Customer Service Administrative Assistant
Resume:
Marina D Tiola
Malden, MA 02148
************@*******.***
SUMMARY:
I am a Medical Assistant looking for an occupation that will further my
experience in the medical field. I am team player fluent in English,
Spanish and Portuguese. Have over 10 years of office and administrative
experience. I am a conscientious, reliable contributor capable of
operating effectively to handle multiple tasks and constant redirection of
priorities. Capable of handling a variety of projects simultaneously, am an
innovative problem solver, who identifies novel approaches and solutions.
Proficient in Word, Excel, Power Point, MS office package, and very detail
oriented.
EDUCATION:
Everest Institute, Chelsea, MA 06/2009-
Present
Medical Assisting Program
Lincoln Community College, Lincoln, NE 9/2003-
12/2003
Certified Nursing Assistant
CLINICAL/ADMINISTRATIVE SKILLS
Vital Signs
Injections
Phlebotomy
Urinalysis
EKG
Hematocrit
Glucose Levels
Surgical Tray Setup
Sterilization
Autoclave
Surgical Scrubbing
First Aide
Medical Transcription
Medisoft
Insurance
CPT and ICD-9 Codes
WORK EXPERIENCE
Brigham MS Clinic, Boston, MA
02/2010 -03/2010
Externship
phlebotomy
vitals signs
sterilization
answering phones
making sure patients were comfortable
IV removals
customer Service
served as an interpreter for patient and staff
Stride & Associate, Boston, MA
04/2007 - 01/2009
Administrative Assistant
managed front office
answered 15 line switch board
fax/file
performed searches for potential candidates and clients
billing
Aerotek Office, Ft. Lauderdale, FL
09/2004 - 02/2007
Administrative Assistant
This office provided me with temporary positions in various companies
clerical with customer service
Last assignment was for a mortgage company as a mortgage processor.
EJREYNOLDS, INC., Pembroke Pines, FL 04/2006
- 08/2006
Receptionist (Ajilon Offices temp. position)
data entry
filing, faxing
binding and making copies of plans
answering phones
emailing, excel, micro soft word
kept business partners abreast with daily information
typing
Ajilon Offices, Ft. Lauderdale, FL
07/2005 - 01/2007
Administrative Assistant/ Data Entry
Working as a temporary, in many positions in different companies
filing
answering phones
faxing
data entry
customer service
Selective Financial Mortgage, Coral Springs, FL
01/2004- 08/2005
Administrative Assistant / Loan Processor
answer phones
filed
faxed
payroll
accounts payable
established relationships with bank to assists with client needs
data entry
established client relationship to further assist them in their loan
process
Cypress Communication of South Florida. Davie, FL
03/2004-12/2004
Temporary Assignment Administrative Assistant
payroll
answering phones
filing
faxing
data entry
Garden Square, Crete, NE
04/2003 - 01/2004
Certified Nursing Assistant (C.N.A)
Bathe
Vitals
Changing Beds
Chart
Caring for patients
Doral Resort & Spa, Doral FL 06/2000 -
04/2001
Concessions
customer service
cash disbursements
register guests
prepared cold lunches
drove beverage cart around golf course for customer service
managed Blue Lagoon Food Shop
Contact this candidate