Customer Service Administrative Assistant
Resume:
Ms. Jennifer Ingram
(***** Kenwood (Oak Park, Mi 48237 (313-***-****
(**********@*****.***
Objective___________________________________________________________________
_
To obtain a position in which I will be able to utilize the
skills I have obtained through the university and related work
experience.
Profile
Motivated, personable business professional with multiple experiences
and a successful track record of working for many prominent businesses.
Talent for quickly mastering technology - 2001 completed a Microsoft
Office Suite certificate course. Diplomatic and tactful with
professionals and non-professionals at all levels. Accustomed to
handling sensitive, confidential records. Demonstrated history of
producing accurate, timely reports meeting any deadline.
Flexible and versatile - able to maintain a sense of humor under
pressure. Poised and competent with demonstrated ability to easily
transcend cultural differences. Thrive in deadline-driven environments.
Excellent team-building skills.
Skills Summary
Customer Service Clerical QuickBooks
Computer Savvy Data Entry Microsoft Excel
Accounting/Bookkeeping Oce Copier Model PowerPoint
General Office Skills #C5650 Microsoft Word
Church Windows Canon Copier Switchboard Telephone
Travel Arrangements Postage Meter System
Appointment Setting
Professional Experience
Communication: Reports/Presentations/TECHNOLOGY
o Prepared complex account reports for tax records, ensuring full
accuracy and meeting a tight deadline.
o Conducted small-group training on "QuickBooks Program"
o Rapidly learn and master varied computer programs.
Customer Service/Marketing/Problem Solving
o Managed front-office operations and provide impeccable customer
service:
DETAIL MASTERY & Organization
o Manage all aspects of day-to-day operations.
o Scheduling appointments and travel
o Finances: accounts payable/receivable, invoicing, handing cash,
writing checks etc...
o Organized and ordered supplies for supply room.
Employment History
tenth episcopal diStrict - Dallas, TX
o administrative assistant - 2009 - 2010
citadel of praise - detroit, mi
o bookeeper/data entry clerk - 2007-2008
kindercare learning center - w. bloomfield, mi
o teacher asst. - 2003- 2004
journey ministries - DETROIT, mi
o ADMINSTRATIVE ASSISTANT - 2002 - 2004
OAK GROVE DAYCARE CENTER - DETROIT, MI
o TEACHERS ASST. - 2000- 2002
FIRE STAL CONCEPTS - DETROIT, MI
o INVENTORY CLERK - 1999 - 2000
Education
ARGOSY UNIVERSITY DALLAS, TX
Business Administration
2009- 2010
wayne state university DETROIT, mi
Secondary Education Program GPA: 3.000
2006- 2008
oakland community college farmington hills, mi
Communication/Speech Program GPA: 3.200
2004-2006
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