Systems/QA Analyst with experience in all phases of SDLC and expertise in

testing for Web and client-server applications

CORE COMPETENCIES

. Almost 3 years of experience in Systems Analysis and Software Quality

Assurance of web based (Intranet and Internet) applications.

. Strong working knowledge of all phases of SDLC, including Project

Management, Systems Analysis and Software Testing (Functional,

Integration, Performance and Quality Metrics)

. Experienced in defining Project Plans, Business Requirements

Documents, Use Cases, Test Requirements, Test Plans and Test Cases,

Verifying and Validating applications and completing Documentation

based on standards of Software development and effective QA

implementation in all phases of SDLC.

. Proficient in functional, negative, regression, system integration

test (SIT), user acceptance testing (UAT), and browser compatibility

testing using manual as well as automated approach

. Expertise in the use of HP Quality Center along with working knowledge

of automation tools like Quick Test Professional

. Good experience in planning, scheduling and coordinating test effort

and replication of problems and generation of bug reports

. Excellent analytical skills, communication and presentation skills,

inter-personal skills (during my stint as a lawyer), self starter,

quick learner and team player

TECHNICAL SKILLS

Tools: HP Quality Center, QuickTest Professional, Star UML tool

Platforms: Windows Vista/XP/2000/Windows 7

Software: Microsoft Office Suite including Visio. Microsoft Project, MS

Outlook, Lotus Notes, Office Communicator

WORK EXPERIENCE

Wells Fargo/Wachovia Bank, Winston-Salem, NC Jan 2010-Present

QA/Process Analyst

. Working as a QA/Process Analyst for ensuring that the migration of

Wachovia's banking systems to Wells Fargo's Customer Electronic Office

portal application would not impact the functionality available to

their customers:

o Involved in verification and validation of the business process

and functionality for the Credit Management, Statements &

Notices, Stops/Images Search, Payments/Wire Transfer,

Security/Account Administration and Treasury/Information

Reporting systems.

o Defined Test Schedule for the modules along with milestones in

MS Project.

o Analyzed business requirements documents, defined test

requirements, completed test plans and test cases in alignment

with the business requirements.

o Leveraged HP Quality center to capture test requirements, test

plans, test cases and defects.

o Worked with development teams investigating and correcting

software bugs and deficiencies based on the testing results.

o Performed Functional, GUI, Regression and System Integration

testing

Prantech Solutions, Phoenix, AZ May 2009-Aug 2009

Business/QA Analyst

. Participated in the requirements analysis, high-level design and

functional testing of an employee self-service web portal to ensure

the highest level of quality including:

o Analyzed business requirements, developed use cases, defined

business requirements, defined test requirements, defined

testing schedule, completed test plans and test cases in

alignment with the business requirements.

o Coordinated the test effort by working with development teams to

correct software bugs and deficiencies based on the testing

results.

o Created and generated test scripts using QuickTest Professional

for different test scenarios covering all aspects of project

functionality.

o Performed Functional, GUI, Regression and System Integration

testing

o Used QuickTest Professional results for reporting and tracking

bugs in Excel.

o Developed and executed test cases, produced problem reports,

provided suggestions, and generated test incidents reports

. The web site was developed using .NET technology and the testing was

conducted in their development environment which was hosted on a

Windows 2000 server.

RelaxWithTax Nov 2008- Apr 2009

Business/QA Analyst

. The project involved migration of an existing PHP/Apache Server based

website (www.relaxwithtax.in) to a .NET based web application hosted

on Windows 2000 servers (www.relaxwithtax.com) for e-filing of tax

returns and all associated needs related to taxation and auditing for

their customers. The site was created to provide self-service

capabilities.

o Analyzed business and system requirements, defined the project

plan for the migration, managed development of specifications,

created and executed detailed test plans, and verified bug

fixes.

o Created test strategy, test plans and test conditions for the

new website

o Managed script creation for regression testing using QuickTest

Professional to ensure that the migration did not change any

existing system capabilities. Used the old website to capture

the scripts to support regression testing.

o Coordinated generation of test data and scheduled

automated/manual tests.

o Used QuickTest Professional results for reporting and tracking

bugs, and used Excel spreadsheets to providing updates on

resolved bugs.

o Approved results documentation and tracked systems updates.

o Attended weekly defect report meetings and presented progress

updates.

o Worked with business analysts, developers, and content

department to resolve issues

o Involved in analyzing a business process optimization

requirement for automating e-filing of tax returns.

Knowledge Link, NJ, June 2007-Oct 2008

QA Analyst & Software tester

Actively involved in multiple client projects for the company:

. AIG -Intranet application supporting MIS needs for management

. First Communications - Client-server customer management system

. AnswerThink - Intranet based employee portal

Main responsibilities included the following:

. Reviewed requirements for testability and usability, consulted

development staff with regards to system functionality

. Managed all phases of testing for assigned components ensuring test

plans and test cases are completed and meet business requirements.

. Escalated software bugs and deficiencies (based on the testing

results) to the development team for correction.

. Defined test cases, test conditions and test data to support manual

testing for different test scenarios covering all aspects of project

functionality.

. Performed various types of testing, such as functional, regression,

user acceptance, negative and installation testing

EDUCATION

Bachelor of Law - Bangalore, India, 1995. (equivalent to JD in US, with GPA

3.43)

Continuing Education courses - Glendale Community College, AZ

. Information Systems Management & Microsoft Office tools - GPA 4.0

. Human Resource Management - GPA 4.0

. Legal and Ethical Principles in Business - GPA 4.0

Training

. Business Systems Analysis using UML (StarUML tool) and Software QA

testing tool (HP Quality Center and QuickTest Professional).

. Fundamentals of Technical Writing - Guilford Technical Community

College, Greensboro, NC

References available on request.

Contact this candidate