Sales Manager

A seasoned sales and profit generator with extensive operations and sales

leadership experience in diverse competitive, fast-paced business settings.

Expertise in revitalizing underperforming operations, maximizing

productivity, reducing costs, and driving organic growth. Effective at

planning and executing new store openings, remodels, and expansions.

Skilled at assimilating acquisitions in high demand environments. Adept at

developing colloborative teams to support operations aligned with corporate

vision, mission, and values.

CORE COMPETENCIES

Operations Management Sales Management Profit and Loss

Management

Financial Management Multi-unit Management Service Management

Facility Management Inventory Control Loss Prevention

Productivity Enhancement Merchandising Training and Development

PROFESSIONAL EXPERIENCE

MICROMENTOR.ORG, San Antonio, Texas

2010

- Present

Business Operations Consultant

Provide coaching and leadership to diverse business owners, assisting new

and existing companies in developing plans for business start-up, growth,

or recovery.

CVS CAREMARK, San Antonio, Texas

2006 -

2009

Area Manager

Led the total operations of 14 stores in 4 cities, generating $100 million

in annual sales. Supervised and trained 60 managers and 500 store

personnel. Drove corporate sales initiatives and promotional marketing

programs. Created customized category merchandising to accommodate

specific market demands. Managed extensive inventories, and instituted an

efficient system of processing merchandise. Facilitated recruitment of new

leaders in critical positions. Conducted training on identification of

internal and external theft possibilities. Orchestrated audits to ensure

compliance with state and federal regulations.

> Achieved 12 -14% sales increase three consecutive years. Reduced shrink

by 1.75% in first year.

> Attained highest average ring positive 8 % over last year, leading

region in add-on sales and customer reward program.

Paradigm investments dba Hardee's and TGI Fridays, San Antonio, Texas

1999 - 2006

Area Vice President

2002 - 2006

Drove sales, operations, financial and strategic planning, training,

auditing, and HR compliance of 100 restaurants over a five state area.

Directed activity of 4 Directors, 17 District Managers, and 400 Managers

to deliver annual sales of $100 million. Created comprehensive strategic

plan targeting underperforming restaurants. Spearheaded task force focused

on operational issues and improvement of brand image. Developed training

and auditing team to ensure compliance with corporate and state

regulations. Conducted methodical investigations and delivered actionable

documentation in matters of theft, employee complaints, and negative

employee/customer incidents.

> Achieved sales increase of 6% 3 years consecutively.

> Initiated development of Training/Auditing departments significantly

reducing potential corporate liability.

> Decreased need for unemployment claim mediation by cultivating

relationship with third party HR outsources.

Director of Operations, Pensacola, Florida

1999 - 2002

Led the operational activity of 36 restaurants in 2 markets. Developed and

supervised team of 6 District Managers and 120 Managers. Launched and

managed innovative community initiatives to enhance market reputation and

drive additional revenue. Analyzed areas needing improvement, and

streamlined operating processes. Eliminated excess labor, waste, and

inventory costs. Identified high potential employees and developed

productive, action-oriented teams.

> Achieved 7% sales increase in first year.

> Reduced operating costs by 5% in first year.

QUANTUM LEAP CORPORATION, dba Burger King Restaurants

1990 - 1999

Managing Partner, Dallas, Texas

1998 - 1999

Managing Partner, Atlanta, Georgia

1997 - 1998

Director of Operations, San Antonio, Texas

1992 - 1997

District Manager, San Diego, California

1990 -

1992

PROFESSIONAL DEVELOPMENT

Dale Carnegie: Public Speaking Mastery

HIPPA Certified Training and Awareness - OSHA Certified Workplace Safety

Contact this candidate