very motivated
Proficient with computers and applications
Good with project management
Good problem solving skills
Good customer satisfaction skills
References
********@*****.***
1779 S. Irvington Avenue. INDIANAPOLIS, in 46203 . Phone (317)
590-5967
Lawrence D. Frutkin
Attorney at Law
Jayson Gilbert
LMIA, Inc.
Robin Wynn
Community Hospital - North