Customer Service Insurance

La'Keva Simmons

**** *** ******* **. #***

Houston, TX 77067

281-***-**** 832-***-**** cell

*********@*****.***

OBJECTIVE:

To maintain a position in the medical field as a Medical Insurance

and Coding Specialist in a hospital or medical office utilizing my

education and skills.

EDUCATION:

Remington College - North Campus

Medical Insurance and Coding Specialist January 2008

Presidents List -GPA 4.0

Externship

CERTIFICATIONS:

. HIPAA

. OSHA

. BLOODBORNE PATHOGENS

SKILLS:

. CPT CODING

. HCPCS

. ICD-9-CM

. Insurance Verification & Eligibility

. Insurance filing CMS 1500 & UB-04

EXTERNSHIP: Dr. Uma Y Mohan- Gastroenterology 12/17/07- 01/19/08

My duties consisted of:

. Filing

. Patient Scheduling

. Patient Vitals

. Answering Multiple Phone lines

. Pulling Charts

. Faxing Patients Rx

. Insurance Verification/Eligibility

EXPERIENCE:

Benefit Recovery 05/28/08-Current

Recovery Support Specialist II

. My duties consist of contacting various insurance companies to

retrieve claim status on patients claims in order to obtain the

maximum reimbursement. My duties also include insurance verification

and eligibility.

Wal-Mart Super Center 10/06-04/07

Merchandise Associate/Customer Service

. My duties consisted of assisting customers throughout the store as well

as assisting them in returns.

Nationwide Credit 11/01-01/03

Customer Service Representative

. My duties consisted of handling incoming calls from clients as well as

irate customers with concerns of their credit card accounts.

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