Customer Service Sales
Resume:
Angenique Cooper
Arlington, Tx 76001
*************@*****.***
Objective: Seeking Employment with a company that will utilize my hardworking skills and ability
to benefit the company and its customer. Able to Multi-task,and work great in a fast-paced
environment. I have great Computer skills,and type 45+ wpm. Excellent customer service,
communication, and people skills. I keep a great attitude at all times, and i am able to work with
irate customers in a professional manner. I am willing to do whatever it takes to get the job done.
I am a quick learner and can learn the skills to perform a new job easily. I thrive to please my
employer to my fullest capability.
Experience
2005-2006
Texana Grill
Arlington, TX
§ Hostess
§ Seating and Greeting Guests; Being Polite and Courteous
§ Keeping a clean workplace.
Aug 2006 – Dec 2006
MileHiValet
Arlington, TX
Customer Service
§ Cashier
§ Billing
§ Helping customers
§ Data Entry
May 2006- May 2007
ACS Call Center
Fort Worth, TX
Customer Service
§ Resolving issues
§ Helping Customer with inquiries
§ Basic Troubleshooting & Billing
§ Sales
JCPenny Logistics(TEMP)
May 2007-Mar 2009 (On and Off)
§Picking and Packing
§Special Projects
Jan 08-September 08
Six Flags
Arlington TX
Guest Service
§ Season Pass Processor
§ Ticket Sales
§ Toll plaza operator
Mar 09-May 09 School
May 09-Aug 09
Telvista
Tech Support Agent for Verizon Fios
-Inbound
-Support Customers with Technical issues
-Dispatch field tech if not resolved via phone
-Documentation of calls
11/09-07/10
DSS Research(National Research Firm)
Customer Service
Surveys for Health insurance companies in an Inbound/Outbound Call Center
Education
2001-Dec 2004
Mansfield Summit
Arlington, TX
§ Have a High School Diploma.
§ Graduated Early
Tarrant County College
Arlington, Tx
Currently Enrolled
-Major: Nursing
Contact this candidate